Casa D'Angelo Aventura

Review summary

1. J

   Jody

   VIP

   Greater Boston

   38 reviews

   1.0

   38 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 4

   We have been to casa D’Angelo Aventura many times. Mostly fine. We really want to like it so we decided to try again this Christmas Eve. All started well, waiter seemed attentive and we ordered relatively soon after sitting. Salads came out with good timing and then everything fell apart. Our waiter came by about two times two check on us and tell us dinner was on the way. Over an hour passed since salads were cleared. About 15 mins after the last check in, someone brought our whole fish presentation to show us and then plate it. 20 MINUTES LATER, we were served $110 cold branzino. COLD! It had been more than an hour and a half since we had ordered so there was no point in sending it back. We told the waiter, who was apologetic, and sent the manager over. He was also apologetic. And this is where I hesitate, not wanting to sound greedy…instead of taking something off the bill the manager gave us $100 gift card for a future visit. This seemed weird to us, why would we want to come back? Unfortunately, I wish we had said something else to the manager. So now we have $100 credit we aren’t anxious to use. I hate leaving a review like this, but for the price of dining here the whole episode is inexcusable.
   

   Casa D'Angelo AventuraResponded today

   Thanks for taking the time to share your feedback with us. We sincerely apologize that your Christmas Eve experience was not up to the high standards we strive to provide. We understand your frustration, especially with the delays and the cold branzino. This does not reflect the level of service and food quality we aim to deliver, and we regret that we missed the mark during your visit. Regarding the gift card, we understand your disappointment. While it was intended as a gesture of goodwill, we recognize that it may not have addressed your concerns in the way you expected. Please know that we take your feedback seriously, and we’re committed to improving both the timeliness and the quality of service, especially during busy periods. We hope to have the chance to welcome you back.
   

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2. h

   herman

   New York City

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   They tried to sit us alongside the bar at 5PM with very few people in the restaurant after complaining they moved us I ordered black spaghetti with lobster shrimp and clams and it was extremely salty I complained and nothing was done about it Very disappointed
   

   Casa D'Angelo AventuraResponded 1 day ago

   Thank you for sharing your feedback, and we sincerely apologize for the issues you experienced during your recent visit. We understand how frustrating it can be when the seating arrangement doesn’t meet your expectations and when a dish doesn’t live up to its usual standard. We truly regret that the black spaghetti did not meet your expectations and that your concern wasn't addressed promptly. Please know that we take your comments seriously, and we will make sure to follow up with our team to ensure we can better handle situations like this in the future. We appreciate your feedback and hope you will give us another chance to deliver the exceptional experience you’ve come to expect from us. Thank you.
   

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3. M

   Mina

   New York City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Excellent experience , all 8 of us had a great time and loved our delicious gourmet food . Everyone of the staff very pleasent and courteous . Great atmosphere and lighting .
   

   Casa D'Angelo AventuraResponded 1 day ago

   Thank you for your wonderful review! We are thrilled to hear that all 8 of you had a fantastic time and enjoyed our gourmet food. It’s also great to know that our staff, atmosphere, and lighting helped make your experience memorable. We truly appreciate your kind words and look forward to welcoming you all back for another exceptional dining experience!
   

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4. L

   Larry

   VIP

   Miami

   30 reviews

   5.0

   30 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Beautiful environment. Exceptional leadership. Knowledgeable and friendly staff. Great selection and all high quality, perfectly prepared cuisine. First class all the way. Bravo.
   

   Casa D'Angelo AventuraResponded 1 day ago

   Thank you for your incredibly kind review! We are so grateful for your recognition of our beautiful environment, exceptional leadership, and our dedicated, knowledgeable staff. It’s wonderful to hear that you enjoyed our selection of high-quality, perfectly prepared dishes. Your feedback means the world to us, and we truly appreciate your support. We can’t wait to welcome you back for another first-class experience! Grazie!
   

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5. J

   Jorge

   VIP

   New York City

   22 reviews

   5.0

   22 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It is not our first time at the restaurant and we always thought it is the best Italian restaurant in Florida, and although I did not think it was possible, it got better. It is a heavenly experience. The steak tartare is the best I have ever had and the veal chop was so so juicy I could think that was possible. My wife had the risotto and it was delicious. The maitre’d Stephano is the best. As usual he runs the place magnificently. And, the entire service staff is five star.
   

   Casa D'Angelo AventuraResponded 1 day ago

   Thank you so much for your incredible review! We are beyond thrilled to hear that your recent experience exceeded even your high expectations. It’s wonderful to know that you enjoyed the steak tartare, veal chop, and your wife’s risotto—our team works hard to create the best dishes possible, and your feedback truly makes it all worth it. We are also so pleased to hear that Stefano’s exceptional leadership and the service from our entire team helped make your evening even more special. We look forward to welcoming you back soon for another heavenly dining experience. Grazie!
   

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6. M

   Michael

   VIP

   Miami

   153 reviews

   5.0

   153 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We love this neighborhood gem! I had a perfect martini, and my wife had a glass of wine from there single glass selection. We ordered the salad with light dressing, which came very wet, which we returned. My wife had a Bronzino, which is always the best in town here and I had a pasta with a lamb Ragu, which was exceptional. We’re counting the calories cause it’s the holidays time so I didn’t have dessert. They took the salad off the final bill, which was very reasonable. Exceptional service here is a constant and we love coming.
   

   Casa D'Angelo AventuraResponded 1 day ago

   Thank you for your thoughtful review! We’re so happy to hear that you enjoyed your martini, wine selection, and the exceptional pasta with lamb ragu. We're also glad you found the Branzino to be as amazing as always—it’s a favorite here! We appreciate your understanding regarding the salad and are pleased to hear that our team took care of it promptly. It’s great to know that the service met your expectations, as we strive to make every visit memorable. We can’t wait to welcome you back soon, and we’re looking forward to your next visit!
   

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7. M

   Mark

   VIP

   Denver

   47 reviews

   5.0

   47 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful restaurant that was beautifully decorated for the holidays! We enjoyed several seafood appetizers and entrees. The service was excellent as well as food quality! Always a good experience at Casa D'Angelo
   

   Casa D'Angelo AventuraResponded 1 day ago

   Thank you for your wonderful review! We’re so glad to hear that you enjoyed the holiday decorations, seafood appetizers, and entrees during your visit. It’s always our goal to provide excellent service and top-quality food, and we’re thrilled that your experience reflected that. We look forward to welcoming you back for many more memorable meals at Casa D'Angelo!
   

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8. T

   Terry

   VIP

   Toronto

   24 reviews

   5.0

   24 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Reserve inside dinning , it’s just a better look and feel for the evening out .
   

   Casa D'Angelo AventuraResponded 1 day ago

   Thank you for sharing your preference with us! We completely agree that indoor dining offers a unique ambiance for a special evening out. We always strive to provide a comfortable and memorable experience for our guests, and we’re glad to hear that it enhances your dining experience. We look forward to welcoming you back for your next visit and will be happy to reserve an indoor table for you. Cheers!
   

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9. T

   Tina

   VIP

   Montreal

   8 reviews

   5.0

   8 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was excellent. Beautiful environment and amazing service. Thank you 😊
   

   Casa D'Angelo AventuraResponded 1 day ago

   Thank you so much for your kind words! We are thrilled to hear that you enjoyed the beautiful environment and received amazing service during your visit. Your satisfaction is our top priority, and we’re so happy to know everything was excellent for you. We look forward to welcoming you back for more wonderful experiences. Cheers!
   

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10. T

    Theresa

    New York City

    33 reviews

    3.0

    33 reviews

    Dined 7 days ago

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 5

    My experience at this restaurant was fair. My waiter/server was excellent, but the food was just OK. I was very surprised that they did not extend birthday wishes by giving us at least one small cake on the house.
    

    Casa D'Angelo AventuraResponded 6 days ago

    Thank you for sharing your feedback. We're glad to hear that your server provided excellent service, but we’re sorry to hear that the food didn’t meet your expectations. We also regret that we didn’t make your birthday celebration more special. It’s important to us that our guests feel valued, and we will certainly take your comments into account for future experiences. We hope you’ll give us another chance to provide a more memorable dining experience next time!
    

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