Casa Calavera at Virgin Hotels Las Vegas

Review summary

1. S

   Sara

   Dallas

   14 reviews

   4.0

   14 reviews

   Dined on 11 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   The food and service were great. My only complaint is we were seated in front of a huge screen with a football game on. There were a bunch of screens scattered over the restaurant also playing the game. Kind of ruined the vibe. I didn’t want to be eating at a sports bar.
   

   Casa Calavera at Virgin Hotels Las VegasResponded on 12 November 2024

   Hello Sara, Thanks you for the feedback, we're thrilled to hear that you enjoyed our food and service. We're sorry if the game on the big screen affected the atmosphere a bit. We always strive to create a comfortable and enjoyable dining experience for our guests. Your feedback is invaluable and we will certainly consider this during future renovations. We hope to welcome you back soon for a more relaxed atmosphere. Best Regards, Casa Calavera Management Team
   

   Is this helpful?

   Report
2. D

   Denisse

   San Francisco

   1 review

   5.0

   1 review

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   the food was DELICIOUS!! everything from appetizers to side dishes and dessert was glorious. great birthday dinner. highly recommend.
   

   Casa Calavera at Virgin Hotels Las VegasResponded on 12 November 2024

   Hello Denisse, Thank you for your glowing review! We're thrilled to hear that you enjoyed our diverse range of dishes, from appetizers to dessert. It's wonderful to know that we were able to make your birthday dinner memorable. We appreciate your high recommendation and look forward to serving you again soon. Best regards, Casa Calavera Management Team
   

   Is this helpful?

   Report
3. A

   Andrew

   Los Angeles

   5 reviews

   1.0

   5 reviews

   Dined on 9 November 2024

   1. Overall 1
   2. Food 2
   3. Service 5
   4. Ambience 5

   Food was ok ambience was awesome as well as the service our waitress was great very friendly and attentive
   

   Casa Calavera at Virgin Hotels Las VegasResponded on 12 November 2024

   Hello Andrews, Thanks for the review! We're thrilled to hear that you enjoyed our ambience and service at Casa Calavera at Virgin Hotels Las Vegas. We're always striving to provide the best for our guests, so your feedback is greatly appreciated. We hope to have the pleasure of serving you again soon. Best Regards, Casa Calavera Management Team
   

   Is this helpful?

   Report
4. A

   Alicia

   San Diego

   1 review

   4.0

   1 review

   Dined on 9 November 2024

   1. Overall 4
   2. Food 1
   3. Service 3
   4. Ambience 5

   The food came leas than 5 minutes after we ordered it Its like it was premade and they heared it up but it was cold
   

   Casa Calavera at Virgin Hotels Las VegasResponded on 12 November 2024

   Hello Alicia, Thank you for taking the time to share your feedback. We're sorry to hear that your dining experience at Casa Calavera at Virgin Hotels Las Vegas didn't meet your expectations. We strive to provide our guests with delicious food and prompt service, and it seems we fell short during your visit. We appreciate your feedback and will use it to improve. We hope to have the opportunity to serve you again and provide a better experience. Best regards, Casa Calavera Management Team
   

   Is this helpful?

   Report
5. J

   John

   Tucson

   2 reviews

   5.0

   2 reviews

   Dined on 29 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Taco Tuesday was great. Great tasting tacos. Bartender was a pleasure to talk to
   

   Casa Calavera at Virgin Hotels Las VegasResponded on 1 November 2024

   Thanks for visiting us at Casa Calavera at Virgin Hotels Las Vegas. We're thrilled to hear that you enjoyed our tacos and had a great experience with our service. We always aim to provide a pleasant and enjoyable atmosphere for our guests. Your kind words mean a lot to us. We look forward to serving you again soon. Best Regards, The Casa Calavera Management Team
   

   Is this helpful?

   Report
6. T

   Tamika

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on 25 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   ****Travel agent review**** I brought my hubby to Vegas for his bday... We stayed at Virgin Hotel, and Casa Calavera is one of the restaurants onsite...it was our first meal there and it did not disappoint...the vibe, the music, the food, and the staff...all 10/10...my hubby is vegan and they were able to accommodate him. We sat outside at a round table like booth with pillows and cushions l...very cozy, very demure....I would definitely come back and recommend to my clients.
   

   Casa Calavera at Virgin Hotels Las VegasResponded on 23 November 2024

   Hello Tamika, We are thrilled to hear that you and your husband had a wonderful birthday celebration at the Virgin Hotels Las Vegas and that you enjoyed your first meal at Casa Calavera. We are also delighted that you found our restaurant's vibe, music, and ambiance to your liking. Your recommendation to your clients means a lot to us. We look forward to welcoming you back soon! Best Regards, The Casa Calavera Management Team
   

   Is this helpful?

   Report
7. BH

   BritneyH

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined on 20 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great! We had my friends sleeping baby in there with us the whole time and his nap was never interrupted.
   

   • 
   • 

   Casa Calavera at Virgin Hotels Las VegasResponded on 28 October 2024

   Hello BritneyH, We're thrilled to hear that you and your friends had a great time at Casa Calavera at Virgin Hotels Las Vegas! Your kind words and high ratings for our food, service, and value are greatly appreciated. We look forward to welcoming you and your friends back soon! Best Regards, The Casa Calavera Management Team
   

   Is this helpful?

   Report
8. B

   Barbara

   Columbus

   28 reviews

   vip
   5.0

   28 reviews

   Dined on 19 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We wanted a quick dinner before we went to the concert. The waiter is extremely attentive and we are in and out in less than 35 minutes. Food was hot and tasty
   

   Casa Calavera at Virgin Hotels Las VegasResponded on 20 October 2024

   Thanks for the feedback, BarbaraS! We're thrilled to hear that you enjoyed your quick dinner at Casa Calavera at Virgin Hotels Las Vegas. It's great to know that our attentive service and tasty food met your expectations. We're committed to providing the best experience for our guests and your positive feedback is a testament to our efforts. We look forward to serving you again soon!
   

   Is this helpful?

   Report
9. S

   Sheri

   Las Vegas

   1 review

   5.0

   1 review

   Dined on 17 October 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Due to unforeseen circumstances I had to book a last minute reservation for 8 people for my son’s 21st birthday!! I was able to get a reservation at Casa Calavera and the service was amazing. Thank you Alain for making our celebration memorable!! It was very much appreciated!
   

   Casa Calavera at Virgin Hotels Las VegasResponded on 19 October 2024

   Hello Sheri, Thank you so much for choosing to celebrate your son's 21st birthday with us at Casa Calavera. We're thrilled to hear that your experience was memorable and that you appreciated the service. We always strive to make special occasions like this even more memorable. We're glad that we could make your celebration memorable. We look forward to welcoming you and your family back for more celebrations in the future. Best wishes, The Casa Calavera Management Team
   

   Is this helpful?

   Report
10. B

    Barbara

    Columbus

    28 reviews

    vip
    5.0

    28 reviews

    Dined on 17 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our waiter from Michigan, made the evening wonderful. The tacos were great and the Milk Cake was delicious. The sangria was flavorful, wished I could have had more! So glad we stayed at the hotel and chilled out!
    

    Casa Calavera at Virgin Hotels Las VegasResponded on 19 October 2024

    Thanks for the review, BarbaraS! We're thrilled to hear that you had a great time at Casa Calavera at Virgin Hotels Las Vegas. It's wonderful to know that our food made your evening wonderful. We're also glad that you enjoyed the chill-out vibe. We look forward to welcoming you back soon for another delightful experience.
    

    Is this helpful?

    Report