Carluccio's - Portsmouth

Review summary

1. L

   Lily

   Hampshire

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 1

   The coffee was very bad we returned one and they replaced with no remark or conversation. Food was average. Generally the staff we not great!
   

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2. p

   peter

   Dorset

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Staff were excellent but overworked, felt rushed and the ambience was a bit canteen like
   

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3. D

   Dominic

   Hampshire

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Stopped for lunch, party of 5. Good service and good choice of food and drinks. Three of us had pizza, the other 2 had pasta, food was hot and tasty, would recommend!
   

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4. f

   fergus

   Hampshire

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   Great food, very good service and a good evening out with friends. Shame Nero D, Avola is no longer available.
   

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5. G

   Gordon

   Hampshire

   1 review

   2.0

   1 review

   Dined on 22 December 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 2

   I visited this restaurant today, and unfortunately, it did not meet my expectations. The service was subpar, starting with the waitresses who were unprofessional in their approach. At one point, one of them leaned across our table and even over my plate of food to deliver a dish to another guest. It felt intrusive and uncomfortable. Additionally, the timing of the meal was off. Our food did not come out together, which made for an awkward dining experience as we waited for various dishes to arrive at different times. To make matters worse, our waitress seemed unfamiliar with the menu and struggled to answer basic questions about the options. Lastly, I noticed the manager standing at the bar, eating tmwhile the staff were chatting amount there’selves. This lack of leadership and attention to detail did not inspire confidence in the overall operation. Given the poor service and disorganized atmosphere, I cannot recommend this place. There are certainly better dining options nearby where you can enjoy both good food and service.
   

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6. B

   Brian

   London

   5 reviews

   3.0

   5 reviews

   Dined on 20 December 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   The food was average not very helpful with Gluten Free choices. The Penne Giardiniera which says Gluten free option available when I checked was told just the pasta part not the main part of the dish so it wasn't really an option and as such not GF.Surprised no GF pizzas as these seem widely available now. The Bruschetta was really some halved tomatoes no real taste. My partner's linguine was good and he enjoyed the arancini. Unfortunately the carbonara whilst GF was served on a cold plate so went cold quickly so a bit cloying. The service was there but little things like offering water, explaining anything not.
   

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7. N

   Nikki

   Hampshire

   1 review

   5.0

   1 review

   Dined on 16 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Staff were very good - our server paid particular attention to my fussy eater Grandson to make sure he was enjoying his food and offering him alternatives. Food was great and we all enjoyed it. Perhaps add a dessert that’s dairy free - the polenta cake was a bit grainy!
   

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8. K

   Kim

   Hampshire

   9 reviews

   4.0

   9 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Good gluten free options and an understanding of cross contamination.
   

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9. J

   Joanne

   Berkshire

   3 reviews

   5.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely meal, friendly staff, looking forward to going again & great location. Also has a shop with Italian food.
   

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10. C

    Cathy

    London

    4 reviews

    4.0

    4 reviews

    Dined on 6 December 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3

    Went on a Friday in early December. Our waitress was really friendly and efficient. Food was very tasty and a good choice.
    

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