Carcara

Review summary

1. R

   Ron

   VIP

   Phoenix

   7 reviews

   1.0

   7 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 5

   Service was horrible. Took forever to get anything and the place was packed. The table next to us took so long they asked for their check after drinks alone. We went there for Easter brunch once which was amazing but this time was off the menu. Okay food, it’s nice inside but the service was so bad that we said we’d never go again.
   

   CarcaraResponded 2 days ago

   Dear Ron, Thank you for reviewing our restaurant. We are dedicated to providing exceptional service, and we strive to exceed our guest’s expectations on every visit. Therefore, we want to extend our apologies for not providing you with a seamless, enriching dining experience. We would love for you to return and enjoy the hospitality we are known for. Restaurant Management
   

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2. T

   Travis

   Dallas

   3 reviews

   4.0

   3 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Great they were open Christmas Day Great service Prime Rib was nice but not quite rendered - still good Thank you
   

   CarcaraResponded 2 days ago

   Dear Travis, Thank you for the wonderful review of Carcara! We are devoted to creating a memorable dining experience with our fresh food and enjoyable atmosphere, and we are happy to read that you loved your visit. Thank you for dining with us, and we look forward to welcoming you back soon. Restaurant Management
   

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3. N

   Nancy

   Phoenix

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great. I didn't realize there was an 18% service charge because it was Christmas; I didn't recall seeing anything in Open Table when I booked the reservation. The folks at the table next to me weren't aware of the 18% service charge either. That didn't include gratuity (tip for the server)! Add that to over 20% tip and it's 40% added to the price of the dinner, which adds a lot. Makes for a surprise amount when you weren't aware!!
   

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4. S

   Sonia

   Phoenix

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Overall all was excellent. Four stars due to the apple pie. It was just okay.
   

   CarcaraResponded 3 days ago

   Dear Sonia, Thank you for choosing Carcara and for posting such a great rating. We continually strive to ensure our guests enjoy everything about their time with us, so we are pleased that you had an exceptional dining experience. We thank you again for the generous rating, and we hope you will return soon! Restaurant Management
   

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5. C

   Charlesia

   Miami

   3 reviews

   2.0

   3 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   Gorgeous restaurant… However it took the Hostess 15 minutes to sit us. Waitress and waiters kept walking by without speaking to us. The couple who was waiting with us finally went and sat at the bar. The bartender came and grabbed their menus without speaking. Finally the hostess came out and sat us. It’s still took 10 minutes for our waitress to bring us water. Overall experience was six.
   

   CarcaraResponded 3 days ago

   Dear Charlesia, We sincerely apologize that your experience did not meet the high standards we strive to provide each guest. A long wait is certainly outside our commitment to exceptional service, and we understand how this would have been frustrating. We are grateful for your patience, and we do hope you will give us another chance in the future. We would welcome the opportunity to provide you with the seamless dining experience you deserve. Restaurant Management
   

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6. P

   Patricia

   St. Louis

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, beverage and table service in a beautiful setting. Selected Carcara because of its focus on local cuisine. Christmas Eve dinner (5 adults) and all thoroughly enjoyed the experience!
   

   CarcaraResponded 2 days ago

   Dear Patricia, Thank you for the kind review. We are pleased that you had an outstanding experience with us and that our staff took excellent care of you. Our team works incredibly hard, and we will enjoy sharing your comments with Tyrone. Thank you once more, and we all look forward to seeing you again at Carcara. Restaurant Management
   

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7. M

   Mark

   Phoenix

   41 reviews

   5.0

   41 reviews

   Dined on 16 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brooklyn and Jeffery took care of us and we had a wonderful lunch. Food was great and the Birthday cake was awesome. You can't go wrong for lunch there!
   

   CarcaraResponded on 17 December 2024

   Dear Mark, Thank you for the kind review. We are pleased that you had an outstanding experience with us and that our staff took excellent care of you. Our team works incredibly hard, and we will enjoy sharing your comments with Brooklyn and Jeffery. Thank you once more, and we all look forward to seeing you again at Carcara. Restaurant Management
   

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8. D

   Darcy

   Phoenix

   8 reviews

   5.0

   8 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We all loved the breakfast boards! We got 2 and they were perfect for sharing with the table.
   

   CarcaraResponded on 16 December 2024

   Dear Darcy, Thank you for taking the time to let us know how much you enjoyed dining with us. We are pleased our combination of inspired service with fresh, homemade, local flavor made for a memorable experience. We look forward to serving you again at Carcara. Restaurant Management
   

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9. P

   Paula

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was my birthday… I reserved a table and requested it to not be in middle of room. When we arrived we had a table off to the side and it was wonderful!!! We were taken care of like we were royalty !! The food was exquisite !! We started with several of the “Beginnings” which we all shared and then ordered the entrees. I had the Halibut .. OMG so goooooood!!! I will be telling everyone about my experience!
   

   CarcaraResponded on 9 December 2024

   Dear Paula, Thank you for the wonderful review! We are thrilled that you chose to celebrate your birthday with us. We want every guest to have a memorable experience and it's always great to pass along compliments to our hard-working staff. Thanks for mentioning how much you enjoyed Halibut. All of us here at Carcara wish you the best in the upcoming year. Come back to see us soon! Restaurant Management
   

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10. A

    Angela

    Las Vegas

    4 reviews

    5.0

    4 reviews

    Dined on 8 December 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Stayed for a 3 day business event and ate here more then once. Food quality is excellent. Service was top notch. Ambiance was great! Highly recommend.
    

    CarcaraResponded on 9 December 2024

    Dear Angela, Thank you for the great comments about our restaurant and, most importantly, our ambience. Our goal is to provide a friendly and comfortable dining experience for everyone, and we are very glad to have exceeded your expectations. We hope to see you again soon. Restaurant Management
    

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