Carbone Vino

Review summary

1. K

   Kristen

   VIP

   Kansas City

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   I don’t even know where to start with this disaster of a dining experience. It’s honestly unbelievable how bad this was. First, I have heard so many amazing things about Carbone and Vino, I was so excited to reserve a table for my birthday and explore what all the hype was about. It was the perfect intimate setting to share with my loved one on my special day but let’s talk about the pizza. It came out looking like a piece of charcoal. The crust was so burnt, it could’ve been mistaken for a tire. Every bite tasted like licking an ashtray, and it wasn’t even the “crispy” kind of burnt — it was the "we forgot about it in the oven" kind of burnt. How does anyone mess up pizza that badly? Then came the bread. You’d think bread is easy to get right, right? WRONG. The loaf was severely burnt as well, and I was barely able to take a bit before the overwhelming flavor of burnt bread overwhelmed my taste buds. Every time I took a bite, I had to choke it down with water, but that barely helped. I’m still trying to figure out how they managed to burn something as simple as bread. And to top it off, the waiter brought a single birthday candle on a plate that fell over and almost set the table on fire! I know the waiter was trying for it to be a nice gesture. It was like a slap in the face after my horrific meal experience. No dessert or scoop of gelato literally just a candle on a plate. The candle fell over and was dripping hot wax over the plate and it was just embarrassing dinning experience. I would love to give this establishment another shot because of all the hype but not at my expense. All of this ruined my birthday celebration.
   

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2. E

   Elina

   Dallas

   1 review

   3.0

   1 review

   Dined on 9 February 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Took a very long time to be attended and food was spaced out by 20 min per each course. Very loud and crowded. Food was good, but overpriced for what it was.
   

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3. S

   Sydney

   Dallas

   2 reviews

   1.0

   2 reviews

   Dined on 9 February 2025

   1. Overall 1
   2. Food 4
   3. Service 2
   4. Ambience 3

   Carbone has excellent food, but extremely poor customer service. We waited almost an hour for a table we had a reservation for. They told us to wait in the crowded bar area while they prepared the table. We arrived at 8, sat by 9, ate by 10, and left by 11. Horrible birthday dinner. I would not return after this experience.
   

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4. A

   Arturo

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined on 9 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First off, great food and service. There are two valets, one for tango room and the other for carbone, we accidentally used the one for tango, but the valet didn’t make an issue of it and took the car anyways. Upon entering, there truly is no difference between carbone and vino other than limited menu and decoration. The “two different restaurants” are split by large potted / fake plants. I suppose the distinction allows for quicker service (for what is known as an already slow spot) either way the food was good. Bar is a typical mainstream bar. If you are a tequila aficionado, best they have is Lalo (from what I saw from my seat without getting up and studying the bar) and if you are reading this, 1942 and Clase Azul is NOT good tequila. But their wine list is expansive. If you’re in to that. We took a pizza to go for Super Bowl Sunday. Our waitress, who I think was named Mackenzie was amazing. And our bar back / second server was a Hispanic female that was also very attentive. Also, don’t let the “business casual” dress code listed fool you. There were people there with fresh off the golf course attire, men with By Way of Dallas bomber jackets and jeans / collar shirt throughout. Just don’t look messy and you should be fine getting in.
   

   Carbone VinoResponded 3 days ago

   Hi Arturo, Thank you for your fantastic review! We’re delighted to hear that you enjoyed the food and service during your visit. It's great to know our team, especially Mackenzie, made your experience memorable. We appreciate your feedback about the bar offerings and dress code; we always aim for guests to feel comfortable. We look forward to welcoming you back soon—there’s so much more to explore on our menu! Best regards, Mark Jodinskas
   

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5. S

   Stephanie

   VIP

   Dallas

   13 reviews

   1.0

   13 reviews

   Dined on 9 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   This was such an awful birthday dinner. We made a reservation for 8:15 and still waited 45min. The service was so slow and the food was so salty. Our food was dropped off and we didn’t see our server for 20min to even tell her that the food was too salty to eat and we wanted it re-prepared. I also told them it was my birthday, and they didn’t even bring a candle with whipped cream out - and 3 tables next to us got that treatment. It was a total let down. Overpriced . Extremely salty spicy vodka sauce and super salty meat sauce. We asked to talk to the manager very respectfully and she lacked empathy and resolution. It ruined my birthday. We all left hungry and upset at 11pm
   

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6. A

   Anne

   VIP

   Oklahoma City

   10 reviews

   5.0

   10 reviews

   Dined on 27 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have loved everything I have ordered!! I do think my favorite dish is the Bolognese!
   

   Carbone VinoResponded on 2 February 2025

   Hi Anne, Thank you for your wonderful review on OpenTable! We're delighted to hear that you've enjoyed everything you've ordered, especially the Bolognese—it's a favorite for many! We can’t wait to have you back for more delicious dishes at Carbone Vino Dallas. Best regards, Brick Ban - Restaurant Manager - Carbone Dallas
   

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7. D

   DeAnna

   VIP

   Dallas

   53 reviews

   5.0

   53 reviews

   Dined on 13 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our go to Wine & Pizza quiet spot on a Sunday Funday! Always delicious & the staff is super friendly!
   

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   Carbone VinoResponded on 24 January 2025

   Hi DeAnna, Thank you for the wonderful review on OpenTable! We're so glad to hear that Carbone Vino has become your go-to spot for wine and pizza. It’s always our pleasure to provide delicious dishes and friendly service. We look forward to welcoming you for many more Sunday Fundays! Best regards, Mark Jodinskas
   

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8. J

   Jack

   Austin

   3 reviews

   5.0

   3 reviews

   Dined on 31 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best experience I’ve had at CV so far! It was absolutely wonderful.
   

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9. S

   Stuart

   VIP

   Dallas

   7 reviews

   2.0

   7 reviews

   Dined on 25 December 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   Arrived on time for my seating but had to wait forty five minutes for a table. I ordered ribeye and potatoes and the potatoes never arrived. The server did not care one bit.
   

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10. A

    Abby

    Austin

    1 review

    2.0

    1 review

    Dined on 23 December 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 4

    We were pretty disappointed in the food + availability of what we initially wanted to order. They didn’t have calamari available and when we asked for more bread they were out. It wasn’t too busy but I would have thought they would have been more prepared with food on a weekend. Maybe it’s just a mental note to not go on a Sunday night. Our waitress was very nice. A little difficult to flag down sometimes, but overall she was great. The food we did get (meatballs, whipped ricotta, spicy rigatoni, herb chicken) were ok but not sure the prices are truly worth it, especially as we had to ask for more grilled bread to actually finish the ricotta we received.
    

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