Cala Scottsdale

Review summary

1. OT

   OpenTable Diner

   San Francisco6 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 4

   service was good. so overpriced to the point i actually pointed it out and i never do. actually offensive. do better
   

   Cala ScottsdaleResponded 1 day ago

   Dear Guest, we appreciate your feedback and are glad to hear the service was good. We’re sorry to hear that the pricing didn’t meet your expectations. We strive to provide a great experience that reflects the quality of our ingredients and atmosphere, but we understand your concerns. If you’d like to discuss your experience further, please reach out to our manager through our website or by phone. We’d love the opportunity to improve. Warm regards, The Cala Scottsdale Team
   

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2. M

   Matt

   Central Coast1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Creative and flavorful menu. Always something exciting. Great cocktails. Callie was attentive, kind, and engaging in our interactions throughout the evening. Where to find a winning combination of quality food, drinks, and service in a great environment.
   

   Cala ScottsdaleResponded 2 days ago

   Dear Matt, thank you for your wonderful review! We’re delighted to hear you enjoyed our creative menu, great cocktails, and the attentive service from Callie. It means a lot to us that you had such a great experience, and we can’t wait to welcome you back for another exciting meal soon! Warm regards, The Cala Scottsdale Team
   

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3. AC

   AmyC VIP

   San Francisco13 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   This place is great is you want young and lively. Not good if you want fast service and the ability to hear conversation. Food was mixed in quality.
   

   Cala ScottsdaleResponded 2 days ago

   Dear Amy, thank you for your feedback. We’re glad you enjoyed the lively atmosphere but regret that the service and noise level didn’t meet your expectations. We also appreciate your thoughts on the food and will share them with our team. If you’d like to discuss your experience further, please reach out to our manager through our website or by phone. We’d love the opportunity to improve for your next visit. Warm regards, The Cala Scottsdale Team
   

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4. K

   Kristen VIP

   Chicago10 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Good drinks and delicious pastas! Very loud, party atmosphere.
   

   Cala ScottsdaleResponded 3 days ago

   Dear Kristen, We’re glad you enjoyed the drinks and pasta! Cala does have an energetic atmosphere, especially during peak hours, but we appreciate your feedback and will keep it in mind. We hope to welcome you back soon for another round of great food and drinks! The Cala Scottsdale Team
   

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5. J

   Julie VIP

   Seattle6 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Great food and service! Very friendly and attentive staff
   

   Cala ScottsdaleResponded 5 days ago

   Dear Julie, Thank you for your kind words! We’re so glad you enjoyed the food and service, and it’s wonderful to hear that our team made you feel welcome. We appreciate your support and look forward to seeing you again soon! The Cala Scottsdale Team
   

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6. OT

   OpenTable Diner

   Hawaii6 reviews

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Hostess nowhere to be found on arrival. Had to ask to order multiple times.
   

   Cala ScottsdaleResponded 5 days ago

   Dear Guest, We’re sorry to hear that your experience didn’t meet expectations. A warm welcome and attentive service are priorities for us, and it’s disappointing to hear that we fell short. We’d love the opportunity to make things right—please reach out to our manager through our website or give us a call. We appreciate your feedback and hope to have another chance to provide a better experience. The Cala Scottsdale Team
   

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7. J

   Jamica VIP

   Phoenix4 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I stumbled upon a social media video featuring the Monday special and decided to visit. We loved the ambiance. Everything was picturesque and worthy of an Instagram post. The Monday special included a flight of drinks for $34, with the option to add either a burger and fries or a margarita pizza for $1. Having two options was a nice touch. I recommend the burger and fries. The burger had amazing sauce and came with a generous serving of french fries. Although the margarita pizza was not to our taste, lacking flavor, the service was exceptional. Our server was friendly and attentive, always checking in on us. Upon arrival, a gentleman with braids from the bar noticed us and seated us, as there was no host present. He was also friendly. I definitely recommend this place. The flavors of the margaritas were impressive, with the coconut being my absolute favorite. I only wish they served them in larger sizes and we would have been there all night drinking lol!!!!
   

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   Cala ScottsdaleResponded 3 days ago

   Dear Jamica, Thank you for giving us a try after seeing us on social media! We love that you enjoyed the ambiance and had a great experience with our Monday special. The burger and fries are definitely a favorite, and we appreciate your feedback on the pizza. We'll also take note of your love for the coconut margarita—maybe we need a larger size option! Hope to see you both again soon for another round. The Cala Scottsdale Team
   

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8. B

   Bill

   Phoenix1 review

   5.0

   Dined on 3 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We gathered for a business lunch at 12:30, were greeted cordially and seated in a windowside booth, comfortable and sunny. Much to discuss, and our server was patient and accommodating in bringing drinks and food without interrupting our meeting. Companions got greek salads with chicken, I got a chicken sandwich with side salad. Nicely cooked chicken breast fillet on all 3, with fresh spring greens aside. Highly recommend this establishment for its ambiance and service, will return!
   

   Cala ScottsdaleResponded 6 days ago

   Dear Bill, Thank you for choosing us for your business lunch! We’re delighted you enjoyed the ambiance, service, and fresh flavors. It’s great to hear that our team provided a seamless experience while allowing you to focus on your meeting. We truly appreciate your recommendation and look forward to welcoming you back soon! The Cala Scottsdale Team
   

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9. MD

   MelissaD VIP

   San Diego6 reviews

   2.0

   Dined on 2 March 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   We’ve been to Cala before and had a great experience, so we were really looking forward to coming back. Unfortunately, this visit didn’t meet the expectations set by our previous experience. We had a reservation for Sunday breakfast, and when we arrived, the restaurant was nearly empty. Despite that, there was no hostess to greet us, and we stood at the front for about five minutes while several servers walked past without acknowledging us. When the hostess did arrive, she was on the phone answering detailed menu questions from another guest and continued the call for another 10 minutes while we waited. Eventually, a manager noticed us and sat us. Service throughout our meal felt inattentive, and several staff members seemed to have an attitude. My latte arrived messy, cold, and without any acknowledgment from the server. When I later ordered a regular coffee, it was brought without cream or sugar. My toast arrived—just a single, cold slice of sourdough. My eggs were also severely undercooked. We also requested a refill on iced tea, which never came. When we followed up, our server snapped that it was still brewing—something we had no way of knowing. Throughout the meal, she seemed more interested in chatting with staff at the front than checking on tables. After we gave honest feedback to the manager about the service and drinks, our server avoided us completely, and it took a long time to receive our check. It was disappointing, especially given how much we had enjoyed our previous visit. We know that off days happen, but the overall attitude and lack of attentiveness from the staff made it feel like guests were an afterthought. Given that the restaurant was nearly empty when we arrived, we were especially surprised by the lack of service. We hope this was an exception rather than a new norm. Frankly there are just much better options in the neighborhood.
   

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   Cala ScottsdaleResponded on 2 March 2025

   Dear Melissa, We’re truly sorry to hear that your recent visit didn’t live up to your past experiences with us. It’s disappointing to know that service felt inattentive and that the details that make a meal enjoyable were overlooked. This is not the standard we strive for, and we sincerely appreciate your feedback. If you’re open to it, please reach out to our manager through our website or by phone—we’d love the chance to make things right. The Cala Scottsdale Team
   

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10. J

    James

    Las Vegas11 reviews

    4.0

    Dined on 2 March 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Meeting friends for dinner on Saturday night, we were somewhat surprised to be seated outside, but now understand that is where most of the seating is. After some very positive interactions with the front of house we were taken care of by Matt, who did a wonderful job turning our evening into a very positive experience, with the addition of some patio heaters all of our party had a great time, and the food was fantastic! Overall I would recommend Cala as a great place to enjoy a cocktail or two and dine on scratch made, very high quality food.
    

    Cala ScottsdaleResponded on 3 March 2025

    Dear James, Thank you for sharing your experience! We're glad to hear that Matt took such great care of you and helped turn your evening into a memorable one. We'll be sure to pass along your kind words to him. It's wonderful to know you enjoyed the food, cocktails, and atmosphere. We appreciate your recommendation and look forward to welcoming you back soon! The Cala Scottsdale Team
    

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