Caffe Concerto Stratford The Street

Review summary

1. E

   Elouise

   Vancouver

   1 review

   5.0

   1 review

   Dined on 25 September 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Pleasantly surprised! Enjoyed the food, cocktails and cakes. The service was a bit slow as in not asking if we wanted a drink or the bill for a very long time! But we got our food quickly so didn’t take away from the experience. I’ll definitely be back
   

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2. N

   Nicole

   VIP

   London

   4 reviews

   1.0

   4 reviews

   Dined on 21 September 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Had a booking but turned up and he said the wait time for food is 45 minutes. Didn’t even care that we had a booking.
   

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3. P

   Penny

   Essex

   1 review

   1.0

   1 review

   Dined on 21 September 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had our table booked but on arrival we were told that it would be up to a 3/4 hr wait for food. The whole place was manic and noisy. Many people were walking out of the queue. We decided not to wait or eat there.
   

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4. P

   Peter

   VIP

   Essex

   6 reviews

   3.0

   6 reviews

   Dined on 21 September 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   50 min wait for food. No explanation! Very disappointing
   

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5. J

   Jess

   Liverpool

   10 reviews

   4.0

   10 reviews

   Dined on 6 September 2024

   1. Overall 4
   2. Food 2
   3. Service 3
   4. Ambience 3

   They never have the good cakes and also the cocktail was very lame
   

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6. T

   Tina

   London

   1 review

   2.0

   1 review

   Dined on 31 August 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   They didn’t have our booking confirmation but were able to seat us. I’ve been coming here for many years and was surprised at how much the prices had hiked - the prices do not match the value of food served - sadly I feel they have overpriced themselves and I won’t be coming back - I’m happy to pay for good quality food but it was far from good quality
   

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7. C

   Colin

   London

   3 reviews

   3.0

   3 reviews

   Dined on 24 August 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   We had booked a table but on arrival the system was down and there was no room for us. We waited and were provided a complimentary drink which was nice. The tea for 2 was very expensive and not great quality.
   

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8. J

   Jaspreet Kaur

   London

   1 review

   3.0

   1 review

   Dined on 17 August 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Had a great experience although it was much too loud throughout my time there. We got the afternoon tea and plant based mushroom pasta! I was drinking my latte and towards the end i see two ants, i complained to the lady they apologised and the amount was deducted of my bill. It was all going well till I saw the ants which put me off otherwise had a good time.
   

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9. T

   Tonia

   London

   4 reviews

   2.0

   4 reviews

   Dined on 16 August 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Booked afternoon tea using Wowcher. Would have expected a more attentive service overall - plonked on a table next to the bar, after 15 minutes had to ask someone to come over to order as it was as if they had forgotten us! Afternoon tea brought over with no explanation of what the sandwiches or cakes were, nor were we asked at any stage about allergies (which is standard now in most restaurants). We had to ask about nuts etc as one of our party has a slight nut allergy. With regards to the afternoon tea itself, we had far too many egg mayonnaise sandwiches and rolls which felt like a cheap filler option. A couple of coronation chicken sandwiches and rolls, which were delicious. I think just one cucumber sandwich (we had two afternoon teas as there were four of us) - there were certainly none on my afternoon tea sandwich plate. We were expecting some salmon sandwiches but nope, nothing. The scones were nice, nothing amazing but good with a good amount of clotted cream and little jars of jam. The cakes, well we had to ask the waitress to come back over to explain what they were which was done rapid fire. We had salted caramel cake slices (could have been sliced in a more presentable way), custard tart with blueberries, one macaron per afternoon tea, chocolate mouse cake, raspberry mouse cake.... They were all tasty but would have appreciated more than one macaron per serving. When it came time to pay, I was told they had lost the print out with the Wowcher qr codes I had given to the waitress. This was eventually sorted but how it got lost, Lord knows. Overall, would I go back? Not for afternoon tea. The experience was nothing special and the service was below par (staff weren't rude but definitely more training needed). However, I'd potentially go back just for cake, and drinks - and the coronation chicken, which was so good! If the service and the afternoon tea offering improves, I'd consider booking afternoon tea again. But only after improvements.
   

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10. OT

    OpenTable Diner

    London

    6 reviews

    3.0

    6 reviews

    Dined on 19 July 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 3

    Met a friend for coffee. Was ok but expensive for what you’re getting. Service was slow also.
    

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