Bull & Bourbon Steakhouse

Review summary

1. j

   josh

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and staff were great. The desert table side ice cream was to die for. Great place to go for a special occasion when at sycuan casino.
   

   Bull & Bourbon SteakhouseResponded today

   We appreciate your review, Josh! We’re thrilled to hear that you enjoyed our food and service. The table-side ice cream is indeed a favorite, and we’re glad it made your visit special. We look forward to welcoming you back for more memorable occasions at Sycuan Casino!
   

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2. K

   Kathy

   San Diego

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   excellent service & food was delicious. Rather pricy.
   

   Bull & Bourbon SteakhouseResponded today

   We're glad you enjoyed your visit, Kathy!
   

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3. L

   Leonore

   San Diego

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonder birthday dinner. Staff sent a personal birthday card. Thank you
   

   Bull & Bourbon SteakhouseResponded today

   Thank you for celebrating your birthday with us, Leonore! We’re delighted to hear that you enjoyed your dinner and appreciated the personal card from our staff. We look forward to making more of your special moments memorable at Sycuan Casino Resort.
   

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4. E

   ERROL

   San Diego

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   The service was rushed. My steak was undercooked and the lobster was overcooked and dried out. This was not a good experience
   

   Bull & Bourbon SteakhouseResponded 3 days ago

   Thank you for your feedback. We sincerely apologize for the rushed service and the issues with your meal. It is disappointing to hear that your steak was undercooked and the lobster was overcooked and dried out. This is not the standard of quality we strive to provide. Your comments will be shared with our culinary team to ensure improvements are made. We hope you will give us another opportunity to provide you with a much better dining experience in the future.
   

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5. m

   michelle

   San Diego

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Excellent service. Good cooked to perfection.
   

   Bull & Bourbon SteakhouseResponded 3 days ago

   Thank you for sharing your experience, Michelle! We look forward to welcoming you back for another delicious meal at Bull & Bourbon Steakhouse!
   

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6. N

   Nicole

   San Diego

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My fiancé and I were first timers. Last time we went to celebrate our anniversary. Our server, Izzy, was phenomenal. He was very receptive to our questions. Everything we ordered was amazing. We gave Izzy the option to pick our wines and we enjoyed his choice. We will be returning soon!
   

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   Bull & Bourbon SteakhouseResponded 5 days ago

   Thank you, Nicole! We are elated to hear about your experience with us at Bull & Bourbon Steakhouse. We look forward to many more delicious dining experiences with you and your Fiance!
   

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7. T

   Tina

   San Diego

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From beginning to end everything went really smooth. Made the reservation, requested a booth and the staff were very accommodating. Enjoyed our dinner!!! What a deal for a prime rib dinner and it was amazing. Thank you for a wonderful dining experience.
   

   Bull & Bourbon SteakhouseResponded 5 days ago

   Thank you for sharing the enjoyable and delicious experience at Bull & Bourbon Steakhouse! We look forward to your return soon, Tina!
   

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8. J

   Janel

   San Francisco

   8 reviews

   5.0

   8 reviews

   Dined on 23 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service!! Love their food!! Make a reservation!!
   

   Bull & Bourbon SteakhouseResponded on 23 December 2024

   Thank you for dining with us at Bull & Bourbon Steakhouse, Janel! We look forward to the next delicious meal with us!
   

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9. C

   Carolyn

   San Diego

   3 reviews

   4.0

   3 reviews

   Dined on 15 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   It’s holiday so it was pretty busy, but there was a live singer and great atmosphere so we didn’t mind our food took a bit. When we ordered our second round, the bartender had enough time to come out and do a great little overview of all of our drinks, which we had ordered three different specialty drinks, which were outstanding. We upgraded and changed our soup and salad to French onion, which was absolutely delicious and the wedge salad, which was also really really tasty and they have a special aged blue cheese which just made it really unique. We were honestly too stuffed for dessert, but when we heard that a table side freshly turned ice cream was part of the banana foster we couldn’t resist. I’ve never seen something like this with the liquid nitrogen. It was really really cool. It was almost like a mini show. Highly recommend as the banana foster was also really really good but a very large portion.
   

   Bull & Bourbon SteakhouseResponded on 15 December 2024

   Carolyn - Thank you so much for taking the time to share your experience with us! We’re thrilled you enjoyed the lively atmosphere and the live singer during your visit. It’s wonderful that our bartender provided you with a detailed overview of our specialty drinks and that you found them outstanding. We’re pleased that you loved the French onion soup and wedge salad, especially the unique touch of our aged blue cheese. It’s always our goal to offer dishes that create memorable dining experiences. The table-side banana foster with freshly turned ice cream sounds like a delightful highlight of your evening! We appreciate your recommendation and are pleased that it added a fun element to your meal. Thank you once again for your kind words.
   

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10. A

    Alex

    San Diego

    1 review

    2.0

    1 review

    Dined on 15 December 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 4

    My girlfriend and I visited Bull and Bourbon at Sycuan Casino on a Friday night, expecting a great meal based on its solid reviews. Unfortunately, the experience left much to be desired, largely due to poor management and service. We started the evening at the bar, which took 25 minutes just to place a drink order. The bartender was clearly overwhelmed and received no assistance from the manager, who stood idly by. Despite the delay, the Old Fashioneds we ordered were excellent. Our appetizers, bacon-wrapped shrimp and a shared Caesar salad, arrived quickly (within 10 minutes) and were very good, giving us some hope for the rest of the meal. However, things fell apart when it came to our main courses. We ordered a petite filet with asparagus (which included French onion soup) and chicken piccata, along with an espresso martini. About 25 minutes later, the bartender asked if we had received the soup—it hadn’t arrived yet. It showed up 10 minutes later, but our entrees never came. After waiting an additional 30 minutes with no explanation or update, we finally canceled the rest of our order. There was no genuine apology, no effort to make things right, and no compensation for the unacceptable delay. The restaurant wasn’t even particularly busy, making it seem as though they had simply forgotten to prepare our food. It’s clear that the casino prioritizes gambling over delivering a quality dining experience. While the food we did receive was good, the poor service and lack of accountability left a bad taste in our mouths. We won’t be returning and would caution others to manage their expectations if they choose to dine here. The In & Out we got on our way home was delicious though and received with great service.
    

    Bull & Bourbon SteakhouseResponded on 16 December 2024

    Thank you for taking the time to share your experience at Bull and Bourbon. We genuinely regret the inconvenience you encountered during your visit. Your feedback is vital to us, and we are committed to making necessary improvements. We’re delighted that you enjoyed the Old Fashioneds and appetizers. However, we are concerned to hear that the service for your main courses fell short of our expectations. Please know that we take your comments to heart, and will carefully evaluate our service procedures to ensure that every guest receives the attentive and timely service they deserve. Thank you, again.
    

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