Búho Bar at Grand Bohemian Hotel Charlotte

Review summary

1. C

   Christina

   Charlotte6 reviews

   5.0

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything inside was great, but your valet guy is absolutely rude and unprofessional. Complete jerk and has attitude
   

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2. Y

   Yalonda

   Atlanta1 review

   5.0

   Dined on 18 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love it here! It was super cute and wonderful crafted cocktails
   

   Búho Bar at Grand Bohemian Hotel CharlotteResponded on 20 January 2025

   Yalonda, Thank you for visiting Buho at Grand Bohemian Charlotte! We're delighted to hear you had an inspiring and memorable experience. We hope to see you again soon! Cheers! Hugh Templeman, General Manager
   

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3. D

   Danny

   Charlotte7 reviews

   3.0

   Dined on 1 January 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   Unfortunately this time around the experience wasn’t so great. After spending $100 for myself an another to be told that we could not sit at the first come first serve bar because the bartender wanted to give the seat to someone else I was appalled. Secondly to bypass us with champagne then come around to I say you were all out before the toast was pretty disappointing. Not cool.
   

   Búho Bar at Grand Bohemian Hotel CharlotteResponded on 13 January 2025

   Danny, Thank you for taking the time to leave your detailed and honest feedback. Please know this is not the standard we strive to uphold at Buho, and your concerns have been immediately communicated to our internal team. To further understand the situation, please don't hesitate to reach out to me directly. We hope to rectify the situation and regain your trust. Best Regards, Hugh Templeman, General Manager
   

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4. S

   Shane VIP

   Las Vegas1 review

   1.0

   Dined on 1 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   NYE “Experience” was a flop. Not worth $100 for a 2 top reservation. No champagne toast as promised or any other party favor or ambiance. DJ missed the actual NYE countdown. No view of fireworks. Sat at a table for 2 hours, there was no table service (despite the place only being marginally busy). They only had 3 bartenders so it was too backed up to ever hope to get a drink. Then they shut the bar down at 12:30, telling folks the downstairs bar was open til 2am, but when you got there it was also closed.
   

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5. T

   Teresa

   Charlotte13 reviews

   3.0

   Dined on 1 January 2025

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 3

   We went for NYE and only got a table outdoors and it was cold with only one tall heater working- too far from our table. We ended up standing by the bar inside so could not order food. The wait staff was nice and we enjoyed the decor.
   

   Búho Bar at Grand Bohemian Hotel CharlotteResponded on 13 January 2025

   Teresa, Thank you for your honest feedback! We sincerely apologize only one heater was working, and we have communicated your concern regarding the heaters to our Engineering team. We hope to have the opportunity to welcome you back to Buho to provide you with the inspiring experience you deserve. Cheers! Hugh Templeman, General Manager
   

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6. T

   THOMAS

   Charlotte1 review

   1.0

   Dined on 1 January 2025

   1. Overall 1
   2. Food 3
   3. Service 5
   4. Ambience 1

   The DJ couldn’t read the room. No one was dancing or moving to his play list. It was an older crowd and he played mostly electronica music.
   

   Búho Bar at Grand Bohemian Hotel CharlotteResponded on 13 January 2025

   Thomas, We appreciate you taking the time to leave an honest review. We apologize the DJ did not leave you with a memorable impression! We have communicate your feedback to our internal team. We hope to welcome you back again soon! Cheers! Hugh Templeman, General Manager
   

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7. L

   Levy

   Raleigh2 reviews

   5.0

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time to visiting Buho Bar. It was a wonderful experience with our crew.
   

   Búho Bar at Grand Bohemian Hotel CharlotteResponded on 31 December 2024

   Levy, We're delighted to hear you had an inspiring first experience at Buho! We hope you'll return often in 2025! Happy New Year! Hugh Templeman, General Manager
   

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8. E

   Erika

   Charlotte3 reviews

   5.0

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Romantic atmosphere, beautiful views, and wonderful service
   

   Búho Bar at Grand Bohemian Hotel CharlotteResponded on 18 November 2024

   Erika, Thank you for visiting Buho at Grand Bohemian Charlotte! It was a delight hosting you and we sincerely look forward to welcoming you back again soon. Cheers! Hugh Templeman, General Manager
   

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9. S

   Squirrel VIP

   Austin10 reviews

   5.0

   Dined on 4 May 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Fantastic experience! Exceeded my expectations for tasting options, hot and cold appetizers and then dessert!
   

   Búho Bar at Grand Bohemian Hotel CharlotteResponded on 8 July 2024

   Squirrel, We're delighted to hear you had an inspiring experience at Buho and we eagerly look forward to your return! Cheers! Hugh Templeman, General Manager
   

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10. MM

    MattM VIP

    Charlotte1 review

    5.0

    Dined on 1 January 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Spent New Year's Eve at Buho Bar and had a great time. Our server Maya did a great job all night and our drinks were excellent. We had the grilled chicken skewers which weren't bad, and the party favors made the New Year's party a lot of fun.
    

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    Búho Bar at Grand Bohemian Hotel CharlotteResponded on 3 January 2024

    Thank you for this review! We trust your time with us was filled with enough inspiration to last a lifetime and we cannot wait for another opportunity to welcome you back again. Hope to see you soon! -Hugh Templeman, General Manager
    

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