BRU Burger Bar - Fort Wayne

Review summary

1. C

   Carolyn

   Charleston

   5 reviews

   vip
   5.0

   5 reviews

   Dined on 26 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a great experience. The food was fantastic. The only thing that I would say was a problem was it so loud in there the ceilings are very high and everything echoes.
   

   BRU Burger Bar - Fort WayneResponded on 1 November 2024

   Thank you Carolyn! Your feedback means a lot to us. We are so glad you had a great experience with us. I am happy to inform you that we will be putting up some sound proofing on the ceilings in the coming weeks to help reduce the noise. We look forward to having that installed soon for you, and we hope that gets you excited to come back! -Logan Krueger | Assistant General Manager
   

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2. D

   Dawn

   Indiana

   1 review

   5.0

   1 review

   Dined on 26 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   First time to Bru Burgers...lots of yummy options Food was delish from the Pear Cosmo to apps to entree. Definitely recommend it!!!
   

   BRU Burger Bar - Fort WayneResponded on 1 November 2024

   Thank you for your kind review Dawn, we appreciate your recommendation! The Pear Cosmo is indeed a fan-favorite. We look forward to your next visit! -Logan Krueger | Assistant General Manager
   

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3. R

   Rowley

   Calgary

   6 reviews

   5.0

   6 reviews

   Dined on 21 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was an explosion of flavour that makes you hungry for more and a return trip. Good value for your money. Our waitress (sorry her name escapes me) was very attentive and just added to the overall experience. Highly Recommend. In from Canada.
   

   BRU Burger Bar - Fort WayneResponded on 24 October 2024

   Thank you Rowley for the stellar review, we look forward to another opportunity to serve you on your next visit to the city! - Logan Krueger | Assistant Manager
   

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4. SS

   SS007

   Indiana

   2 reviews

   3.0

   2 reviews

   Dined on 12 October 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Our experience was okay. It’s very loud in there when it’s busy. The service was okay, it was just very busy so no fault to anyone. Our waitress was very nice and did her best despite being busy. Food wasn’t as good as the last time we were there. Patty melt wasn’t all that great.
   

   BRU Burger Bar - Fort WayneResponded on 18 October 2024

   Thanks so much for the feedback on your most recent visit! We do our best to stay consistent, and we are sorry to hear that your latest experience was different. We have been very busy since opening a month ago, but that is no excuse for a falter in quality. We are eagerly awaiting sound proofing installation in the coming weeks that will tremendously help with the noise levels. We would love the opportunity to wow you on your next visit, you can reach out to us personally if you would like! We look forward to hearing from you. Logan Krueger | AGM BRU Burger Bar - Ft. Wayne
   

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5. P

   Peter

   Memphis/West TN

   1 review

   5.0

   1 review

   Dined on 12 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The service was excellent. I reserved a table on OpenTable and entered that it was for my granddaughter’s birthday. The staff knew that when we arrived and my granddaughter received a free birthday dessert. they have a great selection of hamburgers and actually asked how well we wanted them cooked, which was nice because I like mine very well done. Food was excellent and service was fast.
   

   BRU Burger Bar - Fort WayneResponded on 18 October 2024

   Thank you Peter for the great review and for choosing to celebrate your granddaughter's birthday with us! We are happy to hear the food and service were both good and timely. We believe free birthday dessert shouldn't just be a reward for joining our loyalty program, but for anyone that chooses to join us on a special occasion like that (even though it is one of the many perks of being a CRG VIP!) Logan Krueger | AGM BRU Burger Bar - Ft. Wayne
   

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6. E

   Erica

   Indiana

   1 review

   5.0

   1 review

   Dined on 11 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was our second time going to Bru Burger since they have opened. Both times we have loved it! The food is great and prive isn't terrible for a sit down date night dinner. Both times our serve was Danielle and she has been outstanding each time. She is very friendly and checks in often. She has been very knowledgeable and is sure to answer any questions you may have. My one tip of advise is: If you can make a reservation, I suggest to do so because they are often busy and may have a wait time.
   

   BRU Burger Bar - Fort WayneResponded on 18 October 2024

   Thank you Erica for the very positive review and for your continued support! We love that Danielle has been outstanding for you and we will be recognizing her for her great service! We do take reservations, but we always leave room to allow for walk-ins and we pride ourselves on short and accurate wait times! Logan Krueger | AGM BRU Burger Bar - Ft. Wayne
   

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7. d

   deborah

   Chicago

   45 reviews

   5.0

   45 reviews

   Dined on 11 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We have been to BRU burger many times in Indy and were happy they opened in Fort Wayne. Prime location on The Landing, very loud due to high ceilings. Burgers were great and cooked to preference; fries and onion rings good - homemade ketchup a must try. Beer and cocktail list was good, I had the Pear Cosmo and it was decent. Staff was friendly and efficient. We'll be back.
   

   BRU Burger Bar - Fort WayneResponded on 18 October 2024

   Thank you so much for sharing your experience with us Deborah! We are also so happy to have arrived here on The Landing in Fort Wayne. Glad to hear the food and service was good. We are preparing to install sound proofing that should make a drastic change to the noise levels that you mentioned, look forward to that in the coming weeks! Logan Krueger | AGM BRU Burger Bar - Ft. Wayne
   

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8. S

   Stephanie

   Indiana

   19 reviews

   vip
   5.0

   19 reviews

   Dined on 5 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Welcome to FW, BRU Burger Bar! Great food & service. Will definitely be back!
   

   BRU Burger Bar - Fort WayneResponded on 18 October 2024

   Thank you Stephanie for telling us about your experience! We look forward to seeing you again! Logan Krueger | AGM BRU Burger Bar - Ft. Wayne
   

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9. A

   Andy

   Chicago

   1 review

   5.0

   1 review

   Dined on 30 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place is fantastic. Great burgers, good drink list.
   

   BRU Burger Bar - Fort WayneResponded on 18 October 2024

   Thanks for the review Andy! We are glad to hear you enjoyed our food and beverage options! Logan Krueger | AGM BRU Burger Bar - Ft. Wayne
   

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10. M

    Michael

    Chicago

    3 reviews

    3.0

    3 reviews

    Dined on 30 September 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 3

    Our server was not trained very well. She was in a hurry to get us out of there. She came to the table twice to take our plates while we were still eating. We had food on our plates and she kept wanting to take them. Then after eating our plates just sat there. We were at the restaurant for only an hour. Very strange behavior from our server.
    

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