Brown's Beach House - The Fairmont Orchid - Kohala Coast

Review summary

1. M

   Margaret

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful meal and friendly, attentive service. Thank you!
   

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2. r

   rebecca

   San Francisco

   2 reviews

   vip
   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   Mostly terrible food. A fish entree was ice cold in the middle, like frozen, and had to be sent back. Pinot noir was served refrigerator cold, so cold that condensation formed on the glasses. No apologies made by staff. Just a weird experience for an upscale and expensive restaurant. We cancelled another reservation we had there later in the week.
   

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3. T

   TIZIANA

   San Francisco

   8 reviews

   vip
   4.0

   8 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   As we where hotel guests for 10days we ate there a few times, the staff is very different and the teamwork didn’t seem to work, i would not recommend it to anyone how is not staying @the hotel
   

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4. E

   Ellen

   Edmonton

   6 reviews

   vip
   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best restaurant that I have ever gone to ! Great service and delicious food . Ambience is amazing unbelievable
   

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5. E

   Emily

   Portland

   3 reviews

   vip
   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiiful food, great service. A night to remember!
   

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6. R

   Ronald

   Hawaii

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Janice P. made my 60th Birthday dinner extra special with her excellent service and the excellent food. The sunset made it memorable . Thank you Brown’s Beach House restaurant.
   

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7. T

   Teresa

   Seattle

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Service was attentive and wonderful. The ambience is unbearable at sunset made better by the innovative menu. We will certainly come back for more celebrations on the Big Island!
   

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8. A

   Allen

   San Diego

   60 reviews

   vip
   3.0

   60 reviews

   Dined on 19 November 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   We came with a low appetite and my wife and I had Lobster Bisque and a salad. While my daughter who is vegetarian ordered an entree and a cocktail. The lobster bisque had one small piece of lobster but was excellent for me my wife found it to be too salty. Overall the service was exceptional and never had my water glass empty. The $250 bill was a bit much considering I had soup and salads and I didn’t even like my salad. We were seated near the water and had to navigate the sand while other seats were on concrete and able to see the live entertainment not sure this was because we booked via OpenTable even though we were staying at the hotel. I probably could have changed or they should have asked where you want to sit ?
   

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9. B

   Bill

   Des Moines

   1 review

   5.0

   1 review

   Dined on 19 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated our 35th wedding anniversary and the staff was exceptional. The experience will long be remembered…Thank you!
   

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10. G

    Gary

    Orange County

    25 reviews

    vip
    4.0

    25 reviews

    Dined on 17 November 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4

    Food was very good but it took the waiter quite a while before she acknowledged our table. After that, all was good. Honestly, I think I would rather go to other better options on the island. My experience did not live up to my expectations that I had of the restaurant. Unfortunately, I cannot recommend this restaurant.
    

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