Bristol Seafood + Steak + Social

Review summary

1. C

   Chris

   Kansas City

   4 reviews

   5.0

   4 reviews

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   They removed the char crusted tuna from the menu. They also got rid of the foyot sauce. Two of the main reasons we even go there. Not happy about that, as the I’m sure most fans of the Bristol are. Terrible decision.
   

   Bristol Seafood + Steak + SocialResponded today

   Hello Chris, thank you for dining with us! We truly appreciate your feedback and understand the importance of our menu items. We'll certainly take your comments into consideration as we continually strive to improve our offerings. We hope you'll give us another chance to impress you in the future! Best, The Bristol Management Team
   

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2. B

   Beth

   Kansas City

   23 reviews

   vip
   5.0

   23 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding service and great food. Highly recommend this restaurant.
   

   Bristol Seafood + Steak + SocialResponded 3 days ago

   Hi Beth, Thank you so much for your wonderful review and for giving us a perfect rating! We're thrilled to hear that you found our service outstanding and enjoyed our food. Your high recommendation means a lot to us. We look forward to serving you again soon!
   

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3. R

   Rosalia

   Kansas City

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We made our reservation about three or four months ago. We went to the Trans-Siberian Orchestra before and had a reservation for 6 o’clock. We checked in at about 545 and she said that they were running behind that they would get us in as soon as possible. At about 6:25 pm we were finally called to be seated. Harold was our server and he was the best server we’ve had since we’ve been to the Bristol. He was very attentive, polite, and professional. Aside from the wait time, we had a lovely evening and having Harold service us ( My husband myself and two daughters) had a lot to do with it . Last night, Harold became our favorite server. We were very impressed how he was able to juggle all the tables he had and still make us feel as if we were the only ones. We highly recommend Harold and we hope that Harold doesn’t leave the Bristol anytime soon.
   

   Bristol Seafood + Steak + SocialResponded 3 days ago

   Hi Rosalia thank you so much for sharing your experience with us! We deeply appreciate your patience during the wait time and are glad that Harold helped make the evening memorable for you. We will make sure Harold sees your review, he will be delighted to know how much his efforts meant to you and your family. Thank you for choosing Bristol and we hope to welcome you back soon for another wonderful dining experience! Warm Regards, The Bristol Management Team
   

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4. M

   Mark

   Chicago

   6 reviews

   2.0

   6 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 4

   What made this experience unpleasant was we had a 6:00 reservation. Arrived at 5:50. They were overbooked and the bar was packed with diners so nowhere to sit and wait with a drink. We were seated at 6:30 and a server arrived at 6:40. After that it was an ordinary experience and the food was fine. The zeal to squeeze every possible turn out of a table and allow the entire bar to get food service is troubling to say the least.
   

   Bristol Seafood + Steak + SocialResponded 1 day ago

   Hello Mark, Thank you for taking the time to share your experience at Bristol Seafood + Steak + Social. We're glad to hear that you enjoyed the food, but we're truly sorry to hear about your experience with the reservation and the delay in service. We understand how frustrating it can be to wait for a table, especially when it's for a special occasion. We apologize for any inconvenience caused and will ensure to review your feedback to prevent such issues in the future. We hope to have the opportunity to serve you again and provide a better dining experience. Best regards, Bristol Seafood + Steak + Social Management Team
   

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5. S

   Susan

   Kansas City

   11 reviews

   vip
   4.0

   11 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   While the food was good and Harold was a great server, we weren't seated until 40 minutes after our reservation time. It was a busy time and we had allocated 2 hrs 15 minutes for our dinner but we barely made it to our show. We were disappointed that we didn't have time for a leisurely meal and we had no time for dessert.
   

   Bristol Seafood + Steak + SocialResponded 3 days ago

   Hi Susan, We're glad to hear that you enjoyed the food as well as the service from Harold. We understand that our reservation time was not as anticipated and we apologize for the inconvenience. We aim to provide a relaxed dining experience for all our guests and we're sorry we fell short this time. We appreciate your feedback and will use it to improve our timing. Thank you for choosing Bristol and we hope to get you that dessert in the future! Best, The Bristol Management Team
   

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6. K

   Kelly

   Kansas City

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 4

   I ordered the special salmon which was to be served medium. That was an understatement. It was very underdone. Food was cold when it was brought to the table.
   

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7. V

   Vicki S.

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent service, superb food and a perfect spot to grab a nice dinner before a performance at Kauffman.
   

   Bristol Seafood + Steak + SocialResponded 3 days ago

   Thanks for the feedback Vicki! We're thrilled to hear that you enjoyed your dining experience with us. It's wonderful to know that our service and food met your expectations. We're glad you appreciated our spot for dinner before a performance at Kauffman and we hope you enjoyed your show as well. We strive to provide an exceptional dining experience and your review reaffirms the hard work we put in every day. We hope to see you again soon! Best Regards, Bristol Management Team
   

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8. S

   Shane

   Nashville

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   Pretty poor experience. We had a reservation but still waited 25 min for a table. Our entrees were delayed, which was fine, but our steaks were quite rare instead of medium. The manager offered to fix it and proceeded to bring back my original steak even though I had cut pieces off of it. The scallops were also blah and overall food quality wasn’t great. We were here a year ago and had a fabulous dinner. Really disappointed this time around and likely won’t be back.
   

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9. M

   Michelle

   Kansas City

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came here for the first time to celebrate my husband’s birthday (have been to original when it was on the Country Club Plaza, and the one in Leawood, previously) Wonderful dinner! The salmon was delicious and my husband had the crab cakes and said they were delicious, as well! Brooke was our server and she was excellent! We will definitely be back!
   

   Bristol Seafood + Steak + SocialResponded 3 days ago

   Thanks for the feedback Michelle! We're thrilled to hear that you had a wonderful birthday celebration with us and that you enjoyed your meals. We're happy to hear that our salmon and crab cakes hit the mark for you and your husband, especially on his birthday. We strive to provide excellent service and it's fantastic to hear that our team lived up to your expectations. We're excited to welcome you back soon! Best Regards, The Bristol Management Team
   

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10. M

    Michael

    Omaha

    7 reviews

    5.0

    7 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Overall an amazing dinner and service, could not have asked for better.
    

    Bristol Seafood + Steak + SocialResponded 3 days ago

    Thanks for the review Michael! We're thrilled to hear that you had an amazing dinner and service while dining with us. It's always a pleasure to provide a memorable experience for our guests. We're glad that we could meet your expectations. We look forward to serving you again soon. Best regards, The Bristol Management Team
    

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