Brio Italian Grille - Newark - Christiana

Review summary

1. t

   terry

   Philadelphia

   23 reviews

   5.0

   23 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   The Brio is back. There was a considerable degradation in service and food quality during the pandemic but the last few visits have shown a return to their pre-pandemic standards on both counts. Our entrees were excellent and our server, Brie, was both professional and very attentive to our needs. We will be looking forward to her service on our visits next year.
   

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2. B

   Bianca

   VIP

   Philadelphia

   26 reviews

   5.0

   26 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent Service our servers went above and beyond! Food was “Amazing”!
   

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3. M

   Michael

   VIP

   Baltimore

   147 reviews

   5.0

   147 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I decided to have dinner on a cold and rainy Wednesday night at Brio (one of our favorite restaurants). Upon entering we saw one of our favorite servers, Mike, behind the bar. After asking the hostess to be seated at a booth, she offered one in the bar where we would be served by Mike. Win win. After we were seated Mike brought fresh bread and butter and we ordered drinks. After we got our drinks we ordered dinner - Caesar salads for both of us, Spaghetti Pomodoro for my wife, and Fettuccine Alfredo with chicken and spinach for me. Both salads were fresh, crisp and had the right amount of dressing. Delicious. My wife’s entree is her favorite pasta dish, and she especially likes Brio’s version. The sauce is so tasty she sopped up what was left with some of that delicious fresh bread. My fettuccine dish was excellent, with perfectly cooked pasta and a light Alfredo sauce with plenty of chicken and spinach. Very tasty. Portions were so generous we had no room for dessert. And the service was exceptional - thanks Mike! We will be back soon, and hopefully Mike will be working…
   

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4. C

   Chris

   Philadelphia

   5 reviews

   2.0

   5 reviews

   Dined on 7 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Service was very slow from sitting to ordering to paying the check everything was so slow. It was obvious our waiter was overworked. The appetizer was good but the main course was not it was obviously slopped together noodles had pasta water stillI in the bottom of the bowl and the meat/sausage seemed to be boiled not grilled it was chewy and did not get eaten considering that sausage was the main ingredient it was disappointing we were ready to leave and sorry we made a bad choice no dessert no coffee no drinks just wanted to leave should of went someplace else this place was great the first few years it was open but it has lost its sense of quality
   

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5. C

   Christopher

   Philadelphia

   14 reviews

   5.0

   14 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Everyone was exceptional, including the food (the lamb chops were perfectly cooked and out of this world. The only slight negative is the we were originally given David, possibly the worst waiter I have ever had the displeasure of experiencing in my entire life. Outside of the immediate need to fire David, everything was fantastic!
   

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6. L

   Linda

   New York State

   7 reviews

   5.0

   7 reviews

   Dined on 3 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We were cordially greeted by the hostess on arrival and taken to our table. Both food & service were exceptional. We were throughly satisfied with our experience and will be returning for another delicious meal.
   

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7. L

   Laura

   Philadelphia

   5 reviews

   4.0

   5 reviews

   Dined on 1 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our waitress was great. My son had a special request for something that wasn’t on the menu, and she made sure that he got what he wanted.
   

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8. J

   Jim

   Baltimore

   1 review

   2.0

   1 review

   Dined on 28 November 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   The flatbread pizza was lukewarm and cracker consistency. The thanksgiving special was also warm and underwhelming. Like cafeteria food. The service was quick and professional.
   

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9. g

   gina

   Philadelphia

   15 reviews

   3.0

   15 reviews

   Dined on 28 November 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had Thanksgiving dinner with Brio and everything turned out great. Initially, we were seated at a booth in the bar area. This was fine, comfortable and nice ambiance. Then we realized the bartender was responsible for the dinner service as well as the bar service and she was clearly unhappy about being there. She spoke rudely to other tables guests and told several she was really busy and would get to them when she could - in a very condescending tone. It was awful - so before she came to our table, we asked to move and were so glad we did! The dinners were delicious and our server couldn’t have been better. Our dinner with Brio in their main dining room was fabulous. The special turkey dinner was outstanding, traditional and delicious. I highly recommend this experience and we will surely return.
   

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10. P

    Phyllis

    Philadelphia

    3 reviews

    2.0

    3 reviews

    Dined on 28 November 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 5

    Our server was very warm and friendly, but just couldn’t get the order right. I asked for stuffing and gravy to go and when I got home, it was stuffing and lobster bisque. Just terrible!!!!
    

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