Brio Italian Grille - Crabtree

Review summary

1. M

   Maria

   Raleigh11 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great food, service, and ambience. I would eat here again.
   

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2. A

   Amanda

   Raleigh2 reviews

   3.0

   Dined on 9 March 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Food was disappointing! Our server was amazing but taste will not bring me back!
   

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3. A

   Anjanette

   San Francisco4 reviews

   4.0

   Dined on 16 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   At the last minute, we decided to grab a bite to eat after a long day, and Brios is one of our favorite spots near Crabtree Valley Mall! When we arrived, we were greeted by a long line, but luckily, we had a reservation and were quickly shown to our table. Our waiter, Nick, welcomed us with a big smile and shared the specials for the day, including a delicious Lobster bisque! It turned out to be the perfect way to wind down, enjoy some good conversation, and savor some amazing food after a busy workday.
   

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4. T

   Tanner

   Raleigh1 review

   1.0

   Dined on 16 February 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   Chefs quit and they ignored reservations and just took whoever was at the front of the line.
   

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5. G

   G VIP

   New York City6 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It was a really busy night, yet our waitress Deania was focused on our needs making it a delightful experience. 60 minutes from the time we sat down to closing out check out with drinks, appetizers and the main course. It was delicious and we had a great time.
   

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6. S

   Steven

   Raleigh1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Why let me schedule a reservation at 11pm and when I get there at 10:50 pm you close at 11 pm. They need to take the reservation time down for 11:pm.
   

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7. R

   Ron

   Raleigh1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   FIRST AND LAST TIME USING OPENTABLE! This was the WORST Valentines Day experience. I made a 10:30pm reservation via OpenTable at Brio Italian Grille which closed at 11pm. We arrived before the reservation and the doors were locked. I met the super rude hostess at the door as she was letting someone out and she was dismissive about my reservation. We could have just eaten some bar food at 8:30pm if we knew the restaurant wasn’t going to let us in at our reservation. No accountability on either side. Can’t even reach a live human on the phone or chat with OpenTable.
   

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8. S

   Shanijah

   San Francisco1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 1

   Extremely cold inside of the restaurant,everyone other than the workers had on coats at their tables. Pork chops came to the table pink n the middle……. Server was amazing
   

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9. W

   William

   Raleigh1 review

   1.0

   Dined on 14 February 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 4

   Had an early reservation on Valentine’s Day at 6:15. We chose the Valentine’s Day special. 3 people had the shrimp, lobster pasta & I chose the Gorgonzola encrusted beef medalions. Got our bread late & had to wait a good while for the entrees. My meal was cold, meat overcooked, mashed potatoes hard from being cold & broccolini undercooked. The other entrees were just ok. The peach Bellini was worst I’ve ever had. Very doubtful we’ll go back.
   

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10. A

    Andrea

    Raleigh2 reviews

    5.0

    Dined on 14 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We have never had a bad meal at Brio. We did a Valentines lunch with their special. THe food was wonderful, the service was great, they didn't rush us....all in all a great experience.
    

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