Brio Italian Grille - Crabtree

Review summary

1. A

   Anjanette

   San Francisco4 reviews

   4.0

   Dined on 16 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   At the last minute, we decided to grab a bite to eat after a long day, and Brios is one of our favorite spots near Crabtree Valley Mall! When we arrived, we were greeted by a long line, but luckily, we had a reservation and were quickly shown to our table. Our waiter, Nick, welcomed us with a big smile and shared the specials for the day, including a delicious Lobster bisque! It turned out to be the perfect way to wind down, enjoy some good conversation, and savor some amazing food after a busy workday.
   

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2. T

   Tanner

   Raleigh1 review

   1.0

   Dined on 16 February 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   Chefs quit and they ignored reservations and just took whoever was at the front of the line.
   

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3. G

   G VIP

   New York City6 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It was a really busy night, yet our waitress Deania was focused on our needs making it a delightful experience. 60 minutes from the time we sat down to closing out check out with drinks, appetizers and the main course. It was delicious and we had a great time.
   

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4. S

   Steven

   Raleigh1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Why let me schedule a reservation at 11pm and when I get there at 10:50 pm you close at 11 pm. They need to take the reservation time down for 11:pm.
   

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5. R

   Ron

   Raleigh1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   FIRST AND LAST TIME USING OPENTABLE! This was the WORST Valentines Day experience. I made a 10:30pm reservation via OpenTable at Brio Italian Grille which closed at 11pm. We arrived before the reservation and the doors were locked. I met the super rude hostess at the door as she was letting someone out and she was dismissive about my reservation. We could have just eaten some bar food at 8:30pm if we knew the restaurant wasn’t going to let us in at our reservation. No accountability on either side. Can’t even reach a live human on the phone or chat with OpenTable.
   

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6. S

   Shanijah

   San Francisco1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 1

   Extremely cold inside of the restaurant,everyone other than the workers had on coats at their tables. Pork chops came to the table pink n the middle……. Server was amazing
   

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7. W

   William

   Raleigh1 review

   1.0

   Dined on 14 February 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 4

   Had an early reservation on Valentine’s Day at 6:15. We chose the Valentine’s Day special. 3 people had the shrimp, lobster pasta & I chose the Gorgonzola encrusted beef medalions. Got our bread late & had to wait a good while for the entrees. My meal was cold, meat overcooked, mashed potatoes hard from being cold & broccolini undercooked. The other entrees were just ok. The peach Bellini was worst I’ve ever had. Very doubtful we’ll go back.
   

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8. A

   Andrea

   Raleigh2 reviews

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have never had a bad meal at Brio. We did a Valentines lunch with their special. THe food was wonderful, the service was great, they didn't rush us....all in all a great experience.
   

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9. SH

   StephenHAnnieW

   Raleigh3 reviews

   3.0

   Dined on 14 February 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Valentine's Day lunch was under-staffed, taking about 5 minutes for staff to notice we had arrived. After being seated, our server was attentive. Our meals were so-so. My wife's mixed drink was good, while my sangria was mostly ice water with some red coloring. The cherry and orange slice were the only part of the drink with flavor.
   

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10. K

    KRYSTAL

    Raleigh1 review

    5.0

    Dined on 14 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had an amazing dinner and Malik our server was engaging and attentive and so professional and the food was out of this world for an hour we felt like we were sitting in Italy enjoying an authentic delicious Italian meal. Thank you Brio see you soon!
    

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