Bridgewater Modern Grill

Review summary

1. W

   Wrenita

   VIP

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always love our time there. We had a great girls night. thanks
   

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2. M

   Monte

   Milwaukee

   9 reviews

   4.0

   9 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great place to to take out of town guests. They were out of brunch items this time.
   

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3. D

   David

   Milwaukee

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Good food and wonderful service.Nice atmosphere. Would recommend
   

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4. M

   Maxwell

   New York City

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love Bridgewater! I’ve been many times with family and it has never disappointed. The capellette with crispy chicken is wonderful. Highly recommend. Tracy is an incredible waitress. Even if she’s not helping my table, she’s a delight to see.
   

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5. T

   Tom

   Milwaukee

   8 reviews

   5.0

   8 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food, cocktails & service were outstanding as usual.
   

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6. L

   Liz

   VIP

   Milwaukee

   30 reviews

   5.0

   30 reviews

   Dined on 22 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and cocktails. Chloe, our server, was very friendly and attentive.
   

   Bridgewater Modern GrillResponded 2 days ago

   Hi Liz, Thank you so much for your wonderful 5-star review! We're thrilled to hear you enjoyed the great food and cocktails. It's also fantastic to know that Chloe provided such great service—I'll be sure to share your kind words with her. We hope to see you again soon for another memorable experience. If there's ever anything I can assist with, feel free to reach out to me directly. Best regards, Rik Acken General Manager
   

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7. S

   Sally

   Milwaukee

   2 reviews

   3.0

   2 reviews

   Dined on 17 December 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   We wanted to have a nice dinner before a Christmas concert. The coffee was served old and not very warm and while the server was very pleasant and prompt, she struggled when asked about the menu. We ordered the salmon and it was just ok - a little on the dry side. I have been here before so thought I'd try for dinner and while it was pleasant it wasn't anything spectacular.
   

   Bridgewater Modern GrillResponded on 19 December 2024

   Dear Sally, Thank you for taking the time to share your feedback about your recent visit. I’m sorry to hear that your experience didn’t meet expectations, especially on an evening meant to be special before your Christmas concert. It’s disappointing to learn that the coffee wasn’t fresh and warm and that the salmon fell short of being exceptional. We’ll use your feedback to improve our training and ensure every dish and service detail reflects our commitment to quality. We appreciate your support as a returning guest and hope to have the opportunity to exceed your expectations on a future visit. Please don’t hesitate to reach out to me directly if you’d like to discuss your experience further. Warm regards, Rik Acken General Manager
   

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8. J

   Janet

   Milwaukee

   24 reviews

   4.0

   24 reviews

   Dined on 16 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Yummy food- great waiter. Only issue was the temperature- either cold or warm- otherwise great experience!
   

   Bridgewater Modern GrillResponded on 19 December 2024

   Dear Janet, Thank you for your 4-star review and kind words about the food and your waiter! We’re delighted to hear that you enjoyed your experience overall. I’m sorry to learn that the temperature in the restaurant was inconsistent during your visit. We’ll take your feedback into account to ensure a more comfortable environment for all our guests in the future. We hope to welcome you back soon for another great dining experience – this time with everything just right! Warm regards, Rik Acken General Manager
   

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9. D

   Deborah

   VIP

   Montreal

   2 reviews

   4.0

   2 reviews

   Dined on 15 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Everything was delicious. I had the mussels as one of my favorites
   

   Bridgewater Modern GrillResponded on 19 December 2024

   Dear Deborah, Thank you for taking the time to share your experience and for your 4-star review of The Bridgewater Modern Grill! We’re delighted to hear that everything was delicious and that you especially enjoyed the mussels – they’re a favorite of ours too. We hope to welcome you back soon to try more of our menu and aim for a 5-star experience next time! Warm regards, Rik Acken General Manager
   

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10. T

    Tom

    Milwaukee

    7 reviews

    3.0

    7 reviews

    Dined on 14 December 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    We were greeted by the three employees at the entrance having a conversation that they started even though they saw us coming through the glass door. Maybe, a petty complaint, but i am greeted better at Walmart than that. Bad start. The waitress was very nice and attentive. The temperature was comfortable even though we were seated near a large window on a cold night. We each order a steak medium rare. They were both cooked closer to medium and my ribeye had more char than I would have liked. We did not send them back as that is not our style. The salad was fine and the smashed fingerlings were Ok also. My wife liked the house made dressing on the salad and the dip that came with the potatoes.
    

    Bridgewater Modern GrillResponded on 19 December 2024

    Dear Tom, Thank you for sharing your feedback about your recent visit to The Bridgewater Modern Grill. I sincerely apologize for the less-than-warm welcome you received at the entrance. First impressions are so important, and we will be addressing this with our team to ensure all guests feel valued from the moment they walk in. I’m glad to hear that your waitress provided attentive service and that your wife enjoyed the Garlic Aioli that accompanied the fingerlings. However, I regret that the steaks did not meet your expectations and that the ribeye was more charred than you would have liked. We hope you will give us another opportunity in the future to provide the exceptional experience we strive for with every guest. Warm regards, Rik Acken General Manager
    

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