Brasserie of Light

Review summary

1. A

   Ankit VIP

   London1 review

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 5

   Service was very delayed. We had to wait for 15-20 mins before the server came up and took our order for drinks.
   

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2. K

   Katrina

   Edinburgh3 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Very nice. Tables too close together for my liking snd felt a bit rushed.
   

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3. M

   Munchyface11

   London15 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   We usually love coming here and the vibe certainly hasn’t changed (ie it’s great). However, the service was less than adequate, which is unusual. 2 of our party ordered the teriyaki salmon for main, were asked how they’d like it cooked (unusual request) and when they both replied medium, they were advised they could only have it well done or rare! Another person specifically asked for his lamb to be pinky and was told this was okay. It arrived well done and after trying a bite, he asked the waitress to return it and bring what he had ordered. It was brought to him around 15 minutes later but nobody offered to reheat or bring new portions of chips and spinach, which was really poor, as he ended up eating them all stone cold with his warm lamb. We had to wait for over 10 minutes for our wine, and the service was less attentive than usual. The bill was astronomical.
   

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4. J

   Jacqui

   London1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   The food was very nice but sadly the service ruined the experience. The restaurant wasn’t full but the drinks took an age to come and we chased them up twice (prob 20 mins) . Even water for the table took ages and then they brought the wrong one! 3 meals were served then a good 5 minutes later mine arrived minus the chips. I waited for 5 mins aa assumed they would be on the way … but no. So, I asked for my fries, having half eaten my food and they brought normal not sweet potato, which I had ordered. So there was a further wait …. At no point did anybody apologise and we were charged full price for the meal- would not go back.
   

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5. S

   Steve

   London5 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great setting and the food and service didn’t disappoint. Lovely menu and the staff were great with wine advice. Would recommend.
   

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6. OT

   OpenTable Diner

   New York City1 review

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   The service was really bad. Waitress was rude and clearly didn’t know what she was doing.
   

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7. C

   Charlotte

   London1 review

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   I would not be returning any time soon. Service was awful. We received our food before our drinks. Water took over 20 minutes from ordering. As the service was poor we were offered an alernative food, then the manager came and said they was no more of the alternative food. Then they charged us on the bill for a substitute, so the manager removed it. Food was okay. Not the best. Would not think this of a selfridges restaurant. You would be better off going to Pret opposite, much nicer.
   

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8. E

   Esther VIP

   London4 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Bar is very slow, and kitchen too fast. We had nearly finished our starters before our drinks turned up. Then they brought out our mains when we were still eating our starters. So then they had to send them back to the kitchen, but when they brought them back they were a bit cold. For context, we were in and out in under 90mins, so we were not being slow! It is pretty poor/unusual to be rushed in a nice restaurant.
   

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9. OT

   OpenTable Diner

   London11 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A fantastic meal with excellent service and delicious food, would thoroughly recommend it to anyone looking for somewhere nice to eat in Oxford Street.
   

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10. OT

    OpenTable Diner

    London1 review

    5.0

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Very special breakfast. I would definitely go again
    

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