Brasserie of Light

Review summary

1. H

   Heather

   London

   12 reviews

   vip
   5.0

   12 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful venue and food. Loved the resident DJ too!
   

   Brasserie of LightResponded today

   We are so pleased you enjoyed your visit to Brasserie of Light!
   

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2. A

   Abigail

   London

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 5

   service was not good . food was fine but plenty of superior experiences nearby. Captive audience due to shopping but should be better.
   

   Brasserie of LightResponded today

   Thank you for your feedback. We're sorry to hear that the service didn’t meet your expectations, and we appreciate your honesty. While we’re glad you enjoyed the food, we understand that there are many great options nearby, and we strive to provide an experience that stands out. We’ll be reviewing the service with our team to ensure we’re delivering the level of care and attention our guests deserve. We hope you'll consider giving us another chance in the future.
   

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3. C

   Catriona

   London

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Service was good, food was good but expensive. Noisy restaurant
   

   Brasserie of LightResponded today

   Thank you for your feedback. We’re glad to hear you were pleased with the service and food, though we understand your concerns about the pricing and noise. We’ll certainly take your comments into account as we continue to improve the overall experience for our guests. We hope to have the opportunity to welcome you back in the future!
   

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4. W

   Wendy

   London

   11 reviews

   vip
   5.0

   11 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had such a wonderful time. Breakfast was amazing and service was excellent. Thank you so much.
   

   Brasserie of LightResponded today

   Thank you for your lovely feedback! We're so thrilled to hear you had a wonderful time and enjoyed both the breakfast and service. It was a pleasure to have you, and we hope to welcome you back again soon!
   

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5. F

   Fola

   Essex

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Lively energetic atmosphere, great service, mocktails were good. Highly rated.
   

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6. C

   Carlos

   Miami

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food and cocktails were great and the place has an amazing ambience. I’ve been there before but it was the first time for my friend and he loved it.
   

   Brasserie of LightResponded 1 day ago

   We are so pleased you enjoyed your visit to Brasserie of Light!
   

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7. RO

   RosalindO

   London

   5 reviews

   3.0

   5 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 4

   Beautiful place with excellent staff. Sadly the food wasn’t as good as I expected. My chicken Milanese was over cooked, hard and slightly burnt. I felt the smoked salmon, albeit good, thin and not too salty was very overpriced for 2 slices. Even though we didn’t have pudding looking at others who did they looked delicious. The table are very close together with little room to move. The Loos were pretty and clean. However I was disappointed.
   

   Brasserie of LightResponded 1 day ago

   Thank you for your feedback. We’re glad you enjoyed the venue and the staff, but we're sorry to hear the food didn’t meet your expectations. We’ll address the issues with the chicken Milanese and review the smoked salmon portion to ensure better value. We also appreciate your comments on the table spacing and will consider guest comfort moving forward. We hope you’ll give us another chance to deliver a more satisfying experience next time.
   

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8. A

   Anne

   Surrey

   11 reviews

   3.0

   11 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   On arrival at the Brasserie we were told the cloakroom was too full for our coats! This immediately annoyed me as it was a really cold day and we were both wearing long, bulky coats and scarves. Inevitably, trying to squeeze between tables to access the banquette seat, my companion's coat swept a glass off the table. Once that was cleared up she had to scrunch her coat up beside her in the minimal space available and I had to hang mine on the back of my chair where it swept the floor nicely. People came and went and I didn't see anyone else struggling with their coats. One older lady and one young woman not to be bothered with, perhaps? Food was very good. Service otherwise very good. I've noticed before that the maitre 'd is primed to approach and ask if they can bring you the bill even when you have champagne still in your glass. If that's the way they want to do it maybe they could work on getting your starters cleared and your main course on the table a bit quicker...For £100 per head on average if you have champagne or cocktails, starter and main dish, I think they could be a bit more courteous.
   

   Brasserie of LightResponded 1 day ago

   Thank you for your detailed feedback. We’re truly sorry to hear about your experience with the cloakroom and the difficulty you faced managing your coats during your visit. We understand how frustrating this must have been, especially on a cold day, and we’ll be reviewing this to ensure guests are accommodated more comfortably in the future. We also appreciate your comments about the service. It’s great to hear that the food was to your liking, but we’ll be addressing the timing of course deliveries and the approach of the to make sure we’re being more attentive to guest needs. Your feedback is valuable, and we’ll be using it to improve the overall experience for everyone. We hope to welcome you back soon for a more seamless visit.
   

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9. G

   Graham

   Kent

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very noisy with tables tightly packed so not the best place for quiet conversation. This was at lunchtime. But the staff and the food are excellent.
   

   Brasserie of LightResponded today

   Thank you for sharing your thoughts. We're glad to hear you enjoyed the food and service, but we understand that the noise and table spacing impacted your experience. We’ll take your feedback into consideration as we look for ways to improve the overall atmosphere. We hope to welcome you back soon for a more comfortable experience!
   

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10. k

    kristin

    London

    19 reviews

    vip
    4.0

    19 reviews

    Dined 4 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Love the brasserie of light. It’s always a festive spot to visit at any time of year. The food was lovely, the service fabulous and I would have given 5 stars for everything, but my champagne glass definitely lacked champagne in it. Too small a pour in my opinion which means get the bottle next time!
    

    Brasserie of LightResponded today

    Thank you for your wonderful feedback! We’re so glad to hear you love Brasserie of Light and enjoyed the food and service. We’re sorry the champagne pour wasn’t up to your expectations – we’ll certainly take that on board. We look forward to welcoming you back soon!
    

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