Brasao Brazilian Steakhouse- Plano

Review summary

1. OT

   OpenTable Diner

   VIP

   Dallas

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We hosted our company holiday dinner here. Everyone was super impressed with the level of service, and the food was exquisite. We enjoy taking people here for the first time, they are always blown away with the attention from the staff, and the delicious meal. We have been here several times, and the food and service are consistently amazing.
   

   Brasao Brazilian Steakhouse- PlanoResponded 1 day ago

   Thank you for the wonderful review! We're thrilled to hear that your company holiday dinner was such a success and that your guests were impressed. We appreciate your continued support and look forward to welcoming you back for more great meals and service!
   

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2. J

   Jeremy

   San Antonio

   7 reviews

   5.0

   7 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Test my Google review. Simply.. Stellar and IncrediblebFood...
   

   Brasao Brazilian Steakhouse- PlanoResponded 1 day ago

   Thank you for your review, Jeremy! We're thrilled to hear you had such a stellar experience with us. We truly appreciate your feedback and look forward to welcoming you back for another incredible meal!
   

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3. A

   Andrea

   New Orleans

   2 reviews

   3.0

   2 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Took 15 minutes for waitress to come by and take our order for a bottle of wine.  Hot sides were delivered to the table when we just started eating our salads. It was 20 minutes before we wanted hot stuff and by then the sides were cold.  Meat delivery was prompt and professional and was hot, perfectly seasoned and not over salted. 
   

   Brasao Brazilian Steakhouse- PlanoResponded 1 day ago

   Thank you for sharing your feedback, Andrea. We’re glad you enjoyed the meats and appreciated the seasoning. We sincerely apologize for the delays in service and the timing of the hot sides. We will address this with our team to ensure smoother service in the future. We hope to have the opportunity to serve you again and provide a better experience.
   

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4. M

   Mimi

   VIP

   Los Angeles

   34 reviews

   5.0

   34 reviews

   Dined on 24 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good family restaurant and we received good service. I do wish we got more selection since ribeye only came once and no ribs, but the wait staff was doing a great job.
   

   Brasao Brazilian Steakhouse- PlanoResponded 7 days ago

   We’re glad to hear you enjoyed the service and ambiance, Mimi! We appreciate your feedback about the ribeye and ribs, and we’ll make sure to address that with our team. Thank you for sharing, and we look forward to welcoming you back for another great visit!
   

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5. A

   Adam

   Atlanta Metro

   1 review

   3.0

   1 review

   Dined on 21 December 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   The food was good, but not a great value for what you are paying for. The salad bar was underwhelming.
   

   Brasao Brazilian Steakhouse- PlanoResponded on 21 December 2024

   Hi Adam, we’re sorry to hear that your experience didn’t meet your expectations. We appreciate your feedback and will work on improving the salad bar and overall value. We hope you’ll give us another chance to provide you with a better experience in the future.
   

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6. D

   Danielle

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great as always the food is good and the experience is amazing
   

   Brasao Brazilian Steakhouse- PlanoResponded on 24 December 2024

   We’re so glad to hear that your experience was amazing as always, Danielle! Thanks for the great feedback on the food and service. We can’t wait to welcome you back for another fantastic visit!
   

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7. L

   Lakshan

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 19 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service with frequent visits to our table of great quality and tasting meats. Descent salad bar too.
   

   Brasao Brazilian Steakhouse- PlanoResponded on 20 December 2024

   We’re so glad to hear you enjoyed the service and food, Lakshan! Thanks for the great feedback about the meats and salad bar. We hope to welcome you back for another fantastic experience soon!
   

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8. J

   Jim

   Dallas

   14 reviews

   2.0

   14 reviews

   Dined on 15 December 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   Food was good - not great, but good. The pineapple was the best part of the meal - and very good! Service - two waiters that were so rude, so pushy, so obnoxious it ruined the entire dinner. Didn’t bother to complain when I saw how the “floor manager” acted as well, as his behavior wasn’t too different from what I observed. Will never return
   

   Brasao Brazilian Steakhouse- PlanoResponded on 17 December 2024

   Dear Jim, we’re truly sorry to hear about your experience. We appreciate your feedback, and we’ll address the issues with the service immediately. We strive for excellence, and this definitely doesn’t reflect the Brasão experience. We hope you’ll reconsider and give us another chance to serve you better.
   

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9. J

   Josh

   Dallas

   14 reviews

   2.0

   14 reviews

   Dined on 15 December 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   My wife and I went for my birthday as I tend to love a good Brazilian steakhouse. This was our first and only visit to Brasao. The food was very salty and there was nothing particularly special about it. The restaurant seemed a bit worn and run down. The server was friendly and attentive for the most part. We were not offered sauces for our meat which I noticed others had when we left. I have had better food in better places. I will Not return and wouldn’t recommend.
   

   Brasao Brazilian Steakhouse- PlanoResponded 5 days ago

   Hello Josh, we’re truly sorry to hear that your experience didn’t meet expectations, especially for such a special occasion. We apologize for the food being too salty and for not offering sauces for your meats. This is not the experience we aim to provide, and we will work on addressing these issues with our team. We appreciate your feedback and hope you’ll consider giving us another chance in the future. Thank you for sharing your thoughts with us.
   

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10. D

    Daniel

    San Antonio

    1 review

    5.0

    1 review

    Dined on 13 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    As usual, salad bar was one of the best I’ve had and the selection of proteins did not disappoint. All was delivered and served to my liking. The service was excellent with attention to detail…my drinking glass was never empty and I always had a fresh plate and sides at a moments notice.
    

    Brasao Brazilian Steakhouse- PlanoResponded on 14 December 2024

    Hi Daniel! Thanks for the amazing review! We’re so glad you enjoyed the salad bar and the proteins, and it’s great to hear the service was on point. We always aim to keep everything fresh and deliver the best experience for our guests. Hope to see you again soon!
    

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