Boucherie - Union Square

Review summary

1. K

   Krish

   San Francisco

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   At the outset Alex helped with revising my open table invite multiple times as I had travel challenges. The whole team was phenomenal hosting us. We will be back.
   

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2. S

   Susan

   New York City

   21 reviews

   vip
   2.0

   21 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 5

   Service was inattentivez. 2 mushroom and cheese omelettes were served undercooked. Sent them back to cook them. Omelettes that were served the second time did not have cheese or mushrooms. When mentioned to the server, she replied, I’ll the tell the chef to “do better”. There was no offer to correct this. Big disappointment for a restaurant that I have often dined at.
   

   Boucherie - Union SquareResponded 2 days ago

   Hello Susan, Thank you for taking the time to share your feedback with us. We are sorry to hear you had an unpleasant experience. With the intention of creating a better experience for our guests, please kindly contact us at guestexperience@thegroup.nyc with your contact information as well as your review as a reference, and we will reach out to you. We look forward to speaking to you soon. Sincerely, Eva Guest Relations Team
   

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3. M

   Michael

   New York City

   20 reviews

   vip
   5.0

   20 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Excellent service, extremely accommodating, really good onion soup, steak tartar needed more salt, lobster bisque a winner. 👍
   

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4. L

   Lily

   San Francisco

   5 reviews

   vip
   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was excellent. The ambiance and the service and the food was amazing. Best onion soup!
   

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5. V

   Vicki

   New York City

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Food was not good at all, especially for the exorbitant prices. Steak was tough. Table given to us was up against a wall. When we asked to move they said the restaurant was booked for the night for larger parties which it wasn’t. It was empty when we walked in. Service also not so great. Won’t be going back unfortunately!
   

   Boucherie - Union SquareResponded 6 days ago

   Hello Vicki, Thank you for taking the time to share your feedback with us. We are sorry to hear you had an unpleasant experience. With the intention of creating a better experience for our guests, please kindly contact us at guestexperience@thegroup.nyc with your contact information as well as your review as a reference, and we will reach out to you. We look forward to speaking to you soon. Sincerely, Eva Guest Relations Team
   

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6. A

   Ayanna

   Austin

   7 reviews

   5.0

   7 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a wonderful experience at La Boucherie! Diego offered incredible service and made sure my birthday was perfect. The food was amazing and the restaurant offered a wonderful cocktail and wine selection! Will definitely be returning!
   

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7. X

   Xavier

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Dommage que le serveur qui nous remplissait les verres d’eau en renversait à chaque fois sur la table ce qui fait qu’elle était toute mouillée
   

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8. L

   Louise

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dined here for brunch with friends and found both the food and service to be very good. The Salade Niçoise with Ahi tuna was delicious!
   

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9. OT

   OpenTable Diner

   New York City

   1 review

   vip
   3.0

   1 review

   Dined on 16 November 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   Service was a mess last night. Took 35 minutes for the restaurant to tell me they didn’t have the bottle of wine we ordered, then they finally took our order and tried to bring our entrees before the soup had even arrived.
   

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10. L

    Leah

    New York City

    5 reviews

    vip
    5.0

    5 reviews

    Dined on 14 November 2024

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 5

    The food was amazing!!!!! We were in a rush heading to a browse show. We gave ourselves an hour and 15 mins. We have finished a bottle of wine among 3 people and our food still didn’t arrive. I asked if we could just have it packed as to go but then it arrived as we needed to leave. I then asked our waitress if she could bring boxes so we could package up the sides and go. She has no urgency and kept telling us we should have told her we had to leave earlier even though we did. We also paid for the meal when the appetizers came and placed our full order at the beginning explaining we were in a rush. The food and ambiance was amazing but the courtesy of our waitress was not the best experience.
    

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