bosk at Shangri-La Toronto

Review summary

1. S

   Sylvia

   Toronto

   4 reviews

   4.0

   4 reviews

   Dined on 11 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   In addition to the expected good food, the wait staff was very professional. We were tight in schedule for the ballet after dinner, the wait staff was able to expedite the serving of our dishes so we were able to leave on time.
   

   Is this helpful?

   Report
2. B

   Bianca

   VIP

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on 3 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a 5 star experience here. I take many clients and they always love it, I will continue to return.
   

   bosk at Shangri-La TorontoResponded on 14 December 2024

   Dear Bianca, Thank you for taking the time to share your amazing feedback of bosk! It is always a pleasure having you as our guest, and we truly appreciate your loyalty. We strive to provide the 5-star service we are known for to each of our guests, thus, we truly appreciate your praises. We look forward to welcoming you back again soon. Sincerely, Director of Restaurants & Bar
   

   Is this helpful?

   Report
3. S

   Steven

   Toronto

   14 reviews

   5.0

   14 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Another great pre-theatre dinner. Quiet and comfortable. Excellent food.
   

   bosk at Shangri-La TorontoResponded on 17 November 2024

   Dear Steven, Thank you for taking the time to leave your amazing feedback! We are thrilled that you enjoyed your recent dinner with us at bosk. We strive to create dishes rooted from nature, and curate each of our guests' experiences thus, we are pleased to hear your kind words. It would be a pleasure to host you again, and we look forward to hopefully welcoming you back in the near future. Kind regards, Director of Restaurants & Bar
   

   Is this helpful?

   Report
4. c

   catherine

   Toronto

   70 reviews

   5.0

   70 reviews

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional as always. Lovely breakfast and great service
   

   bosk at Shangri-La TorontoResponded on 6 November 2024

   Dear Catherine, Thank you for sharing your amazing feedback! We appreciate your continued support, and are pleased to hear that you enjoyed your recent breakfast with us at bosk. It was a pleasure having you and your family as our guests, and we hope to welcome you all back very soon! Sincerely, Director of Restaurants & Bar
   

   Is this helpful?

   Report
5. P

   Phuoc

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We were there for the pre-theatre menu and the food and service from AJ were outstanding.
   

   bosk at Shangri-La TorontoResponded on 6 November 2024

   Dear Phuoc, Thank you for taking the time to share feedback regarding your recent visit to bosk. We are overjoyed to hear that you enjoyed an amazing dining experience with us! Your kind words are very much appreciated and we shall be sharing your praises of AJ's outstanding service with him. It was truly our pleasure to host you for such a special occasion, and welcome you back to join us for more memorable dinners in the near future! Kind regards, Director of Restaurants & Bar
   

   Is this helpful?

   Report
6. S

   Sue

   Toronto

   2 reviews

   4.0

   2 reviews

   Dined on 17 October 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The ambience was very cozy, and fun with the musician in the other room in the lounge- food was very good but if you charging the prices that you are, perhaps get more servers and have bigger portions of the food served with the pre theater menu - great restaurant overall-much potential.
   

   bosk at Shangri-La TorontoResponded on 23 October 2024

   Dear Sue, Thank you for sharing about your recent visit to bosk. We are pleased to hear that you enjoyed the ambience and live music, creating an overall memorable dinner experience. Your insights regarding where our menu requires attention have been share amongst our team; rest assured that we are working on improvements with our culinary team. These observations are crucial for us to improve our services, thus, we thank you for sharing your helpful feedback. It would be a pleasure to host you and your guests, and hope that this will not deter you from choosing bosk, in the future. Kind regards, Director of Restaurants & Bar
   

   Is this helpful?

   Report
7. M

   MICHAEL

   Toronto

   1 review

   5.0

   1 review

   Dined on 5 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Anniversary celebration was awesome. Food was excellent, service excellent. Staff was genuine with their good wishes.
   

   bosk at Shangri-La TorontoResponded on 9 October 2024

   Dear Michael, Thank you for your outstanding feedback of our restaurant bosk! Your comments are truly appreciated as our teams work hard to provide excellent services and unique experiences for our guests. We are thrilled that your anniversary celebration with us is a memorable one, and we welcome you back for more in the future! It was our pleasure to have you as our guests, and we look forward to hosting you again very soon. Warm regards, Director of Restaurants & Bar
   

   Is this helpful?

   Report
8. J

   Jane

   New York City

   2 reviews

   1.0

   2 reviews

   Dined on 4 October 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 4

   Servers were fine; piano music soothing; food terrible. Frito Misto hard, cold and inedible. Lemon desert tasteless. Asparagus uninspired. Wine overpriced.
   

   bosk at Shangri-La TorontoResponded on 9 October 2024

   Dear Ms. Jane, Thank you for taking the time to share your feedback on your recent dinner at bosk. We work hard to curate a soothing atmosphere and provide the 5-star service and thus, we pride ourselves in our services. It is disheartening to hear however, that you did not enjoy your dining experience with us, and that our menu did not meet your expectations. Please be rest assured that we have shared your comments with our culinary team to identify where we require improvements. We truly hope that this visit does not deter you from joining us again in the future. Sincerely, Director of Restaurants & Bar
   

   Is this helpful?

   Report
9. E

   Esther

   VIP

   Toronto

   16 reviews

   4.0

   16 reviews

   Dined on 30 September 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Lovely breakfast - I really enjoyed your version of a hash brown with my Shangri-la specialty omelette! The lattes were excellent, and my guest enjoyed her avocado toast!!
   

   bosk at Shangri-La TorontoResponded on 2 October 2024

   Dear Esther, Thank you for taking the time to share your feedback regarding your recent visit to bosk. We value your comments and are thrilled to hear you enjoyed a lovely breakfast with us! Our teams work hard to provide unqiue and curated experiences for each of our guests, thus, they will be very pleased to hear your kind words. It was our pleasure hosting you, and we look forward to welcoming you back again, hopefully soon! Warm regards, Director of Restaurants & Bar
   

   Is this helpful?

   Report
10. J

    Jessica

    VIP

    Toronto

    4 reviews

    5.0

    4 reviews

    Dined on 28 September 2024

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 5

    A wonderful overall experience. Great service, food and atmosphere. Will definitely be back.
    

    bosk at Shangri-La TorontoResponded on 7 October 2024

    Dear Jessica, Thank you for your wonderful review, we are overjoyed to know that you enjoyed your recent brunch at bosk! We strive to curate a memorable atmosphere and provide great service to our guests, thus, your comments and kind words are greatly appreciated. It was a pleasure hosting you, and we look forward to seeing you again in the near future. Kind regards, Director of Restaurants & Bar
    

    Is this helpful?

    Report