Borracha - Green Valley Ranch

Review summary

1. C

   CHRIS

   Las Vegas

   5 reviews

   2.0

   5 reviews

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Seated promptly waited 5 minutes for service. Given a bowl of broken chips too small to dip in salsa. Salsa was way too chunky and tasted canned. Ordered steak burrito plain with cheese rice and beans got wet ranchero sauce that made tortilla greasy and fall apart. Beans were room temperature and consistency of purée. Rice was bland with no taste. Wife got birria tacos that were micro in size and absolutely no love on plating. Waiter was completely absent and manager walked around in circles looking busy but doing absolutely nothing. Flavors and service were sadly disappointing music level way too loud prices way too high so to say the least we will not be returning.
   

   Borracha - Green Valley RanchResponded today

   Terribly disappointing to hear that your experience was less than stellar. We strive to provide the best food, service and value possible and apologize for the experience you had. We will be reaching out to further investigate what we can do to make this right.
   

   Is this helpful?

   Report
2. R

   Robert

   Las Vegas

   9 reviews

   vip
   3.0

   9 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Service was good as usual. The noise level from the house music made having a conversation, and even the interaction with the service staff difficult.
   

   Borracha - Green Valley RanchResponded today

   Hello Robert, so happy to hear you enjoyed the service at Borracha. We will work on keeping the music at a more appropriate level. Thank you!
   

   Is this helpful?

   Report
3. H

   Harris

   Las Vegas

   89 reviews

   vip
   3.0

   89 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food here is exceptional and I’m a repeat guest. My issue with last night was the failure on multiple staff that allowed my food to show up at my table with tomatoes of which I’m extremely allergic to. Not only y does the guest Chit contain extensive notes, but I also informed the waiter as well. The person picking up my food was either not informed or they couldn’t read. When I first came here long ago, I had a similar issue but the GM at the time Omar worked through the breakdown. Now he isn’t here and I’m going through the same thing. The manager once informed about it last night didn’t seem concerned over the issue. You’re going to kill your guests if you can’t follow food safety requirements.
   

   Borracha - Green Valley RanchResponded today

   Hello Harris, We are so sorry to hear about the inconvenience. We strive to provide the best food, service and value possible and apologize for the experience you had. We’d love to have you back and give us another shot.
   

   1 person found this helpful

   Report
4. Y

   Yvonne

   Las Vegas

   16 reviews

   vip
   5.0

   16 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The service was great and the food was excellent as well as the drinks.
   

   Borracha - Green Valley RanchResponded 2 days ago

   Happy to hear you had a great time with us. Hope to see you soon!
   

   Is this helpful?

   Report
5. OT

   OpenTable Diner

   Las Vegas

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Every visit to Borracha has been great. The staff are fast and friendly. Management doesn’t push you out the door to turn over tables .The food beats expectations every time.
   

   Borracha - Green Valley RanchResponded 7 days ago

   Happy to hear you had a great time with us. Hope to see you soon!
   

   Is this helpful?

   Report
6. E

   Emily

   Las Vegas

   7 reviews

   5.0

   7 reviews

   Dined on 13 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came for the all you can eat tacos and tequila and it was phenomenal for the price! They kept them coming and the quality was great. I’m usually weary of these things because i feel the food and drinks are subpar but everything was excellent! We will be back.
   

   • 
   • 

   Borracha - Green Valley RanchResponded on 14 November 2024

   Our staff shares our passion for providing exceptional dining and service experiences and we appreciate you taking the time to notice and share it with us. Thank you.
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   Las Vegas

   7 reviews

   5.0

   7 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience great service and good food seated right on time and will be going back just was missing the trash can nachos didn’t have those on the menu like Laughlin but everything else was wonderful
   

   • 
   • 
   • 
   • 
   • 
   • 
   • 
   • 

   Borracha - Green Valley RanchResponded on 10 November 2024

   Yay! Happy to hear you enjoyed your visit at Borracha. We appreciate the five star review and feedback.
   

   Is this helpful?

   Report
8. R

   Robert

   Las Vegas

   44 reviews

   vip
   5.0

   44 reviews

   Dined on 8 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a frist night stop when I'm in town. The swordfish veracruz is delicious along with anything else on the menu. I'm a huge fan of the '57 Cadillac margaritas too! Chips, salsa and guac are the best in Vegas. Friendly staff=perfect meal every time.
   

   Borracha - Green Valley RanchResponded on 8 November 2024

   Great to hear Robert! Thank you for taking the time to give some feedback. We are looking forward to your next visit when you're in town :)
   

   Is this helpful?

   Report
9. M

   Megan

   Las Vegas

   1 review

   5.0

   1 review

   Dined on 6 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The night was great we did the Taco and Tequila Tuesday with a ceviche appetizer. Our server was attentive and very nice looking forward to going back to try other items.
   

   Borracha - Green Valley RanchResponded on 14 November 2024

   Our staff shares our passion for providing exceptional dining and service experiences and we appreciate you taking the time to notice and share it with us. Thank you.
   

   Is this helpful?

   Report
10. W

    William

    Sacramento

    1 review

    4.0

    1 review

    Dined on 6 November 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    The service was amazing. We sat at the bar, and the bartenders were very accommodating. The tacos were ok. They came hot and tasty.
    

    Borracha - Green Valley RanchResponded on 14 November 2024

    Our staff shares our passion for providing exceptional dining and service experiences and we appreciate you taking the time to notice and share it with us. Thank you.
    

    Is this helpful?

    Report