Boom + Batten

Boom + Batten reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. Y

   Yaro

   Vancouver1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ambience there is great as usually. Food quality and variety became wider. They have a lot of staff to be attended and serve promptly
   

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2. P

   Peter

   Vancouver10 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Location, service, food and drink were great. Good Happy Hour Menu!
   

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3. N

   Nataliia

   Vancouver1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience, delicious food, relaxed atmosphere! This is amazing place for dinner!
   

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4. R

   Roz VIP

   San Francisco37 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food & service. The venison was perfectly cooked!
   

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5. G

   Greg

   Calgary12 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was good. Service excellent. Menu needs some new additions to provide more variety. French fries are always excellent as is the presentation.
   

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6. E

   Eileen

   Vancouver2 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Service was slow to get going therefore not sufficient time to enjoy the delicious food before we had to leave. If you have the space and no pressure for tables, why not let your paying guests stay a bit longer for another drink, maybe even a little dessert.
   

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7. R

   Rachel VIP

   Vancouver7 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food and ambience was excellent. Server was absent minded and bored. Other than that it was a good experience and we would definitely return!
   

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8. P

   Peter

   Seattle2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and ambience. Love it. Will be back often.
   

   Boom + BattenResponded 6 days ago

   Hello Peter. thank you for your outstanding review. We are thrilled that you enjoyed both the food and the ambiance while dining with us. Creating a welcoming and memorable dining experience is always our goal, and knowing that you plan to return often truly means a lot to us. Thank you for taking the time to share your experience with us. We look forward to serving you another excellent meal soon!
   

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9. d

   david

   Vancouver6 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   The food in general was pretty average. The Crispy duck was not crispy, and the portion was two small strips of breast without flavor. The pork belly had too much salt and our daughter left most of it. The 6oz tenderloin that my wife enjoyed was very good, but should be at $50 I think a better time to eat here would be during the day. There was no need for a disc-jockey and loud music, A better choice would be a live pianist, not competing with the noise level. .
   

   Boom + BattenResponded 6 days ago

   Hello David, thank you for your candid review. We aim to provide outstanding culinary experiences and a comfortable environment for our guests and we sincerely apologize for falling short of these standards. Your comments about the crispy duck and pork belly will be shared with our culinary team as we work to improve. We understand the importance of providing a relaxing environment for our guests to enjoy their meals, and we appreciate your suggestion on how we can do better. Thank you for taking the time to share your feedback with us, your input is incredibly valuable. We hope to have the chance to welcome you back for a better experience in the future!
   

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10. A

    Arlene

    Atlantic Canada4 reviews

    3.0

    Dined 7 days ago

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 4

    We have often been to this restaurant for lunch and throughly enjoyed it but our dinner experience was not as great. I'd asked for a window table as it was my husband's 77th birthday and as I had a cast on my leg I felt the chairs would be more comfortable than the bench seating. We arrived on time and were told there was a reservation after us in 2 hours and we would need to be finished by then. We were then escorted to a table with bench seating. Our meals were also not that great - my husband had the duck and he said it must have been a wild one as it was tough, my granddaughters bowl had an abundance of sauce. I had the mussels and they arrived with only the mussels and one piece of bread. Nothing to soak up the sauce. Rice would have been nice or a notice that the mussels only came by themselves with no vegetables. I asked for another slice of bread to soak up the sauce and was given two pieces for which I was charged $2. Come on now. We won't be going back for dinner - so disappointed.
    

    Boom + BattenResponded 6 days ago

    Hello Arlene, thank you for your candid review. We sincerely apologize that your husband's birthday dinner didn’t reflect the high standards you’ve come to expect from us. To accommodate all reservations and ensure top-tier service, we have set dining times, which are noted on our OpenTable booking page. However, we are always happy to extend dining times when possible, and we encourage guests to let us know if they need more time. We'll work with our team to improve communication around this policy to ensure our guests feel relaxed and valued. Your feedback is incredibly valuable to us and we appreciate you providing us with the opportunity to improve. We’d love the opportunity to make this right, please reach out to us at the email below. We hope to welcome you back in the future.
    

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