Bocconcino Soho

Review summary

1. M

   Marie

   London2 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was very nice. Quite quiet when we were there.
   

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2. C

   Cenk

   Phoenix1 review

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   The waiters were inexperienced and not very professional.
   

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3. A

   Anon

   London13 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Don’t bother- save your money and go elsewhere! Went to the Soho branch for a birthday celebration to have the Sunday Italian buffet and was treated very rudely by the manager, who basically accused me of lying! I had called in advance (using the number for Boccocino on the website) to check about gluten free options for my friend and was told as it was a buffet, that my friend could order from the a la carte for main as they don’t do gluten free pizza or pasta so went ahead with the booking however; when we mentioned it on arrival, the manager told that I couldn’t possibly have been told that as all of his reception staff are trained well and know that’s not the case so wouldn’t have told me that. He then waited for me to scroll my call history and find the number I called to even verify that I’d actually called them and then went on to tell me that it was a generic Boccocino number not their branch number even though that’s the only one available- no apology, no effort at making amends, basically tough luck- not a great start to the celebration meal! We decided to stay anyway and persevere but honestly, we really should have just left and spent our money in one of the hundred of other places in Soho as the service here was patchy at best (they brought said gluten free friend a roast with a Yorkshire pudding and gravy after she told the waiter specifically that she would have the roast (as that as the only thing she could eat) but without the Yorkshire or gravy that have gluten. The food was very mediocre- they definitely don’t taste as they cook as the pasta was so oversalted (we ordered it twice in case we got unlucky the first time, but both were the same) that no decent chef could taste it and think otherwise. Such a disappointment- will not be going back!! I suggest you learn from my lesson and don’t either. It’s a real shame as the decor is lovely but it’s a real case of style over substance here.
   

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4. J

   Joanna

   London1 review

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food were great. However the time for the buffet is limited to 90 min which isn’t long enough for a nice brunch
   

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5. S

   Sara

   London1 review

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   I had a friends' dinner last night. Our table was booked for 2 hours. The restaurant itself is nice, but the music was extremely loud—we had to shout to hear each other, which made conversation difficult and unpleasant. As for the food, it was far from authentic Italian. We ordered calamari and fried zucchini, but both tasted off, like the oil used for frying was burnt. The parmigiana lacked salt, and the pizza was the worst I've ever had. The service was equally disappointing. A manager kept coming to our table repeatedly, pressuring us to order. Towards the end, he rushed us to leave even though we were still eating our mains, without even asking if we wanted desserts. He later offered us limoncello when he noticed we were irritated, but at that point, it felt like an afterthought. If the restaurant knows people are irritated, perhaps they should manage the seating differently rather than pushing guests to leave and constantly reminding them of the time limit. Overall, it was a very bad experience. We didn’t enjoy ourselves—the dining culture should be relaxing, not stressful, and unfortunately, that’s exactly how we felt. I wouldn’t recommend it, maybe just for drinks, but even then, the loud music would be a dealbreaker.
   

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6. EK

   EmmaKO

   London13 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrating our engagement and had a bar table, it was wonderful. Attentive bartenders, speedy delivery of food and great ambience. 10/10 will definitely be returning
   

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7. OT

   OpenTable Diner

   London2 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Food was mediocre to be honest. I had a fillet steak that had little taste and was not overly soft like it should be, the tiramasu has very little flavour other than the chocolate dusting ontop. But the biggest complaint I'd have was the music - it was so loud! It started as reasonably ok background levels, but towards the end of our meal around 6.45pm it started to get very loud so you couldn't hear the person next to you. I know see other reviews that have said the same thing. It had a lot of promise, but I came away feeling pretty disappointed. Will not go back unfortunately
   

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8. OT

   OpenTable Diner

   London2 reviews

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 3

   Flashy, over the top and borderline rip-off for money. Good is okay, not worth the price.
   

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9. OT

   OpenTable Diner

   New York City3 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   Truffle pasta has absolutely no flavor. It isn’t seasoned at all.
   

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10. S

    Suneet

    London1 review

    2.0

    Dined 5 days ago

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 1

    Service was quite slow and due to the pre-theatre menu but noise levels were extremely loud
    

    Bocconcino SohoResponded 1 day ago

    Dear Suneet, We’re sorry to hear that your experience at our restaurant didn’t meet your expectations. We always strive to provide the best experience to our guests and we apologise that did not happen on this occasion. Thank you for your feedback, we’ll use it to further improve.
    

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