Bobby Van's Grill - 50th Street

Review summary

1. M

   Mark

   Greater Boston

   12 reviews

   vip
   3.0

   12 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   A bit noisy, waiter didn’t tell us about specials and forgot to give me my credit card back! Food was ok.
   

   Bobby Van's Grill - 50th StreetResponded 6 days ago

   Thank you, Mark, for your candid feedback about your recent visit to Bobby Van's. I sincerely apologize for the service lapses you experienced, particularly regarding the waiter not mentioning the specials and the oversight with your credit card. This does not reflect the attentive and professional service we strive to provide each guest. We appreciate your feedback on the food and ambiance and will use your comments to improve our guest experience. If you’d like to discuss this further, please don’t hesitate to reach out. We’d be more than happy to ensure your next visit is more in line with our high standards. Thank you for dining with us, Granville Christian Managing Partner, Bobby Van's (212) 957-5050
   

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2. M

   Michele

   Coastal Georgia

   2 reviews

   5.0

   2 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service. Took us to a quiet place away from the bustle long enough to breath and take it all in. Exceptional place.
   

   Bobby Van's Grill - 50th StreetResponded 5 days ago

   Thank you, Michele, for your kind review! We're delighted to hear you enjoyed the food and service, and that our team was able to provide a serene moment away from the bustle. Your praise inspires us to continue delivering exceptional experiences for all our guests. We look forward to welcoming you back for another charming visit! Warm regards, Granville Christian Managing Partner, Bobby Van's Grill 135 W 50th St, New York, NY 10020
   

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3. G

   Gregory

   New York City

   1 review

   5.0

   1 review

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff was very accommodating for a business lunch with 4 associates from Korea.
   

   Bobby Van's Grill - 50th StreetResponded 6 days ago

   Thank you, Gregory, for your kind review! We’re delighted to hear that your business lunch at Bobby Van's was a success and that our staff provided an accommodating experience for you and your associates from Korea. Creating a welcoming and attentive atmosphere for important gatherings is something we take great pride in. We appreciate you choosing us for your meeting and look forward to hosting you again soon! Warm regards, Granville Christian Managing Partner, Bobby Van's
   

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4. P

   Patricia

   Phoenix

   12 reviews

   5.0

   12 reviews

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great table at the window! Good French onion soup. Sliced steak sandwich should not have been on a roll since the steak slices were too large.
   

   Bobby Van's Grill - 50th StreetResponded 6 days ago

   Thank you, Loren, for your positive review! We're thrilled you enjoyed the French onion soup and the window-side seating during your visit to Bobby Van's. We appreciate your feedback on the sliced steak sandwich; your insight is invaluable as we continue to refine our menu offerings to enhance guest satisfaction. We look forward to welcoming you back soon for another enjoyable experience! Warm regards, Granville Christian Managing Partner, Bobby Van's
   

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5. H

   Howard

   New York City

   18 reviews

   vip
   4.0

   18 reviews

   Dined on 6 November 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Good and reliable food. Poorest bread basket ever for a steak restaurant
   

   Bobby Van's Grill - 50th StreetResponded on 11 November 2024

   Hi Howard, Thank you for sharing your thoughts with us. We’re glad you found our food to be good and reliable. However, I’m sorry to hear that the bread basket did not meet your expectations. We aim to ensure every detail, including our bread selection, complements the overall dining experience. Your feedback will be shared with our team as we continually strive to enhance every aspect of what we offer. We appreciate your visit and hope to welcome you back for an even better experience soon! Best regards, Granville Christian Managing Partner, Bobby Van's
   

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6. D

   Doug

   San Francisco

   4 reviews

   3.0

   4 reviews

   Dined on 4 November 2024

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 4

   the food was way overpriced and wasn’t even that good. The staff was pushy and didn’t even thank us after spending over $500 on our party. The steaks were mediocre and I had a Chicken Parm that was dry, overcooked and not very tasty. I won’t be going back again.
   

   Bobby Van's Grill - 50th StreetResponded on 6 November 2024

   Hi Doug, Thank you for sharing your feedback. I’m truly sorry to hear that your recent experience at Bobby Van's did not meet your expectations, especially with the quality of the food and the service provided. We strive to offer exceptional meals and service, and it’s disappointing to know we missed the mark during your visit. Your comments about the Chicken Parm, baked chicken, and asparagus, as well as the service, will be shared with our team to help us improve. If you would like to discuss this further, please feel free to reach out to me directly at 212-957-5050. I would appreciate the opportunity to make things right. Thank you again for your feedback, and I hope we can welcome you back for a better experience in the future. Best regards, Granville Christian General Manager
   

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7. A

   Alex

   Las Vegas

   7 reviews

   vip
   2.0

   7 reviews

   Dined on 29 October 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   Lousy filet. Full of gristle. Pretty clear they used the ends of the tenderloin to pass off as filets. For a restaurant that sells prime beef, completely unacceptable. Pennywise pound foolish.
   

   Bobby Van's Grill - 50th StreetResponded on 6 November 2024

   Hi Alex, Thank you for sharing your feedback. I’m very sorry to hear that the filet did not meet your expectations and that the quality was not up to our usual standards. At Bobby Van's, we pride ourselves on offering high-quality cuts, and it’s disappointing to learn that your experience fell short. Your comments will be shared with our kitchen team to ensure we maintain the excellence our guests expect. If you would like to discuss this further, please feel free to contact me directly at 212-957-5050. I’d appreciate the opportunity to make this right for you. Best regards, Granville Christian General Manager, Bobby Van's
   

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8. C

   Caitlin

   Pittsburgh

   7 reviews

   vip
   1.0

   7 reviews

   Dined on 19 October 2024

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 2

   The steak and salmon were the worst I think we have ever had. The sides were good, but I wondered why the restaurant was so available on a Saturday night and now I know. Was trying to show off a NY steakhouse to a visitor from France. I am literally mortified!
   

   Bobby Van's Grill - 50th StreetResponded on 20 October 2024

   Hi Caitlin, Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience with the steak and salmon was disappointing, especially when you were hoping to impress your guest. This is certainly not the standard we aim for at Bobby Van's, and I apologize for falling short. We appreciate your comments on the sides, and we’re eager to address the areas where we can improve. I’d love the opportunity to speak with you directly and make this right. Please feel free to call the restaurant at 212-957-5050 and ask for me, Granville Christian, the General Manager. I’d be happy to personally assist you. Best regards, Granville Christian General Manager, Bobby Van's
   

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9. J

   Jay

   New York City

   2 reviews

   4.0

   2 reviews

   Dined on 19 October 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very nice steak sandwich… delicious, comes with great French Fries.
   

   Bobby Van's Grill - 50th StreetResponded on 20 October 2024

   Hi Jay, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the steak sandwich and French fries. It's always great to know when we've hit the mark with both flavor and presentation. We hope to see you again soon for another delicious meal! Best regards, Bobby Van's Team
   

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10. J

    Jean

    Charlotte

    2 reviews

    3.0

    2 reviews

    Dined on 19 October 2024

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 5

    Service was excellent. Steaks overcooked, veggies undercooked. Desserts fine. Would not recommend.
    

    Bobby Van's Grill - 50th StreetResponded on 20 October 2024

    Hi Jean, Thank you for your feedback and for acknowledging our service team. We’re glad to hear the service met your expectations, but we’re truly sorry that the steaks and vegetables didn’t meet the same standard. We always strive for consistency across all aspects of the meal, and we regret missing the mark during your visit. I’d love the chance to make things right and ensure your next experience is much better. Please feel free to call the restaurant at 212-957-5050 and ask for me, Granville Christian, the General Manager. I’d be happy to discuss this further and personally assist you. Best regards, Granville Christian General Manager, Bobby Van's
    

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