Bluebird Chelsea Restaurant

Review summary

1. D

   Daniel

   Dorset

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the Jan menu and it was great value. Service was fantastic. Manager helped out as well
   

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2. S

   Silvestro

   London

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   Firstly we were kept waiting to be seated for over 20 minutes past our allocated slot. The communication was appalling and in the end, I had to resort to saying we would be leaving if we were not seated soon. The service was very slow (just not enough staff on) all the food was cold, my husband almost choked several times as his fish was full of bones in the end he gave up on it. And left it. My steak should have been medium when in fact it was raw in places and as tough as old boots with lots of gristle totally inedible . The side of greens were cold and almost raw. The chips were cold and soggy. Very disappointing at a £150 per head. We have had a few off meals at the blue bird, but this one was the worst. Will never go back.
   

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3. W

   Walter

   VIP

   London

   9 reviews

   4.0

   9 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Excellent family brunch - tasty food and the service was very good.
   

   Bluebird Chelsea RestaurantResponded 2 days ago

   Dear Walter, Your kind four star review is much appreciated along with your comments regarding the excellent brunch your family experienced. We are all so pleased that you enjoyed the food and service and we hope that you shall return and we shall strive to offer you a five star meal. With best regards, Rachel
   

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4. T

   Timothy

   VIP

   Atlantic City

   11 reviews

   4.0

   11 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was fantastic! Service was good. It threw us off that it turned into a nightclub vibe later in the evening, but nonetheless fun. Security outside was a little intimidating, even though we were clearly there with our family for dinner. It gave off a less than friendly welcome. Overall, it was a great place to eat though and we would return.
   

   Bluebird Chelsea RestaurantResponded 5 days ago

   Dear Timothy, We are grateful that you took the time to leave us a review. We apologise for any areas where we may have fallen short. Your feedback helps us to improve service for everyone. We do hope to see again. Best regards, Rachel
   

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5. R

   Robert

   VIP

   Tallahassee

   9 reviews

   5.0

   9 reviews

   Dined on 26 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I went with my daughter’s family for dinner on Boxing Day. There were seven us ranging in ages from grandparents to grandchildren. All of us ordered various dinners and each us raved about our meals. The service was outstanding and the family atmosphere was comfortable and inviting. A perfect family restaurant in Chelsea with reasonable prices.
   

   Bluebird Chelsea RestaurantResponded 5 days ago

   Dear Robert, Thank you so much for choosing us for you Boxing Day lunch and your kind words and awarding us a five star review. We are really happy to hear that you enjoyed your visit to us. We work hard to bring you the best experience possible and so it gives us the greatest pleasure to hear that we have achieved our goal. We look forward to your next visit. Best regards, Rachel
   

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6. I

   Ian

   London

   17 reviews

   5.0

   17 reviews

   Dined on 26 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely ambience great Boxing Day brunch - great service and overall very enjoyable
   

   Bluebird Chelsea RestaurantResponded 5 days ago

   Dear Ian, Thank you so much for your kind words and awarding us a five star review. We are really happy to hear that you enjoyed your visit to us. We work hard to bring you the best experience possible and so it gives us the greatest pleasure to hear that we have achieved our goal. We look forward to your next visit. Best regards, Rachel
   

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7. E

   Emily

   VIP

   Nashville

   6 reviews

   2.0

   6 reviews

   Dined on 25 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Went for Christmas dinner so may have just been a one off experience but everything was just okay. The staff clearly had some issues because we sat near the kitchen door and heard constant arguing and directions to staff. Food didn’t have a lot of flavor. Steamed veggies with no seasoning were the side they offered which was just sad.
   

   Bluebird Chelsea RestaurantResponded 2 days ago

   Dear Emily, Please accept my sincere apologies that we only offered you a two star experience on your recent visit to us on Christmas Day. I am so sorry that you could hear staff arguing which must have been very annoying for your party and your food comments have also been passed on to the chef regarding the lack of flavour and seasoning. Yours sincerely, Rachel
   

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8. O

   Omer

   VIP

   New York City

   1 review

   2.0

   1 review

   Dined on 25 December 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 1

   mediocre at best.  i have never been on a cruise ship, but i assume xmas lunch on one would be very similar.  pre-made, serving to masses
   

   Bluebird Chelsea RestaurantResponded 5 days ago

   Dear Omer, I am sorry that we only earned 2 stars from your recent visit and apologise that we did not offer you a five star experience. I hope that this does not deter you from returning to the restaurant when we shall try our best to elevate your low opinion of us. Best regards, Rachel
   

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9. P

   Paulo Henrique

   London

   1 review

   5.0

   1 review

   Dined on 24 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome experience. Excellent food and exquisite ambient. Highly recommend for all families...
   

   Bluebird Chelsea RestaurantResponded on 26 December 2024

   Dear Paulo, We remember your lovely family so thank you so much for choosing Bluebird for your Christmas family gathering. We are so pleased that your experience was awesome and that you have taken the time to not only recommend us, but also for awarding us a five star rating. Have a wonderful New Year, best regards, Rachel
   

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10. N

    Nicola

    New Orleans

    2 reviews

    5.0

    2 reviews

    Dined on 23 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Fantastic food and service - every meal was outstanding. Staff friendly and attentive. Pricey but you can see why. 14.5% service charge is a bit steep. Would recommend and go again.
    

    Bluebird Chelsea RestaurantResponded on 25 December 2024

    Dear Nicola, Thank you so much for taking the time to send your fabulous five star review which is much appreciated by all of us here. We are so pleased that you enjoyed all aspects of your visit and so hope that ensures that you shall be back to see us again soon. Have a very Merry Christmas and Happy New Year. Best regards, Rachel
    

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