Blue Crab Seafood House - Coast Victoria Hotel & Marina by APA

Review summary

1. K

   Kathleen

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food with superb service. Great view too
   

   Is this helpful?

   Report
2. B

   Brian

   Vancouver

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   After years of frequenting the Blue Crab, lounge and restaurant, it was disappointing to receive such slow service from a long-term employee who seemed to wish he was anywhere but there. The food as usual was superb but that’s only half the equation. Hospitality is also show business and attentive service is expected at a high end restaurant like the Blue Crab.
   

   Is this helpful?

   Report
3. B

   Brian

   Vancouver

   7 reviews

   3.0

   7 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Hotel restaurant with lovely view of outer harbour. Its been there a long time and needs an upgrade but still comfortable. Food was average, lots of seafood as name suggests. Better restaurants in Victoria.
   

   Blue Crab Seafood House - Coast Victoria Hotel & Marina by APAResponded 2 days ago

   Dear Brian, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the lovely view of the outer harbour during your visit. We appreciate your honesty regarding the need for an upgrade – your comments are valuable as we continuously strive to improve our offerings. While we’re pleased that you found our seafood selection to be abundant, we regret that the food did not meet your expectations. We are always looking for ways to enhance our menu and the overall dining experience for our guests. We appreciate your insights and hope you might consider visiting us again in the future. Your feedback is essential as we work to elevate our restaurant.
   

   Is this helpful?

   Report
4. M

   Mark

   VIP

   Chicago

   40 reviews

   4.0

   40 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   An excellent place in the harbour area, off the beaten path of downtown restaurants. The view is great summer or winter, the food is excellent, and the service is attentive without being overbearing. No complaints, and we’ll be back again.
   

   Is this helpful?

   Report
5. B

   Brian

   Calgary

   1 review

   4.0

   1 review

   Dined on 3 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good place. Friendly service. Great harbor view. Will return.
   

   Blue Crab Seafood House - Coast Victoria Hotel & Marina by APAResponded on 11 December 2024

   Hi Brian, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our friendly service and the beautiful harbour view. We can’t wait to welcome you back on your next visit!
   

   Is this helpful?

   Report
6. B

   Brenda

   Naples

   1 review

   5.0

   1 review

   Dined on 2 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The atmosphere was very enjoyable, the lights on the harbor beautiful. The service was very friendly and went out of their way to accommodate. The chowder was fabulous.
   

   Blue Crab Seafood House - Coast Victoria Hotel & Marina by APAResponded on 11 December 2024

   Dear Brenda, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed the atmosphere and the beautiful harbour lights. Our team strives to provide outstanding service, and we’re glad they made your experience special. We're also delighted to know you loved the chowder! We hope to welcome you back soon for another wonderful experience!
   

   Is this helpful?

   Report
7. R

   Rebecca

   Seattle

   1 review

   5.0

   1 review

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We come to Victoria annually to escape the American Thanksgiving chaos and always find ourselves at the Blue Crab for at least one of our meals. My birthday often falls during this time and the staff at the restaurant always makes it special. And this year, scallops were back on the menu!
   

   Blue Crab Seafood House - Coast Victoria Hotel & Marina by APAResponded on 30 November 2024

   Dear Rebecca, Thank you for your continued loyalty to The Blue Crab! We’re delighted to hear that you choose to celebrate your annual escape to Victoria with us, especially during your birthday. It’s wonderful to know that our staff helps make your special day memorable. We’re also thrilled that the scallops made a return to our menu and that you enjoyed them! We look forward to welcoming you back next year for more delicious meals and to celebrate another birthday in style.
   

   Is this helpful?

   Report
8. J

   Jiemei

   Vancouver

   1 review

   5.0

   1 review

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the seafood platter for two. Best seafood dinner we have ever had! We'll have it again!
   

   Blue Crab Seafood House - Coast Victoria Hotel & Marina by APAResponded on 28 November 2024

   Dear Jiemel, Thank you for your fantastic feedback! We’re thrilled to hear that you enjoyed the seafood platter for two and that it was the best seafood dinner you’ve ever had! It’s always our goal to provide memorable dining experiences, and we can’t wait to welcome you back to enjoy it again. Thank you for choosing us, and we look forward to your next visit!
   

   Is this helpful?

   Report
9. E

   Ellen and Ervin

   Vancouver

   1 review

   4.0

   1 review

   Dined on 18 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely setting, very good food, a bit pricey. Staff very nice and helpful.
   

   Blue Crab Seafood House - Coast Victoria Hotel & Marina by APAResponded on 28 November 2024

   Dear Ellen and Ervin, Thank you for taking the time to share your thoughts with us! We’re glad to hear that you enjoyed the lovely setting and the quality of the food. We appreciate your feedback regarding the pricing, as we strive to provide value along with a great dining experience. It’s also wonderful to know that our staff made a positive impression on you with their helpfulness. We hope to welcome you back soon for another enjoyable meal!
   

   Is this helpful?

   Report
10. P

    Peter

    Vancouver

    1 review

    5.0

    1 review

    Dined on 17 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great dining experience, food and staff were wonderful
    

    Blue Crab Seafood House - Coast Victoria Hotel & Marina by APAResponded on 22 November 2024

    Thank you for sharing your feedback! We're thrilled to hear you enjoyed the setting, food, and the helpfulness of our staff. We understand pricing is an important consideration, and we strive to match the quality of our ingredients and service with fair value. We appreciate your visit and hope to see you again soon!
    

    Is this helpful?

    Report