Blue Aster

Review summary

1. C

   Constance

   Houston

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a wonderful experience. The teas are exquisite and the food is a gastronomical delight! Also the ambiance while listening to the piano.. it was soothing for the soul. Can’t wait to return with people I love to share the experience.
   

   • 
   • 
   • 

   Is this helpful?

   Report
2. C

   Carol

   Nashville

   6 reviews

   4.0

   6 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Took a friend for her birthday. Food was plentiful and very good, particularly the scones and savories. The Grinch was there and the Christmas decor was nice. The service was friendly and professional ( thanks Mariam!). But it for $100+ per person, it needed to be more special. Surprised that they didn’t offer refills of tea or Prosecco. We ordered another glass of Prosecco..it cost +$16 per person. Make sure you read your detailed receipt , as a 20% tip has been added even before the tax is computed. Glad I went, it was great but needed to be over the top if they want to charge over the top prices. There weren’t many kids there but at those prices, that isn’t surprising.
   

   Is this helpful?

   Report
3. K

   Kelly

   Nashville

   27 reviews

   5.0

   27 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional food and service. Pricy for meal and valet add on
   

   Blue AsterResponded 3 days ago

   Dear Kelly, Thank you for sharing your thoughts about your experience at Blue Aster! We're thrilled to hear you enjoyed the exceptional food and service, as well as the ambiance. We understand that dining with us is a special occasion, and we aim to provide a memorable experience that justifies the cost. Your feedback about the pricing and valet add-on is appreciated and will be shared with our team for consideration. We hope to have the pleasure of welcoming you back soon for another delightful meal! If there’s anything we can do to enhance your experience next time, please don’t hesitate to let us know. Warm regards, Nik Baxter, General Manager Blue Aster Team
   

   Is this helpful?

   Report
4. C

   Caroline

   Chicago

   2 reviews

   vip
   5.0

   2 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Took my daughters to their grinchmas tea and it was great….much needed in Nashville! My daughters are 11 and 9 and they had hot chocolate and kid friendly food for them. Hope a Christmas tea is a yearly tradition here!
   

   Blue AsterResponded on 2 December 2024

   Dear Caroline, Thank you for choosing Blue Aster for your Grinchmas Tea! We’re so glad to hear that you and your daughters had a wonderful time. Creating a festive and family-friendly experience is important to us, and we’re thrilled the hot chocolate and kid-friendly menu made the tea enjoyable for everyone. We hope this will be the start of a cherished holiday tradition for your family here in Nashville. We can’t wait to welcome you back next year! 🎄💚 Happy Holidays! Blue Aster Team
   

   Is this helpful?

   Report
5. J

   Joshua

   Phoenix

   1 review

   5.0

   1 review

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress Mariam was excellent! She took great care of us and made sure we were comfortable
   

   Is this helpful?

   Report
6. M

   Michele

   Richmond

   1 review

   5.0

   1 review

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience was delightful, the food was delicious and our server Bronlym was absolutely exceptional. She went above and bring to make sure our evening was very special!
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   Nashville

   5 reviews

   2.0

   5 reviews

   Dined on 24 November 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 5

   Our expectations were high. The food descriptions really make you think you’re about to be served something special. The prices too… Very nice corporate vibe. Very comfortable. You’re gonna spend over 100 for 2 adults and a child to have breakfast. Our food had the sisco warmed over vibe. The croissant bun on my egg sandwich felt frozen and reheated. The flavors were nice and If the food had been served hot and felt more fresh, we wouldn’t give such a bad review. The meal was comped because we complained. But that’s because no one checked on us after we had tasted the food. 20 minutes went by without a checkin. Could not accommodate a single americano with 12 ounces of water. Only one small size for the coffee cups. So we ordered a single black coffee for myself and that was $14 for the carafe. She ordered tea and we ordered an apple juice for our son. The drinks ($27) plus the tip ($20) - I gave him the tip on the non comped price- plus $10 dollar valet and 5 dollar tip made our spend a total of $62 - that’s about the value of the meal but we didn’t even pay for the meal.
   

   Blue AsterResponded on 25 November 2024

   Dear Guest, Thank you for taking the time to share your recent experience with us at Blue Aster. We’re truly sorry to hear that your visit did not meet your expectations. Your feedback is invaluable and helps us identify areas where we can improve. We take pride in offering high-quality, fresh ingredients and exceptional service, so it’s disappointing to learn that the food and attentiveness you experienced fell short. Please accept our sincerest apologies for the delays in service and for any perception that the food was not freshly prepared. We’ll be reviewing your comments with our culinary and service teams to ensure these issues are addressed. Warm regards, Blue Aster Team
   

   1 person found this helpful

   Report
8. B

   Bonnie

   Nashville

   7 reviews

   vip
   4.0

   7 reviews

   Dined on 21 November 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 2

   The food was exceptional!!!! The lighting is too bright, and there was hardly anyone else in the restaurant so it was pretty dull, BUT I’ll be back simply because the food was so good!
   

   Blue AsterResponded on 25 November 2024

   Dear Bonnie, Thank you for your feedback and kind words about our food! We’re thrilled to hear you found it exceptional and that you’re planning to return—that truly means the world to us. We also appreciate your thoughts on the ambiance. Creating a warm and inviting atmosphere is important to us, and we’ll take your comments about the lighting into consideration as we continuously work to enhance our guests’ dining experience. We can’t wait to welcome you back and hope your next visit will be even more enjoyable. Please don’t hesitate to share any other suggestions or feedback with us—we’re always listening. Warm regards, Blue Aster Team
   

   Is this helpful?

   Report
9. T

   Tara

   Nashville

   1 review

   1.0

   1 review

   Dined on 16 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Themed lunch was very lame- didn’t hold up to the way it was described. Food was poor and not accommodating to dietary restrictions- when we asked for clarification, the staff was rude and dismissive. I have reached out to the manager as this meal was absolutely not worth the $500 we spent. It was atrocious.
   

   Blue AsterResponded on 17 November 2024

   Dear Tara, Thank you for bringing your recent experience to our attention and thank you so much for taking the time for a phone call. We sincerely apologize for the shortcomings you encountered during your visit. The service you described falls far below our standards, and we are sorry to hear that you were not attended to as you should have been. We will address this with our team, to ensure that this does not happen again. Thank you again for your feedback. We hope you’ll consider giving us another chance to provide you with the dining experience you deserve. Please feel free to reach out directly so we may host a more festive lunch for you and yours! Best regards, Julia Dixon Food & Beverage Manager
   

   1 person found this helpful

   Report
10. OT

    OpenTable Diner

    Nashville

    2 reviews

    5.0

    2 reviews

    Dined on 2 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was really good and my waitress was sweet
    

    • 
    • 

    Blue AsterResponded on 3 November 2024

    Dear Anonymous, thank you so much for the 5-star review! We are thrilled you enjoyed your experience at Blue Aster and delighted we could meet all of your expectations. We very much hope to see you again soon. Best, Nik Baxter General Manager Blue Aster
    

    Is this helpful?

    Report