Blanco Cocina + Cantina - Oak Brook

Review summary

1. T

   Tiffany

   Chicago

   11 reviews

   4.0

   11 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   our server took our chips even though we hadn't finished them, and we hoped he would bring more, but he never returned haha, so we ended up eating our last few bites of ceviche without the chips. Overall, the experience was good, and I plan to visit again to try different items on the menu.
   

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2. A

   Ann

   VIP

   Chicago

   11 reviews

   4.0

   11 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very delicious. I was seated quickly. The server came quickly as did our food.
   

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3. C

   Courtney

   Las Vegas

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely delicious and fresh. Amazing appetizers but the fajitas finished the deal!
   

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4. EB

   EllenB

   Chicago

   3 reviews

   3.0

   3 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   food as ok, nothing special, average. chairs super uncomfortable- cold metal, like a patio chair, staff inattentive, didn’t offer or suggest dessert- we had to ask (didn’t order anything because nothing was appealing, took 20 min to get our check after we had to ask for it
   

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5. D

   Don

   Chicago

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent. The appetizers we ate were delicious, the drinks were tasty and the service was superb.
   

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6. D

   Dominique

   Chicago

   1 review

   5.0

   1 review

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great way to celebrate my engagement with my girls!!
   

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7. L

   Linda

   VIP

   Chicago

   9 reviews

   5.0

   9 reviews

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the hostess stand to our server Cesar and seeing the manager on duty walk the floor and oversee the front and back of operations it was such an incredible experience like I was back in the city! Great personal service and a sever who was a true professional and just “knew” what the guest needed. Thank YOU! To the manager who was not fazed by my spirited children THANK you for making me feel welcome and not judged. The food was very tasty and well prepared. If I was going to get back into hospitality, I’d apply here. Such an upstanding establishment and well trained. Thanks times 3. :)
   

   Blanco Cocina + Cantina - Oak BrookResponded on 10 December 2024

   Hi Linda! Thank you so much for taking the time to leave us this review! I remember you and your family! You all were lovely. Your little one brought a smile to my face! Come back and visit us soon!
   

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8. I

   Irma

   Chicago

   1 review

   2.0

   1 review

   Dined on 27 November 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Not a lot of costumers and the time to bring the drinks and food was too much As usual the drinks good the enchilada de camarón barely a shrimp flavor.
   

   Blanco Cocina + Cantina - Oak BrookResponded on 3 December 2024

   Hi Irma, Thank you for taking the time to leave us your feedback. We clearly missed the mark here. We strive for the best and missed. You feedback allowed me to go back and coach the team. For that I'm very grateful. I'd love to be able to make this up to you and show my appreciation. Please let me know a good email address to send an e-gift card to you. Have a lovely day.
   

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9. K

   Kristen

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on 25 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The drink selection was surprising and each one tasted amazing. Appetizers came out quickly and the food quality was some of the best Mexican style food.
   

   Blanco Cocina + Cantina - Oak BrookResponded on 3 December 2024

   Hi Kristen! Thank you so much for taking the time to leave us this awesome review! Have a great day!
   

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10. D

    Diane

    VIP

    Chicago

    8 reviews

    3.0

    8 reviews

    Dined on 19 November 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    One member of our party was seated before the rest of the party arrived but was never greeted by the server. Our server was MEH. Our guacamole was browning and didn’t seem fresh. We were seated at a bar table and the noise from the bar refrigeration was so loud. We have enjoyed Blanco Cocina many times before so we hope last night was just an off night. Unfortunately, there were too many things that just made the experience lackluster, that could have easily been controlled.
    

    Blanco Cocina + Cantina - Oak BrookResponded on 22 November 2024

    Hi Diane, Thank you for taking the time to leave us your feedback. I'm so sorry your guest wasn't greeted right away. That is far below our standards. However, your feedback has given me the opportunity to coach the team on this. For that I'm very grateful. In the future you can always let us know if something isn't to your liking, whether it be the seating, service or food. The management team and I are always happy to help in the moment so you can enjoy your experience from top to bottom. The refrigeration issue is actually our frozen marg machine. We are working on that. I promise. In the meantime I've marked on your reservation to seat you further away from that so it's not such an annoyance. Please come visit us again soon so we can turn this experience around! Have a great day!
    

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