BJ's Restaurant & Brewhouse - Youngstown

Review summary

1. J

   Jim

   Cleveland1 review

   1.0

   Dined on 25 January 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Very bad experience. Hard time paying our tab at bar to go to our table then we went to order at 7pm and they are already out of chicken parm then they tell us they are out of sirloin upgrade to ribeye. 45 minutes we don’t have food. They try to charge for ribeye
   

   BJ's Restaurant & Brewhouse - YoungstownResponded on 28 January 2025

   Hi Jim. We are so sorry to hear about your experience with your food. We wouldn't like that either! We will address this with our team. On your next visit, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant, on the spot!
   

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2. C

   Carri

   Cleveland1 review

   3.0

   Dined on 18 January 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Our reservations were for 6:00. We weren't seated until 6:45. They were out of sirloin, out of pork chops, out of baked potatoes. It was kind of disappointing.
   

   BJ's Restaurant & Brewhouse - YoungstownResponded on 21 January 2025

   Carri, we appreciate your feedback and are sorry for the delays you experienced. We strive to provide a great dining experience and will review your concerns with our team to improve. Thank you for sharing your thoughts with us.
   

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3. T

   Teresa

   Pittsburgh3 reviews

   3.0

   Dined on 30 November 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Food was just okay… stick with the bar food here it’s NOT a seafood or steak place.
   

   BJ's Restaurant & Brewhouse - YoungstownResponded on 2 December 2024

   Sorry to hear you were disappointed with your meal, Teresa. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
   

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4. D

   Debra

   Naples4 reviews

   3.0

   Dined on 16 November 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Very disappointed that they were already out of their Saturday special at 6:00pm. Good was subpar especially for the price. Have dined here quite frequently and it seems like food prices have really increased and flavor has gone down. The service was excellent.
   

   BJ's Restaurant & Brewhouse - YoungstownResponded on 18 November 2024

   Sorry to hear you were disappointed with your meal, Debra. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
   

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5. C

   Carla

   Cleveland7 reviews

   5.0

   Dined on 4 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The Mediterranean Chicken Bowl was delicious and the service was excellent.
   

   BJ's Restaurant & Brewhouse - YoungstownResponded on 5 November 2024

   Carla, we’re thrilled to hear you enjoyed the Mediterranean Chicken Bowl and received excellent service! Your feedback makes our team’s hard work worthwhile. We can’t wait to welcome you back for more delicious dishes!
   

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6. K

   Kelli

   Cleveland1 review

   3.0

   Dined on 19 October 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Made a reservation, table was not ready and we waited for 30 minutes past the reservation time to be sat. They were busy, but the reason we made a reservation was to not have to wait the same amount of time as we would have without one. Food was warm, at best. The server was great though and checked on us often even though they were busy.
   

   BJ's Restaurant & Brewhouse - YoungstownResponded on 21 October 2024

   Kelli, thank you for your feedback. We’re sorry to hear about the wait and food temperature. We strive to improve our service and appreciate your understanding of the busy atmosphere. It's great to know your server took good care of you. We hope to provide a better experience next time!
   

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7. K

   Kim

   Cleveland2 reviews

   5.0

   Dined on 12 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and a large menu. Recommend Mediterranean Chicken Tacos or the Strawberry Fields Salad… yum!
   

   BJ's Restaurant & Brewhouse - YoungstownResponded on 15 October 2024

   Thanks for the fantastic review, Kim! We're thrilled to hear you enjoyed our Mediterranean Chicken Tacos and Strawberry Fields Salad. Our team loves creating delicious dishes for our guests. We can’t wait to see what you try next!
   

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8. J

   Jennifer

   Washington DC2 reviews

   3.0

   Dined on 28 September 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Very long wait time for our food. We were almost late for where we had to be, and we had an hour and half between when we sat down and when we had to be there. The second place was not far. I am glad we made reservations, so at least we were seated right away.
   

   BJ's Restaurant & Brewhouse - YoungstownResponded on 3 October 2024

   Jennifer, we appreciate your feedback and apologize for the long wait time. We're glad you enjoyed your reservation experience, but we understand how frustrating delays can be. Your comments help us improve, and we hope to provide a better experience on your next visit. Thank you for sharing!
   

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9. OT

   OpenTable Diner

   Cleveland1 review

   5.0

   Dined on 21 July 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious. Staff was wonderful. Not a complaint from anybody.
   

   BJ's Restaurant & Brewhouse - YoungstownResponded on 23 July 2024

   Thank you for this kind review. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!
   

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10. OT

    OpenTable Diner

    Cleveland1 review

    5.0

    Dined on 20 July 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fantastic waitress Hannah was suburb Food was excellent will definitely come back
    

    BJ's Restaurant & Brewhouse - YoungstownResponded on 22 July 2024

    Thank you for this kind review. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!
    

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