BJ's Restaurant & Brewhouse - West Covina

Review summary

1. S

   Stephanie

   Orange County

   4 reviews

   4.0

   4 reviews

   Dined on 3 December 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Our server was amazing, good took a little long definitely recommend bringing an appetizer and a drink so you’re not waiting too long to eat something. Food was average nothing crazy should be a bit cheaper due to the quality of the food
   

   BJ's Restaurant & Brewhouse - West CovinaResponded on 4 December 2024

   Stephanie, thank you for your feedback! We're glad to hear our server made a positive impact. We appreciate your suggestions about the food timing and pricing, which we’ll definitely consider. Your insights help us improve, and we hope to provide an even better experience next time!
   

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2. B

   Brant

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined on 28 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place never disappoints. The food, service and ambience is always on point. Just make sure to use Open Table to make reservations on the weekends or you’ll have a one hour wait to be seated.
   

   BJ's Restaurant & Brewhouse - West CovinaResponded on 29 October 2024

   Thanks for the fantastic review, Brant! We're thrilled to hear you enjoy our food, service, and ambience. Great tip on using Open Table for weekend reservations—it's definitely the way to go. We look forward to welcoming you back soon!
   

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3. Y

   Yvonne

   Los Angeles

   1 review

   1.0

   1 review

   Dined on 20 October 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   This was supposed to be a special event for me and my family Instead it took sometime before we received our food. It was cold and the meats appeared as if they were sitting for awhile. No taste very disappointing. I spent money on food that was disgusting differently not appealing
   

   BJ's Restaurant & Brewhouse - West CovinaResponded on 5 November 2024

   Hi Yvonne. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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4. L

   Len

   Palm Springs

   3 reviews

   5.0

   3 reviews

   Dined on 30 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Worth the waiting. Definitely will go back. I just wish the cooks understood what extra well done on a pizza meant. Our pizza was barely warm, but everything else was excellent.
   

   BJ's Restaurant & Brewhouse - West CovinaResponded on 1 October 2024

   Thanks for your awesome feedback, Len! We're thrilled you enjoyed your experience overall. We’ll make sure to communicate your pizza preference to our kitchen team. We look forward to welcoming you back soon for another great meal!
   

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5. F

   Fabian

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on 22 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jordan was really good. Thank you for the great service!
   

   BJ's Restaurant & Brewhouse - West CovinaResponded on 23 September 2024

   Fabian, we're thrilled to hear you had a great experience with Jordan! Our team takes pride in delivering top-notch service, and your feedback means a lot to us. Thanks for sharing your thoughts!
   

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6. C

   Carl

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined on 19 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server, Clarise was amazing! She was very nice, accomodating, and always smiling - she made our night very enjoyable. Thank you, Clarise!
   

   BJ's Restaurant & Brewhouse - West CovinaResponded on 20 September 2024

   Thanks for your wonderful feedback, Carl! We're thrilled to hear that Clarise made your experience so enjoyable. Our team works hard to create memorable moments, and it’s great to know her efforts shone through. We look forward to welcoming you back soon!
   

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7. OT

   OpenTable Diner

   Los Angeles

   1 review

   4.0

   1 review

   Dined on 12 July 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   This place was really good. The food is great. The desserts are always the best and I’m glad that I came here to celebrate my best friend’s birthday.
   

   BJ's Restaurant & Brewhouse - West CovinaResponded on 14 July 2024

   Thank you for your review. We're glad you enjoyed your food and we look forward to serving you again!
   

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8. OT

   OpenTable Diner

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on 29 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service greeted with a smile by the host’s Makaila very friendly service was waiter was very attentive and food was delish as always !!
   

   BJ's Restaurant & Brewhouse - West CovinaResponded on 30 June 2024

   Thank you for this kind review,. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!
   

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9. KS

   KimberlyS

   VIP

   Los Angeles

   6 reviews

   3.0

   6 reviews

   Dined on 27 June 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   There were several items that we tried to order on a Wednesday night that the restaurant was completely out of/stock. First we tried to order prime rib that was gone so then we chose a ribeye. We waited close to 20 minutes for the waitress to come back and say no the rib eye is out of stock too. So we ordered ribs, and during all of that a waiter comes by and drops a ribeye off at our table. The ribeye was very dry and overcooked. Overall Bjs has always been good I just think tonight may have just been a bad night. I would go back just tonight was no good. Our waitress was very nice she did a good job, it wasn’t her fault at all.
   

   BJ's Restaurant & Brewhouse - West CovinaResponded on 30 June 2024

   Sorry to hear you were disappointed with your meal, Kimberly. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
   

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10. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on 16 June 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The Server was great. She was professional and attended to us well
    

    BJ's Restaurant & Brewhouse - West CovinaResponded on 18 June 2024

    Thank you so much for sharing your recent experience. We are so happy you had a great time and enjoyed our service. We can't wait to see you again!
    

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