BJ's Restaurant & Brewhouse - Outlets at Orange

Review summary

1. M

   Monica

   Orange County

   5 reviews

   5.0

   5 reviews

   Dined on 20 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was wonderful We all enjoyed the food and if course the company Our server was thoughtful and patient We loved that our bill had been individually separated for us without asking
   

   BJ's Restaurant & Brewhouse - Outlets at OrangeResponded 6 days ago

   Monica, we're thrilled to hear you had a wonderful experience! It's great that you enjoyed the food and appreciated the attentive service. We always strive to make dining as seamless as possible for our guests. Thank you for your kind words!
   

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2. E

   Esperanza

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 17 February 2025

   1. Overall 5
   2. Food 4
   3. Service 3
   4. Ambience 4

   Overall great experience we got seated right away
   

   BJ's Restaurant & Brewhouse - Outlets at OrangeResponded on 18 February 2025

   We're thrilled to hear you had such a positive experience and that you were seated promptly. We strive to provide excellent service and look forward to welcoming you back soon!
   

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3. E

   Edrey

   Orange County

   4 reviews

   5.0

   4 reviews

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food and amazing service. Will come back for more!
   

   BJ's Restaurant & Brewhouse - Outlets at OrangeResponded on 20 February 2025

   Thanks, Edrey! We're thrilled to hear you enjoyed the food and service. We can't wait to welcome you back for more delicious experiences!
   

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4. B

   Brian

   Orange County

   3 reviews

   5.0

   3 reviews

   Dined on 16 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was very good and me and my family had an amazing job and our server was really friendly and very attentive which we really appreciate constantly checking up on us making sure everything was good will be coming back here for sure!
   

   BJ's Restaurant & Brewhouse - Outlets at OrangeResponded on 17 January 2025

   Brian, we’re thrilled to hear that you and your family enjoyed the food and had a great experience with our attentive server! Your kind words mean a lot to us. We can't wait to welcome you back for another amazing visit!
   

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5. K

   Kathy

   Orange County

   6 reviews

   3.0

   6 reviews

   Dined on 29 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   We have been to BJ'S several times before but not this location. Some of our food was cold, broccoli, sweet potato fries. Our server forgot a few things like a beer and the wrong dressing and had to wait a long time to get them. Not very happy when we paid $122.00. We would not recommend this location. 🙁
   

   BJ's Restaurant & Brewhouse - Outlets at OrangeResponded on 30 December 2024

   Hi Kathy. Thank you for your feedback. We are sorry about your meal and hope you can give us another try. Next time, if there is anything that can be improved, please let our managers know so we can make it right while you are still dining with us. Thanks again.
   

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6. K

   Kristen

   Orange County

   1 review

   1.0

   1 review

   Dined on 27 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The food came out cold, service was slow had to ask for my 2nd refill multiple times. Food items were missing.
   

   BJ's Restaurant & Brewhouse - Outlets at OrangeResponded on 30 December 2024

   We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

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7. B

   Benjamin

   VIP

   Las Vegas

   8 reviews

   4.0

   8 reviews

   Dined on 27 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very good experience here while visiting family and on vacation. Our server was very friendly and welcoming. Loved the convenience of using OpenTable, as this made everything so much smoother. The pizza was delicious!
   

   BJ's Restaurant & Brewhouse - Outlets at OrangeResponded on 31 December 2024

   Thanks for the great feedback, Benjamin! We're thrilled to hear you enjoyed your experience and found our service friendly and convenient. It's fantastic that you loved the pizza too! We hope to welcome you back on your next visit.
   

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8. CK

   CrystalK

   Orange County

   3 reviews

   4.0

   3 reviews

   Dined on 20 December 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food is always good. Got our food with no silverware. They dropped off the food and just walked away. Had to get up to ask for silverware. Getting a soda took forever since it came from the bar and the waitress had to wait. I go to this location often and have never had to wait for service like this time.
   

   BJ's Restaurant & Brewhouse - Outlets at OrangeResponded on 21 December 2024

   Thanks for sharing your experience, Crystal. We're glad you enjoy our food, but we apologize for the service issues you faced. Your feedback is important, and we'll address this with the team to ensure a smoother experience next time. We appreciate your continued support!
   

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9. A

   Angelica

   Orange County

   3 reviews

   2.0

   3 reviews

   Dined on 9 December 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Forgot to bring drinks when asked. Took forever to get our food and to come take cash as payment.
   

   BJ's Restaurant & Brewhouse - Outlets at OrangeResponded on 11 December 2024

   Thank you for bringing this to our attention, Angelica. We are terribly sorry for our service during your visit. Our staff should be much more attentive, and we will address this with them. We hope you will give us another chance and if anything about your experience can be improved, don't hesitate to bring it to the attention of one of our managers.
   

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10. E

    Emma

    Phoenix

    1 review

    5.0

    1 review

    Dined on 30 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was easy to make a reservation. We were immediately seated and our waitress was great and attentive. The food came quickly and was great!
    

    BJ's Restaurant & Brewhouse - Outlets at OrangeResponded on 3 December 2024

    Emma, we're thrilled to hear you had such a fantastic experience! Our team works hard to ensure everything runs smoothly, from reservations to service. Thanks for sharing your positive feedback—it truly means a lot to us! We can't wait to welcome you back soon.
    

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