BJ's Restaurant & Brewhouse - North Olmsted

Review summary

1. B

   Barb

   Cleveland

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Always a solid experience. Service was great, the host with the menu twirling skills was an added bonus. I have dietary restrictions, and our server was knowledgeable and my food came out correctly.
   

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2. J

   Jennifer

   Cleveland

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and super friendly team of waiters and waitresses.
   

   BJ's Restaurant & Brewhouse - North OlmstedResponded today

   Thank you, Jennifer! We're thrilled to hear you enjoyed our food and had a fantastic experience with our team. Your kind words motivate us to keep delivering great service. We look forward to welcoming you back soon!
   

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3. S

   Seth

   Cleveland

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 2
   3. Service 5
   4. Ambience 5

   Waitress was excellent! But the food looked kind of gross especially my order initially until I said something. The pricing of the food is starting to get pricey based on the quality/quantity of the food and the style of the restaurant.
   

   BJ's Restaurant & Brewhouse - North OlmstedResponded today

   Thanks for your feedback, Seth! We're thrilled to hear you had a great experience with our waitress. We appreciate your comments on the food presentation and pricing; we're always looking to improve. Your input helps us elevate our service and offerings. Hope to see you again soon!
   

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4. K

   Karen

   Cleveland

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was great. The only thing disappointing was the dinner salad. Very small and lifeless. Definitely needs attention.
   

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5. S

   Scott

   VIP

   Detroit

   15 reviews

   3.0

   15 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Only concern with our meal was that the server brought our dinner and within 5 min asked if we wanted desert when we had barely started to eat. When we responded no he brought the check immediately which we felt was rude and rushed to leave the restaurant.
   

   BJ's Restaurant & Brewhouse - North OlmstedResponded 3 days ago

   Thanks for your feedback, Scott. We strive for a great dining experience, and we’re sorry to hear you felt rushed. Your comments help us improve our service, and we’ll ensure our team is more attentive to pacing in the future. We hope to see you again soon!
   

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6. B

   Barbara

   Cleveland

   1 review

   5.0

   1 review

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious, beer was flat and they immediately gave us a new one. Gabby was great
   

   BJ's Restaurant & Brewhouse - North OlmstedResponded on 3 February 2025

   Thanks for the wonderful feedback, Barbara! We're thrilled you enjoyed the food and that Gabby took such great care of you. We appreciate your understanding about the beer and are always here to ensure you have a fantastic experience. Hope to see you again soon!
   

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7. G

   Gregory

   Atlanta

   3 reviews

   5.0

   3 reviews

   Dined on 28 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the time we arrived until the time we left, the experience was very pleasant. Very gracious hosts and waitress. Meal was good.
   

   BJ's Restaurant & Brewhouse - North OlmstedResponded on 31 January 2025

   Gregory, thank you for your wonderful feedback! We're thrilled to hear that you had such a pleasant experience with us. Our team works hard to ensure great service and quality meals, and it’s rewarding to know it showed. We look forward to welcoming you back soon!
   

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8. M

   Michael

   Toronto

   9 reviews

   4.0

   9 reviews

   Dined on 26 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good experience. We were at the end of what seemed like a pretty packed day so food wasn’t quite as good as usual. But timely and good service
   

   BJ's Restaurant & Brewhouse - North OlmstedResponded on 28 January 2025

   Michael, thank you for your feedback! We're glad you had a good experience, even during a busy time. We strive for consistent quality and appreciate your understanding. Your insights help us improve, and we hope to serve you even better next time!
   

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9. P

   Pamela

   Cleveland

   1 review

   5.0

   1 review

   Dined on 31 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We started off with Mozzarella Sticks, Onion Rings, California Club Flatbread and the Boneless Root beer wings. That was very good and very filling so we brought some home. Then the main course. I had the Classic Cheeseburger and Fries, my sister had the BJ's Smokehouse Burger and Fries and my husband and brother in law both had the Classic Prime Rib Dip with fries. Again we only ate half of the meal but it was delicious and done to perfection But, we had to save room for desert. So we decided on the Cinnamon Roll Pizookie with a scoop of vanilla ice cream. It was amazing and again filling, so we all took half of it home for the next day. The waitress was amazing and was there every time we needed her. She was friendly, knowledgeable, and very sweet.
   

   BJ's Restaurant & Brewhouse - North OlmstedResponded on 3 January 2025

   Thanks for sharing your experience, Pamela! We're thrilled to hear you enjoyed the Mozzarella Sticks, burgers, and especially the Pizookie. Our team works hard to provide great service, and it’s wonderful to know your waitress made a positive impact. We hope to see you again soon!
   

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10. R

    Rich

    Cleveland

    40 reviews

    5.0

    40 reviews

    Dined on 25 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    The food is always great and the service was wonderful. One of our favorite places to go for dinner and a few beers.
    

    BJ's Restaurant & Brewhouse - North OlmstedResponded on 26 December 2024

    Thanks for the fantastic review, Rich! We're thrilled to hear you enjoy our food and service. It’s always great to be one of your go-to dinner spots. We can’t wait to welcome you back for more delicious meals and drinks!
    

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