BJ's Restaurant & Brewhouse - Huntington Beach - Beach Blvd

Review summary

1. K

   Kathy

   VIP

   Las Vegas

   65 reviews

   1.0

   65 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Such a disappointment to bring our Party there. Service was just awful. Started with a male server who brought water and said he was going on break. He introduced us to Heather, who would be our Server. Problems were: 1. Food took a very long time to arrive, Pizzas were lukewarm- did they sit too long? 2. Salad ordered with dressing on the side came with no dressing on the side. Had to track down Heather to get the dressing. 3. Ordered Pizookies and it took 25 minutes for them to arrive, we paid our bill and they still had not arrived. 4. Dinner was over 2 hours long due to the issues. We were at Table 304 and the Code on our bill is 0178. Very bad experience, I think Heather was trying but the kitchen was lagging. She did keep telling us, your order will be out soon. Soon took too long.
   

   BJ's Restaurant & Brewhouse - Huntington Beach - Beach BlvdResponded 1 day ago

   We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurant s.com and provide the name your review was posted under and that it is about our Kathy restaurant. Allow us a few days to get back to you. Thank you.
   

   Is this helpful?

2. L

   Lori

   Orange County

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Checked in, seated right away. Good service and food
   

   BJ's Restaurant & Brewhouse - Huntington Beach - Beach BlvdResponded 4 days ago

   Thanks, Lori! We're thrilled you had a great experience with our service and food. Your feedback means a lot to us, and we can’t wait to welcome you back for another visit!
   

   Is this helpful?

3. MH

   MargaretH

   Orange County

   8 reviews

   4.0

   8 reviews

   Dined on 20 February 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Party of 8 . Ee all had something off the lunch special menu. Good variety. Cheese burger and pizza was good as was the fried chicken. I had the chicken parmesan and it was the perfect size for lunch but was way too over cooked. Spaghetti was good. Service by Alex was excellent. He did a great job!!!
   

   BJ's Restaurant & Brewhouse - Huntington Beach - Beach BlvdResponded on 21 February 2025

   Thanks for your feedback, Margaret! We're glad you enjoyed the variety and that Alex provided excellent service. We're sorry to hear about the chicken parmesan and appreciate you bringing it to our attention. We'll work on improving that dish for your next visit!
   

   Is this helpful?

4. K

   Kathleen

   VIP

   Orange County

   108 reviews

   5.0

   108 reviews

   Dined on 18 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the BEST, thin crust pizzas, tonight! They had "cracker-thin" crusts, baked to PERFECTION, along w/extra cheese and they were delicious! Our Server, Heather was very attentive and seemed to be doing things so quickly that we barely had to ask. GREAT dinner - and my husband LOVED the dark craft beers and I LOVED the Root Beer that is made there! Can't wait to return!
   

   BJ's Restaurant & Brewhouse - Huntington Beach - Beach BlvdResponded on 19 February 2025

   Kathleen, we’re thrilled to hear you enjoyed our thin crust pizzas and attentive service from Heather! It’s fantastic that both you and your husband found drinks to love as well. We can’t wait to welcome you back for another great dinner experience!
   

   Is this helpful?

5. K

   Kathleen

   VIP

   Orange County

   108 reviews

   5.0

   108 reviews

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was our best visit yet, to BJ's! We can see a NOTICEABLE improvement in the food and the service at this BJ's and we are now telling friends to go visit! The Pizza's were terrific! My husband's French Dip has become his FAVE and the Avocado Rolls were outstanding! We also had a GREAT Server - Alex C.- who made the evening date even more special. Will ask for him again, if he is available! Although he had many tables, he was an AMAZING professional as he made sure that EVERY table was taken care of and was happy. We are looking forward to going back again, soon!
   

   BJ's Restaurant & Brewhouse - Huntington Beach - Beach BlvdResponded on 5 February 2025

   Kathleen, thank you for your fantastic review! We're thrilled to hear you enjoyed your visit and noticed improvements in both food and service. Alex will be delighted to hear your kind words. We can't wait to welcome you back for another great experience!
   

   Is this helpful?

6. K

   Kathleen

   VIP

   Orange County

   108 reviews

   5.0

   108 reviews

   Dined on 28 January 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Tonight, the food at BJ's was GREAT! (There have been times recently, that their deep dish pizzas only had skimpy toppings and stale-tasteless crust, but not tonight.) We ordered SEVERAL different pizzas - Large Deep Dish Veggie and a personal Sausage Deep Dish pizza and both were absolutely WONDERFUL! Dough/crust was light/flavorful and lots of toppings. Actually took some home as leftovers and look forward to enjoying another meal! We tried their Garden Salad and it was also VERY fresh! The Chili was not so great and they were also out of Root Beer. (Must have had a rush over the weekend!) There still doesn't seem to be enough Servers as they are all running like crazy to get things done, but details (like getting plates and parmesan cheese) kept falling through the cracks. Reco for the restaurant - PLEASE consider making a few of your Pizzookies (sp?) ahead of time so that folks don't have to WAIT forever (It was at least another 20 min!) to get these. We only wanted the item to go and it should have been EASY for the server to request one that had been already made. Overall, we are seeing forward momentum in trying to improve (food came out pretty quickly! THX!), and Servers do a GREAT job (You just need to hire more of them!). We will return!
   

   BJ's Restaurant & Brewhouse - Huntington Beach - Beach BlvdResponded on 29 January 2025

   Thanks for the fantastic review, Kathleen! We're thrilled to hear you enjoyed our deep dish pizzas and fresh salad. Your feedback on service and Pizookies is invaluable, and we’ll definitely take it into consideration. We appreciate your support and look forward to welcoming you back soon!
   

   Is this helpful?

7. E

   Ellen

   Los Angeles

   6 reviews

   5.0

   6 reviews

   Dined on 18 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always forget how yummy tehe food is at Bjs' until next time
   

   BJ's Restaurant & Brewhouse - Huntington Beach - Beach BlvdResponded on 19 January 2025

   Thanks for the great review, Ellen! We're thrilled to hear you enjoyed the food at BJ's. We can’t wait to welcome you back for another delicious meal soon!
   

   Is this helpful?

8. K

   Kathleen

   VIP

   Orange County

   108 reviews

   4.0

   108 reviews

   Dined on 14 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had 2 great, Tavern-Cut (ULTRA-thin crust) Veggies pizzas. LOVED that the pizza crust was light and didn't "feel" bad after over-indulging on this pizza. It really is "pizza lite" - and very good.
   

   BJ's Restaurant & Brewhouse - Huntington Beach - Beach BlvdResponded on 15 January 2025

   Thanks for the great feedback, Kathleen! We're thrilled you enjoyed our Tavern-Cut Veggie pizzas and appreciated the light crust. It’s always our goal to offer delicious options without the heaviness. Hope to see you back for more tasty bites soon!
   

   Is this helpful?

9. K

   Kathleen

   VIP

   Orange County

   108 reviews

   5.0

   108 reviews

   Dined on 9 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   LOVED the dinner experience at this BJ's tonight! My husband and I each tried new items that we hadn't tasted before and BOTH were a hit! I had the "classic Chicken sandwich" and my husband had a French Dip sandwich that was one of the best he has ever had! Add in that the service was EXCEPTIONAL and that, despite being VERY busy, the food can out pretty promptly. IMPRESSIVE on ALL counts, BJ's! Look forward to returning! Thank you!
   

   BJ's Restaurant & Brewhouse - Huntington Beach - Beach BlvdResponded on 10 January 2025

   Kathleen, we're thrilled to hear you and your husband enjoyed your dinner experience! It's great that you both tried new dishes and found favorites. Thank you for highlighting our exceptional service—our team works hard to make every visit special. We can’t wait to welcome you back!
   

   Is this helpful?

10. J

    Jon

    Orange County

    1 review

    3.0

    1 review

    Dined on 31 December 2024

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 4

    We love BJs. The food was excellent and the Monday Night Football game made the atmosphere exciting. Unfortunately, our service tonight was poor. We had to ask our server to take our order after a long wait. The online payment system wouldn’t accept our payment, so after several tries, we had to pay in person (what a concept). We will come back, but hope our service will be better next time.
    

    BJ's Restaurant & Brewhouse - Huntington Beach - Beach BlvdResponded on 3 January 2025

    Thank you for sharing your experience Jon. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
    

    Is this helpful?