BJ's Restaurant & Brewhouse - Grand Rapids Center

Review summary

1. S

   Sherray

   Grand Rapids5 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my 3rd time coming to BJ'S. The atmosphere is always nice, Food is great and I always get the same waitress and she is always friendly, helpful and attentive! I'd definitely keep coming back
   

   • 

   Is this helpful?

2. G

   Gaylen

   San Diego3 reviews

   2.0

   Dined on 1 March 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Took forever to get our drinks and food. They were ‘no longer offering’ 3 drinks that were on the menu. Food quality was pretty good but food was no longer hot by the time they served it to us. Disappointing.
   

   Is this helpful?

3. B

   Bob

   Grand Rapids2 reviews

   5.0

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Lilly was awesome and the food was terrific!
   

   Is this helpful?

4. J

   Justin

   Grand Rapids1 review

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   10/10 We will definitely be going back! Great food, great service, great value!
   

   Is this helpful?

5. D

   David

   Washington DC10 reviews

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Busy on Valentine’s Day. We were glad we had made a reservation! Food and service were great as always.
   

   Is this helpful?

6. A

   Abe

   Grand Rapids9 reviews

   4.0

   Dined on 2 February 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food was good - we had burgers, steak, pizza. Service was just okay. Pricey, but everything is these days!
   

   Is this helpful?

7. R

   Rebecca

   Grand Rapids2 reviews

   2.0

   Dined on 1 February 2025

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   We made a reservation, but when we arrived at our reservation time, they told us we would have a 30 minute wait. That turned into an hour wait. If you plan on Dining here, plan being there for at least 2 1/2 hours. It seems like every time we come, it takes a while.
   

   Is this helpful?

8. N

   Nicole

   Chicago1 review

   5.0

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’d advise getting a reservation for earlier than you actually want. We had a reservation for 6 but didn’t get seated until 7. It didn’t make a huge difference for us but just a note to keep in mind. The food and staff were great!
   

   Is this helpful?

9. C

   Chad

   Grand Rapids2 reviews

   5.0

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Our wait time was minimal, and the atmosphere was full of energy. This was my first visit, and I was hooked from beginning to end. The food was fantastic and I will definitely be back.
   

   Is this helpful?

10. J

    John

    Grand Rapids1 review

    1.0

    Dined on 25 January 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 4

    Had to wait an hour after reservation time to be seated. Hostess explained they treat reservation the same as call ahead seating. Tried to say since Open Table is a third party reservation system they do not see them in their system. Seated parties of 12 and 18 who did not make a reservation before us saying that was reason for our long wait. The business of restaurant severely impacted food quality. Steak salad was so rare it was bloody all over lettuce but meat was cold! Very unappealing. Soda machine out of order and waitress said prime rib unavailable but table behind us ordered it 20 minutes later. Have loved BJ’s in other states but new one in Michigan is not same caliber.
    

    Is this helpful?