BJ's Restaurant & Brewhouse - Columbiana Station

Review summary

1. L

   Loren

   Tampa

   4 reviews

   3.0

   4 reviews

   Dined on 15 November 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   Our waiter got mostly everything wrong - had to repeat everything and he still got it wrong. Food was just mediocre.
   

   BJ's Restaurant & Brewhouse - Columbiana StationResponded 7 days ago

   Thank you for sharing your experience Loren. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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2. W

   William

   Western NC

   19 reviews

   5.0

   19 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice experience with great service. It was a bit loud, but otherwise great!
   

   BJ's Restaurant & Brewhouse - Columbiana StationResponded on 10 November 2024

   William, thanks for the fantastic feedback! We’re thrilled to hear you enjoyed the service. We appreciate your input about the noise level and will take it into consideration. Looking forward to welcoming you back for another great experience!
   

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3. K

   Katelyn

   Charleston

   1 review

   5.0

   1 review

   Dined on 4 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The bone in wings with the lemon pepper sesame dry rub with ranch is amazing. I’m not a fan of drumsticks but omgggg the flats were amazing, and pretty big for chicken wing flats! 10/10 for me 🥰
   

   BJ's Restaurant & Brewhouse - Columbiana StationResponded on 5 November 2024

   Katelyn, we’re thrilled to hear you loved the lemon pepper sesame dry rub on our wings! It’s great to know the flats hit the spot for you. Thanks for the fantastic review and for sharing your experience! We can’t wait to serve you again!
   

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4. L

   Lisa

   Charleston

   16 reviews

   vip
   5.0

   16 reviews

   Dined on 4 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Only place in Columbia that will let you have large parties and they do it well!! Everyone enjoyed their meal and service was great thanks to Malik.
   

   BJ's Restaurant & Brewhouse - Columbiana StationResponded on 6 October 2024

   Lisa, we’re thrilled to hear you had a fantastic experience with us! It’s wonderful that Malik provided great service for your large party. We look forward to welcoming you back for more memorable meals!
   

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5. R

   Robert

   Charleston

   17 reviews

   5.0

   17 reviews

   Dined on 30 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent flatbread pizza. Great service by our server.
   

   BJ's Restaurant & Brewhouse - Columbiana StationResponded on 3 October 2024

   Robert, thanks for the fantastic review! We're thrilled you enjoyed the flatbread pizza and received great service. Our team works hard to create a memorable experience, and your feedback means a lot to us. We can’t wait to welcome you back!
   

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6. M

   Michelle

   Charleston

   1 review

   4.0

   1 review

   Dined on 22 September 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   The food was good. A little on the expensive side. Very polite server. Service was kind of slow. Maybe they were short handed?? It was a busy night
   

   BJ's Restaurant & Brewhouse - Columbiana StationResponded on 24 September 2024

   Thanks for your feedback, Michelle! We're glad you enjoyed the food and appreciated the service. We understand that busy nights can sometimes lead to slower service, and we’re working to improve that. We hope to see you again soon!
   

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7. K

   Kim

   Charlotte

   2 reviews

   3.0

   2 reviews

   Dined on 25 August 2024

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 3

   Ask for medium well steak came out over cooked. Chicken sandwich fried hard and very salty. For the high end price, you would think you get quality food not here. This is a first and last For me.
   

   BJ's Restaurant & Brewhouse - Columbiana StationResponded on 28 August 2024

   Sorry, Kim. Sounds like we fell short of our usual high standards for quality. We never want to disappoint our guests! I invite you to follow up with us by writing to feedback@bjsrestaurantscom. We'd appreciate any additional feedback you can give about the food that disappointed you. We'll share any feedback you can provide with the appropriate team members so we can stay on top of our game. Please include the name your review was posted under and that it is about our Columbiana Station restaurant.
   

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8. K

   Kim

   Charleston

   1 review

   1.0

   1 review

   Dined on 10 August 2024

   1. Overall 1
   2. Food 5
   3. Service 3
   4. Ambience 1

   We made reservations for 4:30pm for a party if 8 and were there on time. We didn’t get seated until almost an hour and a half after we arrived. We were treated like walk-ins. We were told that where we were being seated, in the middle of the isle by pulling tables together, people were not getting up and they couldn’t “make” them. Which, I understand but then why take reservations? At least don’t take them back to back and make a cushion for when people go over the normal time. There were individual families eating at tables for 2-4 that we had to wait to be done so they could pull tables together for us!! It was awful and the only reason we didn’t leave was because by the time we thought of another place to have a birthday dinner, get in our cars and drive there and wait again, it would have been longer. Also, we stood for over an hour with no place to sit.
   

   BJ's Restaurant & Brewhouse - Columbiana StationResponded on 13 August 2024

   We completely understand your frustration with the wait you had to endure; our team should have been much more timely and attentive with your meal. Thank you for your feedback. If there is anything else you would like to share with us, please email feedback@bjsrestaurantscom with the name your review was posted under and that it is about our Columbiana Station restaurant. Please allow us a few days to get back to you. Thank you.
   

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9. BH

   BryanH

   Charleston

   4 reviews

   3.0

   4 reviews

   Dined on 19 July 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Overall, it's an ok experience. The food was good but because it is a large dining area with only one wall. The noise level is quite loud. Our server was good, and we got our appetizer and food in a timely manner. Would definitely recommend making a reservation. 30 to 40 min wait time is common during peak dinner hours.
   

   BJ's Restaurant & Brewhouse - Columbiana StationResponded on 22 July 2024

   We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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10. OT

    OpenTable Diner

    Charleston

    1 review

    4.0

    1 review

    Dined on 13 July 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    We had 4 adults and 2 children. We had 6:30 reservations and were promptly seated. Server very attentive. Vast and varied menu. We had heard that there was a bit of a wait for food to come out, so we ordered as soon as our drinks arrived. The atmosphere was lively and fun but sound level a bit loud. Had trouble conversing across the table. Overall enjoyed the experience.
    

    BJ's Restaurant & Brewhouse - Columbiana StationResponded on 15 July 2024

    Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.
    

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