BJ's Restaurant & Brewhouse - Clearwater

Review summary

1. J

   Joe

   Tampa13 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wendy B is an excellent server! Ask for her she's the best!
   

   BJ's Restaurant & Brewhouse - ClearwaterResponded 1 day ago

   Thanks for the shoutout, Joe! We're thrilled to hear you had a great experience with Wendy. She truly embodies our commitment to exceptional service. We appreciate your feedback and hope to see you again soon!
   

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2. OT

   OpenTable Diner

   Philadelphia23 reviews

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Brunette hostess was rude about a small easy ask to be seated a little early when restaurant was not busy, saying she would closer to actual reservation time, then ignore followup and sat us late. Waitress was very nice.
   

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3. J

   Judy VIP

   Tampa4 reviews

   3.0

   Dined on 28 February 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   We have enjoyed BJ’s in the past. Tonight we enjoyed good food but the service was not good. Our salads arrived after the entree. The drink that I ordered also arrived very late in the meal. All of this made it not an enjoyable experience tonight.
   

   BJ's Restaurant & Brewhouse - ClearwaterResponded on 1 March 2025

   Judy, thank you for your feedback. We're glad you enjoyed the food but sorry to hear about the service delays. We strive for a great experience and will address this with our team. We hope to provide you with a better visit next time!
   

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4. OT

   OpenTable Diner

   New York City1 review

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great tasting food. Lots of choices (giant menu) something for everyone. Enjoyed it very much.
   

   BJ's Restaurant & Brewhouse - ClearwaterResponded on 1 March 2025

   Thanks for the awesome feedback! We're thrilled to hear you enjoyed the variety and taste of our menu. We strive to offer something for everyone, and your support means a lot to us! Hope to see you again soon!
   

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5. R

   Robert VIP

   Tampa25 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellet food, good atmosphere. Waitress was superb. Busy on Valentine;s day, but was very good
   

   BJ's Restaurant & Brewhouse - ClearwaterResponded on 16 February 2025

   Robert, thanks for the fantastic review! We're thrilled you enjoyed the food and atmosphere, and that our waitress made your Valentine's Day special, even amidst the busyness. We can’t wait to welcome you back for another great experience!
   

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6. A

   Abigail

   Portland4 reviews

   5.0

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Waitress was very good. Food was great. Good place to have a group for dinner.
   

   BJ's Restaurant & Brewhouse - ClearwaterResponded on 10 February 2025

   Thank you for the fantastic feedback, Abigail! We're thrilled to hear you enjoyed the service and food. Creating a great atmosphere for group dinners is what we strive for. We look forward to welcoming you back soon for another wonderful experience!
   

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7. b

   barb

   Tampa3 reviews

   5.0

   Dined on 31 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was excellent! Olivia was our server. She was so pleasant and attentive. It was a great dining experience!
   

   BJ's Restaurant & Brewhouse - ClearwaterResponded on 3 February 2025

   Thank you, Barb! We’re thrilled to hear you had a fantastic dining experience and that Olivia made your visit special. We appreciate your kind words and look forward to welcoming you back for another excellent meal!
   

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8. J

   John

   Tampa280 reviews

   4.0

   Dined on 31 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Service was fast and friendly; crispy chicken sandwich was large in portion while the brioche bun added to its satisfaction; fries and a rather large creamy side of cole slaw accompanied the sandwich. Good lunch all around.
   

   BJ's Restaurant & Brewhouse - ClearwaterResponded on 3 February 2025

   Thanks for the great feedback, John! We're thrilled you enjoyed the crispy chicken sandwich and sides. Our team works hard to provide tasty meals and excellent service. We look forward to serving you again soon!
   

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9. P

   Paul

   Washington DC1 review

   3.0

   Dined on 12 January 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   The food was good, the service - sub-par. Server screwed up one entree (ok it happens), didn't bother to see if we needed drink refills while we were wait for all entrees (not good), a different server brought out some of the original order (no issues there, food was hot), waited 20 more minutes for final entree (it was soup, so since it is pre-made it shouldn't have taken that long), had to ask for drink refill where server brought my beer, refilled one water but ignored two others in my party (inattention), after we all had our entrees, did not bother to check back until 5 minutes before we were finished (unconcerned). During the course of our meal, serve made no attempt to remove appetizer plates or used cutlery. It did not appear server had a lot of tables, it appears the individual just barely cared. I will not comment on the unprofessional appearance with the huge nose ring because I don't think there is an appearance standard because it is so hard to get employees. Sad the bar is so low as it does not speak well of the management climate, maybe they are afraid of getting sued? Tip amount reflected the lackluster service but gave benefit of the doubt in case server was new and not held to high standards. No, we did not address our observations to the management Anyway, food was good, and my 10yo granddaughter's favorite place, so I have to go back, even if begrudgingly. Hopefully, we will have a different server.
   

   BJ's Restaurant & Brewhouse - ClearwaterResponded on 15 January 2025

   Paul, thank you for your detailed feedback. We’re glad to hear you enjoyed the food, but we’re sorry to learn about the service issues. Your experience is important to us, and we'll use your comments to improve our team's attentiveness. We hope your next visit exceeds your expectations!
   

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10. C

    Chris

    Minneapolis3 reviews

    3.0

    Dined on 27 December 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 3

    I did not like having to pay using the QR code on the receipt and the waitress never came back
    

    BJ's Restaurant & Brewhouse - ClearwaterResponded on 29 December 2024

    Hi Chris. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
    

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