BJ's Restaurant & Brewhouse - Arcadia

Review summary

1. E

   Elias

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It is always a great experience at BJ's. The food is amazing. The beer is the besttttt.
   

   BJ's Restaurant & Brewhouse - ArcadiaResponded on 10 December 2024

   Elias, we’re thrilled to hear you had a fantastic experience at BJ's! It's great to know you enjoyed our food and beer. Your support means a lot to us, and we can’t wait to welcome you back for more delicious moments!
   

   Is this helpful?

   Report
2. L

   Luz

   Los Angeles

   1 review

   4.0

   1 review

   Dined on 6 December 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 3

   I was not happy that my son received his plate 15-20 minutes later than me and my daughter.
   

   BJ's Restaurant & Brewhouse - ArcadiaResponded on 7 December 2024

   Luz, thank you for your feedback! We strive for timely service and are sorry to hear about the delay with your son's plate. We’ll work on improving our timing to ensure a smoother experience for families in the future. We appreciate your support!
   

   Is this helpful?

   Report
3. P

   Pallavi

   New York City

   11 reviews

   5.0

   11 reviews

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another lovely trip to BJs - food is always solid. Love the new menu additions and new drinks. Celebrating our birthdays there is family tradition. Our server Caitlyn was wonderful
   

   BJ's Restaurant & Brewhouse - ArcadiaResponded on 2 December 2024

   Pallavi, we’re thrilled to hear you enjoyed your visit! It’s great that our new menu and drinks added to your celebration. We’re proud of our team, and we’ll be sure to pass along your kind words to Caitlyn. Cheers to more family traditions at BJ's!
   

   Is this helpful?

   Report
4. C

   Cathy

   Tahoe

   1 review

   5.0

   1 review

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Open table got us in right away on our selected time.
   

   BJ's Restaurant & Brewhouse - ArcadiaResponded on 29 November 2024

   Cathy, we're thrilled to hear you had a great experience with OpenTable! It’s wonderful that we could accommodate you right on time. We look forward to welcoming you back soon for another fantastic visit!
   

   Is this helpful?

   Report
5. A

   Alicia

   Los Angeles

   1 review

   1.0

   1 review

   Dined on 6 October 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Made reservations. Really glad I did, upon arrival very busy. Unfortunately. Long wait for food. Then to make matters worse our food was cold. What the......it was as if our table/order was completely forgotten about. Disappointing. I will avoid going to this location. There are too many options to dine out.
   

   BJ's Restaurant & Brewhouse - ArcadiaResponded on 7 October 2024

   Alicia, we’re truly sorry to hear about your experience. We appreciate your feedback and understand how frustrating this must have been. We're committed to improving our service and ensuring this doesn’t happen again. Thank you for sharing your thoughts; they help us grow.
   

   Is this helpful?

   Report
6. S

   Steven

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on 2 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and delicious food We enjoyed it very much
   

   BJ's Restaurant & Brewhouse - ArcadiaResponded on 6 October 2024

   Steven, thank you for your fantastic review! We're thrilled to hear you enjoyed our service and food. Your support means a lot to us, and we can’t wait to welcome you back for another great experience!
   

   Is this helpful?

   Report
7. L

   Lyn

   VIP

   Los Angeles

   2 reviews

   4.0

   2 reviews

   Dined on 1 October 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service! Food was good. We will be coming back
   

   BJ's Restaurant & Brewhouse - ArcadiaResponded on 3 October 2024

   Thanks for the great feedback, Lyn! We're thrilled you enjoyed the service and food. We look forward to welcoming you back soon for another fantastic experience!
   

   Is this helpful?

   Report
8. N

   Nel

   Los Angeles

   5 reviews

   4.0

   5 reviews

   Dined on 16 September 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Was kinda disappointed as I had mentioned a birthday and told the server. But everything was dismissed as nothing. Was hoping for a nicer evening birthday celebration
   

   BJ's Restaurant & Brewhouse - ArcadiaResponded on 17 September 2024

   Nel, we appreciate your feedback and are sorry to hear your birthday celebration didn’t meet expectations. We strive to create memorable experiences for our guests. Your comments will help us improve, and we hope to make your next visit special. Thank you for sharing!
   

   Is this helpful?

   Report
9. C

   Carolyn

   VIP

   Los Angeles

   85 reviews

   5.0

   85 reviews

   Dined on 25 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   So many menu choices! Everyone enjoyed what they ordered: burger, chicken club sandwich, parmesan crusted shrimp. French fries were crispy and abundant. The food was attractively presented. The friendly server was efficient and patient about checking back with us. The Pizookie is a highlight for a shared dessert.
   

   • 
   • 
   • 

   BJ's Restaurant & Brewhouse - ArcadiaResponded on 28 August 2024

   Carolyn, we’re thrilled to hear you enjoyed such a delicious variety from our menu! It's great to know that everything from the crispy fries to the Pizookie hit the mark. We appreciate your kind words about our service and presentation. Hope to see you again soon!
   

   Is this helpful?

   Report
10. K

    Karen

    Los Angeles

    86 reviews

    5.0

    86 reviews

    Dined on 12 August 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great experience as usual! I love being able to make a reservation as the place sometimes fills up, like during popular sporting events. Our food was delicious, as was the S'mores pizookie!
    

    BJ's Restaurant & Brewhouse - ArcadiaResponded on 6 September 2024

    Karen, we're thrilled to hear you had another great experience! It's fantastic that you enjoyed the S'mores pizookie. Thanks for your support, and we can't wait to welcome you back for your next visit!
    

    Is this helpful?

    Report