Birch & Bloom

Review summary

1. M

   Michael

   Washington DC

   8 reviews

   3.0

   8 reviews

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Our waiter had to leave in the middle of service and we were told another by another waiter that he was going to take over. After waiting about 30 minutes, I got up and grabbed a water pitcher to refill our glasses. A waitress saw this and came over to ask if we wanted to order drinks which we told her had already been ordered. She went to the bar and found our drinks. Then another long pause and she came back to take our food order which we had also already ordered. She went to check on that and after a long wait the food came. At this point we’re well over an hour into our reservation. 2 of the 3 dishes were great. The third, a pasta dish, was so undercooked it almost crunched. At this point we just asked for a to go box figuring it will be better reheated. I hope our experience is unique. We’ll give them another try down the road.
   

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2. K

   Kenneth

   Richmond

   57 reviews

   3.0

   57 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   The service was poor, slow and untrained! The food was fine and the place was empty for a Saturday night.
   

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3. C

   Christopher

   VIP

   Richmond

   87 reviews

   4.0

   87 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Not as good as a few weeks back. Food is still solid, although it's odd that coffee is made by the bar. And they were clearly short-staffed. May pause on going back for a little while.
   

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4. M

   Marla

   Richmond

   2 reviews

   2.0

   2 reviews

   Dined on 6 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   We were quite disappointed We both had eggs Benedict and the eggs were overcooked. There was very little hollandaise sauce And the presentation was drab. I had eaten breakfast there a year ago and was not disappointed. Also the coffee was not hot. It was the end of the breakfast shift and felt a bit rushed and tired.
   

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5. V

   VIRGINIA

   Richmond

   1 review

   5.0

   1 review

   Dined on 4 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The crabcakes and caramelized carrots were delicious and the service by Dante was delightful.
   

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6. P

   PATRICIA

   VIP

   Washington DC

   29 reviews

   2.0

   29 reviews

   Dined on 3 December 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   The concept was odd. All plates are to share - NO appetizers. NO sides. NO bread. The entrees were pretty bare minimum. Chard broccoli was hard and burnt. The hanger steak was small with tons of french fries and nothing green. It was pretty cavernous with lots of echoes so noisy. We won't do that again.
   

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7. J

   JOSEPH

   Wilmington

   1 review

   1.0

   1 review

   Dined on 30 November 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   disappointed. limited menu. food not particularly tasty. expensive.
   

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8. L

   Leigh

   Miami

   1 review

   3.0

   1 review

   Dined on 29 November 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   My only issue is with Open Table. At no point in my reservation process was it mentioned that I was reserving a $100/person buffet. I thought I was reserving regular menu. Two teenage girls and myself couldn’t possibly eat $100 worth of food. Food great. Service great. Atmosphere great. But over $400 for four of us not ok when no heads up.
   

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9. B

   Bobby

   Tampa

   2 reviews

   5.0

   2 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went there for our family Thanksgiving dinner. Our experience did not start out too well. We got there on time and checked in. We were a party of seven and we were escorted to a table that they said was not ready. They moved to a table that could barely sit six. We went back over to the check in and they accommodated us to a beautiful table that sits ten right by the fireplace. We were greeted by Benjamin and from there the entire experience went beyond our expectations. The food was perfect and great atmosphere. Thanks to Benjamin our family had a great Thanksgiving dinner.
   

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10. J

    Jonathan

    VIP

    Richmond

    41 reviews

    3.0

    41 reviews

    Dined on 28 November 2024

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 3

    Thanksgiving Buffet for 2-$218 with only 1 cocktail plus $16 for the mandatory valet . Then you need to add tips. The food was mediocre and you had to serve yourself. Way over priced. The hotel is beautiful.
    

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