Berrellis Italian Chophouse

Review summary

1. M

   Manuel

   Poconos

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very cozy atmosphere, food with an exquisite Italian flavor, and very good attention. A new waitress ("Luna") very respectful and kind.
   

   Berrellis Italian ChophouseResponded 1 day ago

   Dear Manuel, Thank you for your wonderful review! We’re so glad you enjoyed the cozy atmosphere, the exquisite Italian flavors, and the excellent service. We’re especially happy to hear that Luna made a positive impression with her respectful and kind service—she’s a great addition to our team! We look forward to welcoming you back soon for another memorable experience. Best regards, The Camelback team
   

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2. E

   Eden

   Baltimore

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 4

   Jason was a great server and the manager checked in with us but the food was over priced and under seasoned. The menu options were limited since they were out of ribs, pannacotta and limoncello. It was an overpriced Applebees.
   

   Berrellis Italian ChophouseResponded 1 day ago

   Dear Eden, Thank you for sharing your feedback. We’re glad to hear that Jason provided great service and that our manager checked in with you. However, we’re sorry to learn that the food and menu options didn’t meet your expectations. Your comments about the seasoning, menu availability, and pricing have been noted, and we’ll share them with our culinary team to improve the dining experience. We value your input and hope you’ll consider giving us another chance to exceed your expectations in the future. Best regards, The Camelback team
   

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3. A

   Angel

   Chicago

   3 reviews

   2.0

   3 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   We ate here last year, and it was great. Not so much now - they were out of several signature plates, didn’t have wine noted on the menu, didn’t have a cocktail menu for the season (everything we ordered was “last season”), and the steak wasn’t cooked to requirements (even after sending it back). While they compensated us with deserts, it was just not a great experience, and definitely doesn’t match the price. It is has a lovely interior and fabulous views of ski slopes, but food is meh.
   

   Berrellis Italian ChophouseResponded 1 day ago

   Dear Angel, Thank you for taking the time to share your detailed feedback. We’re sorry to hear that your recent dining experience didn’t meet the standards you enjoyed during your previous visit. We sincerely apologize for the unavailability of signature dishes, seasonal offerings, and for the issues with your steak. While we’re glad the desserts helped somewhat, we understand that this fell short of your expectations, especially given the price. We truly appreciate your kind words about our interior and views, and we hope to provide a better experience should you choose to dine with us again. Warm regards, The Camelback team
   

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4. E

   Elle

   New York City

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing restaurant. The service, food, ambiance were superb. The filet mignon was the best I’ve ever had. 10/10 will be back before my trip is over.
   

   Berrellis Italian ChophouseResponded 5 days ago

   Dear Elle, Thank you so much for your kind words! We’re thrilled to hear that you had such a wonderful experience at our restaurant. It’s fantastic that you enjoyed the service, food, and ambiance, and we’re especially happy to hear that the filet mignon was the best you’ve ever had! We look forward to welcoming you back before your trip is over. Best regards, The Camelback team
   

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5. M

   Maurice

   New York City

   7 reviews

   5.0

   7 reviews

   Dined on 11 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was very good and our server Piotr was excellent
   

   Berrellis Italian ChophouseResponded 7 days ago

   Dear Maurice, Thank you for sharing your review! We’re thrilled to hear that you enjoyed your meal and that Piotr provided excellent service. We’ll be sure to pass along your kind words to him – it will mean a lot. We hope to have the pleasure of serving you again soon! Best regards, The Camelback team
   

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6. j

   joseph

   Jacksonville

   1 review

   5.0

   1 review

   Dined on 7 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Stayed at the Camelback Lodge and decided to give Berrellis a try. Had a great dinner with our two kids and would make a point of returning anytime we are in the area. Great service, apps and a perfect pork chop! 
   

   Berrellis Italian ChophouseResponded on 9 January 2025

   Dear Joseph, Thank you for dining with us at Berrelli’s and for sharing your wonderful experience! We’re thrilled to hear that you and your family enjoyed your dinner, especially the pork chop and appetizers. It’s always our goal to provide excellent service and a memorable meal for guests of all ages. We’d be delighted to welcome you back anytime you’re in the area. Safe travels, and we hope to see you again soon! Warm regards, The Camelback team
   

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7. l

   lori

   Washington DC

   1 review

   5.0

   1 review

   Dined on 6 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious. Services was fast and Friendly. I’d definitely return.
   

   Berrellis Italian ChophouseResponded on 8 January 2025

   Dear Lori, Thank you so much for your kind review! We’re so happy to hear that you enjoyed the food and found the service fast and friendly. It’s wonderful to know that you’ll be returning, and we look forward to welcoming you back for another great experience. See you soon! Best regards, The Camelback team
   

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8. J

   Jose

   Caribbean

   3 reviews

   5.0

   3 reviews

   Dined on 5 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant is beautiful and has a pleasant atmosphere and view. The service provided by Lawrence was excellent—very cheerful, helpful, and attentive to all our needs. The food was outstanding! At the end of dinner, the staff helped us arrange transportation back to the hotel. It was a very good experience for the 8 people at our table. Thank you for an excellent dinner!
   

   Berrellis Italian ChophouseResponded on 8 January 2025

   Dear Jose, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive dining experience with us. Lawrence will be so happy to hear your kind words about his cheerful and attentive service, and we’re delighted that the food exceeded your expectations. It’s also great to know that your group enjoyed the atmosphere and that we could assist with your transportation needs. We truly appreciate you taking the time to share your feedback, and we look forward to welcoming you and your group back for another excellent experience soon! Best regards, The Camelback team
   

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9. K

   Katie

   VIP

   New York City

   15 reviews

   5.0

   15 reviews

   Dined on 5 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience! We love the food, location is beautiful and servers are warm and friendly. We always look forward to eating here!
   

   Berrellis Italian ChophouseResponded on 9 January 2025

   Dear Katie, Thank you so much for your kind words! We're thrilled to hear that you consistently enjoy your visits with us. It’s wonderful to know you love the food, the beautiful location, and our warm, friendly service – we take great pride in creating memorable experiences for our guests. We look forward to welcoming you back again soon for another great meal. Your continued support means the world to us! Warm regards, The Camelback Team
   

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10. OT

    OpenTable Diner

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on 5 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Beautiful restaurant, great ambiance, wonderful, top notch service, delicious food. We especially liked the tuna tartare, chicken parmigiana and mushroom gnocchi. Also, very cool to see the slopes and the snow making machines out the window and from the back deck. We will definitely be back!
    

    Berrellis Italian ChophouseResponded on 9 January 2025

    Dear valued guest, Thank you for your glowing review! We’re delighted to hear you enjoyed the ambiance, top-notch service, and delicious dishes like the tuna tartare, chicken parmigiana, and mushroom gnocchi – great choices! It’s wonderful to know the view of the slopes and snow-making machines added to your experience. We can’t wait to welcome you back for another memorable visit. Your kind words mean so much to our team! Warm regards, The Camelback Team
    

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