Benihana - Addison Walk

Benihana - Addison Walk reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Lisa

   Dallas3 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Benihana offers a lively and memorable hibachi experience that combines great food with interactive entertainment. The chefs put on a captivating show—flipping utensils, creating onion volcanoes, and cracking jokes—making the cooking process just as enjoyable as the food itself. Best dinner with a show and the drinks are also amazing. The lychee martini is a most have! It was the perfect girls night!
   

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2. R

   Rashi

   Dallas1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   The food was exquisite, I will definitely be back!!!
   

   Benihana - Addison WalkResponded 1 day ago

   Thanks for visiting us, Rashi! We're thrilled to hear that you enjoyed the food and found it exquisite. It's wonderful to know that you're planning to return to Benihana - Addison Walk. We noticed that you rated our service a 4 - we're always striving to improve. We appreciate your feedback and look forward to welcoming you back soon!
   

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3. S

   Shereka

   Dallas11 reviews

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 3

   This by far was probably my worst experience at Benihana’s. It was my daughter’s 10th birthday. I hibachi guy name Juan didn’t do any of the theatrics that Benihana is known for. He literally burnt the shrimp burnt my scallops didn’t speak other than do you want some sauce and thank you if our server wasn’t so amazing I would’ve read the entire experience a one. I had to ask for more shrimp for my daughters, shrimp hibachi kids meal because he burnt the shrimp and it was her birthday meal. Is her favorite restaurant they enjoy going every year on their birthday. This year was very subpar
   

   Benihana - Addison WalkResponded 3 days ago

   Hey Shereka, We're really sorry to hear about your disappointing experience at Benihana's. It's certainly not the standard we aim for, especially on such a special occasion as your daughter's birthday. We understand that the shrimp and scallops didn't meet your expectations and we sincerely apologize for that. We're glad, however, that our service was able to make up for it for the most part. We appreciate your feedback and will certainly use it to improve. We hope we can make it up to you in the future. Best, The Management Team
   

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4. M

   Michael

   Munich2 reviews

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 2

   Mangelnde qualitat der Produkte, alles ohne jeden Garpunkt zu Tode gebraten. Schade um das schöne Essen
   

   Benihana - Addison WalkResponded 2 days ago

   Lieber Michael, Vielen Dank für Ihre Rückmeldung. Es tut uns sehr leid zu hören, dass Sie mit der Qualität unserer Speisen nicht zufrieden waren und der Garpunkt verfehlt wurde. Das entspricht keineswegs unserem Anspruch, und wir bedauern sehr, dass wir Ihre Erwartungen nicht erfüllen konnten. Ihre Kritik nehmen wir sehr ernst und werden sie umgehend mit unserem Küchenteam besprechen, um Verbesserungen sicherzustellen. Wir würden uns freuen, wenn Sie uns noch eine Chance geben – gerne möchten wir Sie bei einem erneuten Besuch von unserer gewohnten Qualität überzeugen. Mit freundlichen Grüßen Ihr Benihana Team
   

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5. T

   Travis

   Unspecified1 review

   5.0

   Dined on 22 April 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Benihana is always a great experience. I had never been to the Addison location and was pleasantly surprised. Our chef was energetic and extremely funny. My girlfriend and I enjoyed it very much for her birthday.
   

   Benihana - Addison WalkResponded on 23 April 2025

   Thanks for the review, Travis! We're thrilled to hear that your recent visit to our Benihana - Addison Walk location was a great experience. It's wonderful to know that you enjoyed your chef's energetic and hilarious performance and that you had a memorable birthday celebration with your girlfriend. We appreciate your feedback on our value and we're always striving to provide the best experience for our guests. We hope to see you again soon for another enjoyable dining experience!
   

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6. E

   Evyn

   Dallas1 review

   3.0

   Dined on 21 April 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   I love Benihana. Have been going for years to many of their locations. I went on a Monday at 5pm to celebrate my son's and my birthdays. The restaurant was dead. One other table. Yet the service was extremely SLOW. The food was great, though. Ordered a few things and never got them. Had to let the server know that I was still being charged.
   

   Benihana - Addison WalkResponded on 23 April 2025

   Thanks for the review, Evyn! We're thrilled to hear that you've been a loyal customer of Benihana - Addison Walk for years. We're sorry to hear that your recent experience didn't match your previous ones. We understand your frustration regarding the slow service and the discrepancy in your orders. We strive to provide a seamless dining experience for all our guests and we're sorry if we fell short this time. We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future. Best regards, Benihana - Addison Walk Management Team
   

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7. S

   Shecarra

   Los Angeles2 reviews

   5.0

   Dined on 14 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My experience at the Benihana’s Addison location was amazing! From the moment I walked in to the time I left everything was wonderful. The hostess were kind, my waitress Narciss was the sweetest and Aaron, the chef was the best! I highly recommend anyone who loves hibachi to try them out. We got the Chef’s Tasting and the value you get from that menu is amazing. Everything was delicious! My mocktail was delightful as well. I will definitely be back!
   

   Benihana - Addison WalkResponded on 16 April 2025

   Thanks for the review, Shecarra! We're thrilled to hear that you had an amazing experience at our Benihana - Addison Walk location. It's wonderful to know that our team made your visit pleasant and that you enjoyed the Chef's Tasting and our menu. We're glad you loved your mocktail and we hope to see you back soon!
   

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8. I

   Imara VIP

   Dallas6 reviews

   5.0

   Dined on 14 April 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   I would definitely be back! A wonderful and intimate experience for a couple or a quick friend gathering! It was a great way to celebrate my birthday!
   

   Benihana - Addison WalkResponded 7 days ago

   Hello Imara, We're thrilled to hear that you had such a wonderful experience at Benihana - Addison Walk. It's great to know that we could be a part of your special celebration of your birthday. We strive to provide a wonderful and intimate experience for our guests, and we're glad we hit the mark for you. We appreciate your feedback on the service and value, and we'll certainly take it into consideration. We look forward to welcoming you back soon! Best, The Management Team
   

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9. C

   Crystal

   Dallas2 reviews

   5.0

   Dined on 12 April 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   This is a dinner and a show! The food is fantastic, but picky eaters (who don't like veggies) may go home a little hungry. I got all the veggies, so I went home with extra! :)
   

   Benihana - Addison WalkResponded on 15 April 2025

   Thanks for the review, Crystal! We're thrilled to hear that you enjoyed your dinner and our veggie platter at Benihana - Addison Walk. We strive to provide an amazing dining experience for everyone, and we're glad to know we hit the mark for you. We noticed that you may have left hungry, and we appreciate your patience. We're looking forward to your next visit and hope to impress you with our culinary delights!
   

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10. A

    Amber

    Dallas1 review

    5.0

    Dined on 12 April 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    10/10 experience. Everyone was so welcoming and friendly. The general manager, Chris I believe, came to introduce himself and make sure we were all good! Our cook Cameron was entertaining and our server Mai was so helpful as well! Will be back🥰
    

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    Benihana - Addison WalkResponded on 16 April 2025

    Hi Amber, Thank you so much for your glowing review! We're thrilled to hear that you had a 10/10 experience at Benihana - Addison Walk. It's wonderful to know that our welcoming staff and our team's efforts made your visit enjoyable. We're also glad to hear that our team was able to assist you and make sure you were satisfied. Your kind words mean a lot to us and we can't wait to welcome you back soon! Best regards, The Management Team
    

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