Benihana - Addison Walk

Benihana - Addison Walk reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. F

   Francine

   Dallas1 review

   2.0

   Dined on 29 March 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Food was fine. Service was bad. I spent a lot of time correcting mistakes. Not a good experience.
   

   Benihana - Addison WalkResponded on 1 April 2025

   Hi Francine, We're truly sorry to hear about your experience at Benihana - Addison Walk. It's clear that we didn't meet your expectations in terms of service, and for that, we sincerely apologize. We always aim to deliver a great experience, and it's disappointing to hear that we fell short in your case. We appreciate your feedback, and we'll certainly use it to improve our service. Best, The Management Team
   

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2. K

   Kimberly

   Las Vegas1 review

   4.0

   Dined on 27 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We came in during happy hour and service was good. Food was hot, delicious and fast! Will definitely be back.
   

   Benihana - Addison WalkResponded on 30 March 2025

   Hello Kimberly, Thank you for taking the time to review your experience at Benihana - Addison Walk. We're thrilled to hear that you enjoyed our food and found our service to be good. We always aim to provide top-notch service and delicious food, so it's great to hear that we hit the mark for you. We appreciate your feedback and look forward to welcoming you back soon! Best regards, The Management Team
   

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3. C

   Cathy

   Alabama2 reviews

   5.0

   Dined on 23 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tae and Aaron were excellent! Food and service was impeccable. We had so much fun!
   

   Benihana - Addison WalkResponded on 25 March 2025

   Hey Cathy, we're thrilled to hear you had such a great time at Benihana - Addison Walk! It's wonderful to know that our food and service met your expectations. We always strive to provide an impeccable dining experience and it's great to hear that we hit the mark for you. Thank you for choosing us for your fun day. We hope to see you again soon!
   

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4. B

   Barry

   Dallas2 reviews

   5.0

   Dined on 23 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a great time ! Great staff , and the food was a1 😊😊😊
   

   Benihana - Addison WalkResponded on 25 March 2025

   Thanks for the feedback, Barry! We're thrilled to hear that you had a great time at Benihana - Addison Walk and enjoyed our food. Your kind words about our staff and service are greatly appreciated. We always strive to provide our guests with the best dining experience possible. We look forward to serving you again soon!
   

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5. CD

   CaseyD

   Dallas7 reviews

   4.0

   Dined on 23 March 2025

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 5

   The food was great once the chef got to the table. It took almost 45 minutes just to get drinks we had to go find the manager to get them. Other than that, we had a great time.
   

   Benihana - Addison WalkResponded on 24 March 2025

   Hi Casey, We're truly sorry to hear about your experience. We're glad to know that you enjoyed the food and our chef's culinary skills. However, we're truly sorry that the service didn't meet your expectations. We strive to provide exceptional service to all of our guests and it seems we fell short during your visit. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to make your next visit a more enjoyable one. Best, The Management Team
   

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6. C

   Caylin VIP

   Los Angeles3 reviews

   5.0

   Dined on 21 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and experience was fabulous! Cameron did an excellent job providing great service! I will definitely be back! Definitely recommend coming for their taste of Benihana deal!
   

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   Benihana - Addison WalkResponded on 22 March 2025

   Hey Caylin, we're thrilled to hear that you had a fantastic experience at Benihana - Addison Walk! It's wonderful to know that you enjoyed both our food and service. We're especially pleased that you found our Benihana taste of the day deal to be a good value. Your high recommendation means a lot to us. We look forward to welcoming you back soon for another fabulous experience!
   

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7. OT

   OpenTable Diner VIP

   Dallas15 reviews

   4.0

   Dined on 20 March 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   We had a long wait until food was served, but Manny’s cooking made up for it. Everything cooked to perfection!
   

   Benihana - Addison WalkResponded on 21 March 2025

   Dear Guest, thank you for choosing Benihana - Addison Walk and for taking the time to leave us a review. We're thrilled to hear you enjoyed our perfectly cooked dishes! We understand that waiting for your food can be frustrating and we're sorry for the delay. We're always striving to improve our service and your feedback is invaluable. We hope to see you again soon for another round of our delicious dishes! Best, The Management Team
   

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8. RO

   RachelO

   Dallas19 reviews

   5.0

   Dined on 18 March 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We enjoyed a celebratory birthday dinner here. Our server Jordan was amazing and very attentive. I had the shrimp tempura for an appetizer and it was good. The chicken fried rice with the meal was also really good! We’ll be back for sure.
   

   Benihana - Addison WalkResponded on 21 March 2025

   Thanks for the feedback, Rachel! We're thrilled to hear that you enjoyed your birthday dinner at Benihana - Addison Walk and found our shrimp tempura and chicken fried rice to be tasty. We're also glad that you appreciated the attentive service from our team. We'll strive to make your next visit even more memorable. We look forward to having you back!
   

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9. A

   Avon VIP

   Dallas1 review

   5.0

   Dined on 17 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Upon arrival the manager held the door open for us and greeted us which is so kind. We were seated right away for dinner and Chelsey was our server. She was so funny and knowledgeable on menu items and helped me make several (great!) decisions! Our chef was Manny and he was definitely one of the best hibachi chefs we’ve ever had! He was so funny and engaging, doing a bunch of stunts and even magic tricks! He cooked our meal to perfection everything tasted soooo good! We ended the night with tempura bananas by Chelsey’s recommendation and it was delicious. This location is my favorite Benihana’s, it’s the perfect spot for a date night
   

   Benihana - Addison WalkResponded on 19 March 2025

   Avon, thank you for your fantastic review! We're thrilled to hear you enjoyed your experience, from the warm welcome to the delicious meal and entertaining chef. Chelsey and Manny truly shine, and we’re glad they made your date night special. Looking forward to welcoming you back soon!
   

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10. D

    Destiny VIP

    Detroit1 review

    5.0

    Dined on 17 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Juan was amazing and gave us the real Benihana experience. We started with the chili shrimp roll and it was worth the hype. I got the Benihana trio for dinner and it was so good. You must sit at the communal table to get the full experience. Highly recommend.
    

    Benihana - Addison WalkResponded on 18 March 2025

    Hey Destiny, Thank you for sharing your experience! We're thrilled to hear that Juan gave you the true Benihana experience and that you enjoyed the chili shrimp roll and Benihana trio. Sitting at the communal table definitely adds to the fun, and we’re glad you loved it! We truly appreciate your recommendation and can’t wait to welcome you back for another great meal!
    

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