Belle Epoque - Emporium Hotel South Bank

Review summary

1. J

   Julie

   Brisbane

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding food and service with friendly, helpful staff. A really lovely experience for everyone for any occasion . We had a fabulous time and the valet parking made it even more special.
   

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2. T

   Trisha

   Brisbane

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   A lovely way to spend a rainy Saturday afternoon. The food was exquisite and the service attentive. Thanks for a great afternoon.
   

   Belle Epoque - Emporium Hotel South BankResponded today

   Thank you very much for your kind words and 5-star review! We hope to see you again in Belle Epoque soon!
   

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3. V

   Venetia

   Brisbane

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful venue, delicious food and great service.
   

   Belle Epoque - Emporium Hotel South BankResponded today

   Hi Venetia, thank you for taking the time to leave us a fantastic review! We hope to see you again soon.
   

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4. D

   Deborah

   Sunshine Coast

   16 reviews

   5.0

   16 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely brilliant experience. Been for the past 4 years for high tea and it has always been first class!!
   

   Belle Epoque - Emporium Hotel South BankResponded today

   Thank you for your kind words! We're so happy that we could provide you with such a great experience. We hope to see you again soon!
   

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5. B

   Bryan

   Brisbane

   1 review

   4.0

   1 review

   Dined on 2 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The quality of our experience is only what we expected as Belle is our go to coffee place at Southbank Generally we have found quality of product and service at Southbank area as at best ordinary It feels like this area food and service is at best ordinary Not so at Belle highly recommend this outlet
   

   Belle Epoque - Emporium Hotel South BankResponded on 6 December 2024

   Thank you so much for your feedback, we really appreciate it. We look forward to seeing you again.
   

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6. M

   Michael

   Gold Coast

   2 reviews

   4.0

   2 reviews

   Dined on 1 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   My wife enjoyed the experience for her birthday and glad that she had an inside table
   

   Belle Epoque - Emporium Hotel South BankResponded on 6 December 2024

   Thank you so much for your feedback, we really appreciate it. We look forward to seeing you again.
   

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7. K

   Kei

   Gold Coast

   1 review

   3.0

   1 review

   Dined on 26 November 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Over all it was nice. We had high Tea and each little treats were good. I wish we could state things we dislike(out of dietary requirements) as I’m a pescatarian and the replacement food involved cucumber which I hate, so I left few items uneaten. Unfortunately cleanliness could’ve been improved. Table had crumbs on it when we arrived. Plus few of the cutlery also had something stuck on them. Nothing major but things I notice at the restaurants. Customer service was ok. One girl was super friendly and lovely. But the other one was very poor. She hardly said hi or smiled. She brought over the first plate of scones etc but she literally plonked it on our table without a word and walked off. Over all, for $80, I think I won’t be back for the second time.
   

   Belle Epoque - Emporium Hotel South BankResponded on 6 December 2024

   Thank you so much for your feedback, we really appreciate it. We look forward to seeing you again.
   

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8. A

   Alycia

   Melbourne

   2 reviews

   4.0

   2 reviews

   Dined on 24 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We went for Christmas high tea. Food was lovely as was the tea and coffee. Very helpful staff.
   

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   Belle Epoque - Emporium Hotel South BankResponded on 6 December 2024

   Thank you for your kind words! We're so happy that we could provide you with such a great experience. We hope to see you again soon!
   

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9. J

   Jo

   Sunshine Coast

   1 review

   5.0

   1 review

   Dined on 20 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a wonderful high tea. The food was lovely. Staff were awesome.
   

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   Belle Epoque - Emporium Hotel South BankResponded on 22 November 2024

   Thank you for your kind words! We're so happy that we could provide you with such a great experience. We hope to see you again soon!
   

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10. S

    Sharon

    London

    17 reviews

    5.0

    17 reviews

    Dined on 10 November 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    We had High Tea. Great value for money. Selection and taste superb. Definitely include the champagne. We will be back. Saw food from main menu being served to other customers - which looked equally as good. Staff were lovely.
    

    Belle Epoque - Emporium Hotel South BankResponded on 15 November 2024

    Thank you for dining with us and thank you for taking the time to give us such a kind review. We're very happy to hear all of the wonderful things you've written. We hope to see you again in the restaurant soon!
    

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