Beacon Hill Hotel

Beacon Hill Hotel reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   John

   Greater Boston8 reviews

   4.0

   Dined today

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   Brunch selection was very good. They need to learn to warm plates before serving. Home fries were tepid, eggs only warm.
   

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2. M

   Martin

   Greater Boston8 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   We hadn’t been to this restaurant for several years and it was obvious the management had changed. The major problem was the service. Our server did not come to the table and we had to ask someone to find her. She finally came over and asked if we were ready to order. We said we would like to start with cocktails. She asked if we were also ready to order food. We told her we wanted cocktails first. She seemed put out. When she brought our drinks she pushed us to order, so we did along with a bottle of wine. The kitchen started to bring the food before we finished our drinks. Then, there was no wine and no server. We finally had to flag down another server to ask for our wine. The wine should have been brought soon after we ordered and opened to breathe. The manager came over to look up our wine and brought it a glasses, some of which were wet. The lamb was uncooked and the halibut was overcooked. The server passed by a couple of times but always seem disinterested. She was also dressed in distressed jeans which did not seem appropriate for the restaurant. It’s too bad because this is a nice location and a nice space.
   

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3. T

   Todd

   Greater Boston3 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   Amazing decline from the opening a few years ago. Food is consistent but the wait staff and management are atrocious. Sad.
   

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4. M

   Mary VIP

   New York City10 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Nice staff. Asked for my salmon to be medium rare it was overdone and the wine (Sancerre) was awful. Not a Sancerre and if it was it was an old one. Not a tough meal to do well.
   

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5. l

   lisa VIP

   Greater Boston14 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The atmosphere is lovely and the food was delicious !! I would highly recommend!
   

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6. V

   Victoria VIP

   Greater Boston4 reviews

   3.0

   Dined on 26 February 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Love the Beacon Hill Hotel and will continue to support but wish the service was more crisp. Everything from receiving an initial beverage, requesting salad dressing on the side and receiving it on the salad, looking for waiters to refill water glasses and generally a lack of checking in is frustrating. Everyone is very nice but seem stressed out. 
   

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7. L

   Leonard VIP

   Greater Boston45 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Superb in just about every way. Best for special occasions, unless you’re ok with aggressive prices.
   

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8. M

   Margaret

   Greater Boston6 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely setting, perfect snowy night vibe. Comfortable dining and enjoying the company of others. From Franklin, as the Maitre d' to Maria our waitress, we were greeted and served with such warmth and professionalism. The menu is splendid and diverse. The food cooked to perfection. Might hang out at the bar sometime. Cozy and welcoming!
   

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9. K

   Kate VIP

   Greater Boston104 reviews

   4.0

   Dined on 14 February 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great except the bus girl dropped a water glass which broke into a million pieces right when we sat down. She simply disappeared. Thank goodness our waiter came over to help but it should have been handled much better and much quicker. Needless to say it was difficult to get water the rest of the meal as the bus girl simply avoided us 🤷‍♀️
   

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10. B

    Benjamin VIP

    Washington DC2 reviews

    3.0

    Dined on 1 February 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    Overpriced for food quality and so giving a lower t
    

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