B.B. Italia Bistro & Bar - Sugar Land

Review summary

1. K

   Kem

   New York City

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jeff is an excellent server. He enhanced our experience!
   

   • 

   B.B. Italia Bistro & Bar - Sugar LandResponded today

   Thanks for joining us! We love hearing when our team members help to make your dining experience special.
   

   Is this helpful?

   Report
2. W

   William

   VIP

   Houston

   54 reviews

   3.0

   54 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Lively Christmas Eve dinner. Well decorated and the piano was really nice. Food just average, ironically the pasta is the most mediocre; sauce tastes like tomato soup. Salmon excellent though. Server enthusiastic but very inexperienced.
   

   Is this helpful?

   Report
3. Y

   Yayma

   Houston

   4 reviews

   4.0

   4 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   While the food and service received by our server, Angel was exceptional, my group of 5 did encounter less than stellar service from the food runners in our section. We were seated in the private room as an overflow measure, even though we had a reservation for the main dining room. The private room was set up sparsely with round tables too close to each other. / members of the party were seated with their backs and chairs in close proximity to the 2 tables behind them and when other guests were seated at those tables, there was virtually no walkable space between them. This didn’t stop the food runners from attempting to maneuver between the chairs and one runner in particular was rude and so insistent on fitting through the tiny space she physically touched a member of my party with her body on several occasions. After being asked to please go around and not attempt to continue to fit in between the chairs, she scoffed at the request and rolled her eyes before exiting the private room. We did not see this runner again and did not bring it up to management as there was no further escalation or incident.
   

   Is this helpful?

   Report
4. R

   Rhonda

   Houston

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went to dinner here last night with my boyfriend. First time we’ve both eaten here. The food was delicious!! We started with the shrimp scampi. Best scampi we’ve ever eaten. For dinner I had the 20 layer lasagna!! Huge plate of it. It was so good. Brought the rest home for leftovers. My boyfriend had clam linguini. He loved it. I highly recommend eating here!!
   

   B.B. Italia Bistro & Bar - Sugar LandResponded 4 days ago

   Thank you for the amazing review, Rhonda! We are absolutely thrilled to hear you both enjoyed your meals! We can't wait to serve you again!
   

   Is this helpful?

   Report
5. a

   arturo

   Houston

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time here. The service was outstanding; our waitress was very attentive and nice, courteous. Food is delicious.
   

   B.B. Italia Bistro & Bar - Sugar LandResponded 4 days ago

   That is wonderful to hear, Arturo! Thanks for joining us. We hope to see you again, soon!
   

   Is this helpful?

   Report
6. J

   Jacklyn

   Houston

   17 reviews

   5.0

   17 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always excellent! Our family of four enjoyed entrees and dessert. Lasagna is our daughter’s favorite so we had that and three new dishes - lamb shank, mushroom pasta, and Marsala. Everything was perfect.
   

   • 
   • 
   • 

   B.B. Italia Bistro & Bar - Sugar LandResponded 3 days ago

   Thanks for visiting, Jacklyn! We are so happy to hear you enjoyed!
   

   Is this helpful?

   Report
7. B

   Brandy

   Houston

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. Large portions! My kids loved the items on the kids menu.
   

   B.B. Italia Bistro & Bar - Sugar LandResponded 4 days ago

   Thanks for visiting, Brandy! We are happy to hear you enjoyed!
   

   Is this helpful?

   Report
8. p

   phillip

   Houston

   1 review

   5.0

   1 review

   Dined on 19 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Well worth going here. This is one of our favorite places to eat in Sugar Land.
   

   • 
   • 
   • 
   • 
   • 

   B.B. Italia Bistro & Bar - Sugar LandResponded on 19 December 2024

   We're absolutely thrilled to hear that we're one of your favorite spots in Sugar Land! It's heartening to know that you enjoy our food and service. We always strive to provide a memorable dining experience for our guests. Thank you for your kind words and high ratings. We look forward to serving you again soon!
   

   Is this helpful?

   Report
9. S

   Suzanne

   VIP

   Houston

   32 reviews

   4.0

   32 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food was ok, it was better last time we were there
   

   B.B. Italia Bistro & Bar - Sugar LandResponded on 16 December 2024

   Thanks for the review, Suzanne! We're glad to hear that you enjoyed your last visit. We appreciate your feedback on the food and value, and we're always looking for ways to improve. We hope to have the opportunity to serve you again soon.
   

   Is this helpful?

   Report
10. O

    Owen

    Houston

    7 reviews

    4.0

    7 reviews

    Dined on 9 December 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4

    The food and ambiance were good! The service for sure still has more rooms for improvements.
    

    Is this helpful?

    Report