Barrio Queen - Glendale

Review summary

1. K

   Keith

   VIP

   Phoenix

   17 reviews

   3.0

   17 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Have eaten at the Barrio Queen in Desert Ridge many times previously and it has always been excellent. Glendale location had excellent service but the food was sub par. Meat was dry and bland in the tacos. Enchiladas had minimal sauce. Not what I expected.
   

   Barrio Queen - GlendaleResponded today

   Hi Keith, Thank you for your review of Barrio Queen. We're glad to hear you enjoyed the service at our Glendale location, but we're sorry to learn that the food did not meet your expectations. Your comments about the tacos and enchiladas are valuable, and we will look into these issues with our team to ensure we maintain the high standards you expect from us. We appreciate your feedback and hope you'll consider giving us another chance to serve you better in the future. Thank you!
   

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2. C

   Cody

   VIP

   Phoenix

   3 reviews

   3.0

   3 reviews

   Dined on 20 December 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Just ok start to finish. Food meh. Service 👍🏽. No one there week of Christmas and I get it.
   

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3. J

   Jeri

   Phoenix

   1 review

   2.0

   1 review

   Dined on 8 December 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   We submitted a reservation and marked it was for a birthday. When we got there, we were asked if we were ok with a booth. The booth we were sat in was longer table. This combined with the noise made it hard to converse with our group. The server was either over booked or not up to speed on basics of being a server. We kept having to ask the busser for items or to get the server as he would keep disappearing or forgot about us. At the end, after having our Togo dessert delivered, we waited another 20 minutes. At which point we went and tracked him down to get our check. No apology or even an awareness that if your table is tracking you down, that there is an issue. Drink went dry. Food got cold waiting for missing items or came out cold to start. Some items were over cooked. Ordered fajitas. These came with jalapeño after asking for no jalapeños. Would have asked for them to be fixed but couldn’t find our server. Eventually ate it cold because I was tired of waiting. Ordered guacamole and was surprised that it was made table side. This was exciting. Until I saw that all he did was cut the avocado open,score it into chunks, put that in the bowl with the pico and give it a stir. No mashing occurred. Overall, it was quite a bad experience. Seems like it has potential to be good with a decent server.
   

   Barrio Queen - GlendaleResponded on 9 December 2024

   Hi Jeri, thank you for sharing your experience at Barrio Queen. We're truly sorry to hear that your birthday celebration did not go as planned and that the service fell short of expectations. Your feedback about the booth seating, server attentiveness, and food temperature is invaluable, and we will be looking into these issues with our team. We appreciate your insights and hope you might consider giving us another chance in the future for a better experience. Thank you for your honesty!
   

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4. C

   Carol

   VIP

   Phoenix

   35 reviews

   4.0

   35 reviews

   Dined on 8 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great Margaritas! Food was very good. Service was efficient. Chips are excellent. Salsa a bit hot.
   

   Barrio Queen - GlendaleResponded on 9 December 2024

   Hi Carol, Thank you for your review! We're thrilled to hear you enjoyed the great margaritas, food, and excellent service at Barrio Queen. It's wonderful that you loved the chips, and we appreciate your feedback about the salsa being a bit hot. Your input is important to us, and we will take action to ensure all our guests have an enjoyable experience. We look forward to welcoming you back for more delicious food and drinks soon!
   

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5. P

   Paul

   Phoenix

   35 reviews

   5.0

   35 reviews

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. The carne asada burrito was huge and delicious!
   

   Barrio Queen - GlendaleResponded on 16 November 2024

   Thank you for the fantastic review, Paul! We're thrilled to hear that you enjoyed the huge and delicious carne asada burrito at Barrio Queen. Our team takes pride in delivering great food and service, and your feedback truly motivates us. We can't wait to welcome you back for another amazing meal!
   

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6. J

   Judy

   Portland

   41 reviews

   3.0

   41 reviews

   Dined on 9 November 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   The mild salsa for chips was too spicy. The chips dry with no flavor. The pork in the Arizona burrito was very tender and tasty. Too many better places to go
   

   Barrio Queen - GlendaleResponded on 16 November 2024

   Hi Judy, Thank you for your feedback about your visit to Barrio Queen. We're glad to hear you enjoyed the tender pork in the Arizona burrito, but we apologize that the mild salsa and chips did not meet your expectations. We strive for a balance of flavors and appreciate your input on the chips. Your comments are valuable as we work to improve our offerings. We hope you’ll consider visiting us again for a more satisfying experience. Thank you for sharing your thoughts!
   

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7. g

   gigi

   Chicago

   9 reviews

   5.0

   9 reviews

   Dined on 4 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   I loved my salad and I would’ve enjoyed the taco more if the blue corn tortilla hadn’t gotten all mushy
   

   Barrio Queen - GlendaleResponded on 16 November 2024

   Thank you for your lovely review, Gigi! We're thrilled to hear that you loved your salad at Barrio Queen. We appreciate your feedback about the blue corn tortilla, and we always strive to improve our dishes for an even better experience. Your comments will help us enhance our offerings. We hope to welcome you back soon for more delicious meals!
   

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8. OT

   OpenTable Diner

   Las Vegas

   1 review

   2.0

   1 review

   Dined on 4 November 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   Well..........Not the best experience for sure. This is the first time that we have been to THIS Barrio Queen location and let's just say it lacks some huge quality control. The one at Desert Ridge and the one downtown are much better! The service was meh (we got to listen to what a rough day our server had because people were not being nice to her; something perhaps that should not have been shared with us). The food was sent back from two of the four of us because it was cold (as in the cheese wasn't melted at all in the middle). It was pretty quiet in the restaurant as a whole, but they were still obviously short staffed. Overall, I think we'll stay with the Desert Ridge location.
   

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9. M

   Matt

   Chicago

   1 review

   3.0

   1 review

   Dined on 1 November 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   It was fine. Sorta like a mexican chili's. The churros were phenomenal cuz they had applie pie filling (albeit maybe not authentic lol). My issue is they overcharged me and i didnt notice cuz i was reuniting with family. They charged me for happy hour margaritas and full price margaritas on the same bill. Good for them, they got away with it, but im disappointed i have to be that critical.
   

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10. B

    Bill

    VIP

    San Francisco

    59 reviews

    5.0

    59 reviews

    Dined on 25 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Hae been wanting to go here but always ended up at our regular Mexican Restaurant. Finally made it and loved it.
    

    Barrio Queen - GlendaleResponded on 28 October 2024

    Thank you for your fantastic review, Bill! We're thrilled to hear that you finally made it to Barrio Queen and loved your experience. It’s always great to see our guests trying us out for the first time, and we’re so glad you enjoyed your visit. Your support means a lot to us, and we can’t wait to welcome you back for another delicious meal soon!
    

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