Barrio Queen - Desert Ridge Marketplace

Review summary

1. T

   Tracy

   VIP

   Phoenix

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   Two of three orders came out wrong. The food was mediocre
   

   Barrio Queen - Desert Ridge MarketplaceResponded 3 days ago

   Hi Tracy, Thank you for your feedback regarding your recent visit to Barrio Queen. We're sorry to hear that two of your orders were incorrect and that the food did not meet your expectations. Your comments are important to us, and we will be looking into these issues with our team. We appreciate your insights and hope you might consider visiting us again in the future for a better experience. Thank you for sharing your thoughts!
   

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2. L

   Liessen

   Phoenix

   2 reviews

   4.0

   2 reviews

   Dined on 10 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   It was a nice holiday get together with good food!
   

   Barrio Queen - Desert Ridge MarketplaceResponded on 10 December 2024

   Hi Liessen, Thank you for your kind review! We’re delighted to hear that you had a nice holiday gathering and enjoyed the good food at Barrio Queen. Your feedback is important to us, and we will continue to strive for excellence in our offerings. We look forward to welcoming you back for more enjoyable experiences in the future!
   

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3. A

   Ali

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined on 9 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and great service Food is always good
   

   Barrio Queen - Desert Ridge MarketplaceResponded on 9 December 2024

   Thank you for your wonderful review, Ali! We're thrilled to hear that you enjoyed the great food and service at Barrio Queen. Your positive feedback truly motivates our team to continue delivering exceptional dining experiences. We look forward to welcoming you back soon for more delicious meals!
   

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4. A

   Ann

   VIP

   Phoenix

   42 reviews

   5.0

   42 reviews

   Dined on 4 December 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Mario Queen continues to knock out unique, delicious, creative food. Chiles En Nogada are the best.
   

   Barrio Queen - Desert Ridge MarketplaceResponded on 6 December 2024

   Thank you for your amazing review, Ann! We're thrilled to hear that you enjoyed the unique and delicious food at Barrio Queen, especially the Chiles En Nogada. Your kind words inspire our team to keep delivering creative dishes that delight our guests. We can't wait to welcome you back for another fantastic dining experience!
   

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5. N

   Norman

   Phoenix

   13 reviews

   5.0

   13 reviews

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our waitress was incredible.. always anticipated our needs. The meals were invented and tasty. We enjoyed our experience and will return.
   

   Barrio Queen - Desert Ridge MarketplaceResponded on 30 November 2024

   Thank you for your wonderful review, Norman! We're thrilled to hear that you had an incredible experience at Barrio Queen and that our waitress catered to your needs. It's fantastic to know you enjoyed the inventive and tasty meals. Your feedback is greatly appreciated and motivates our team to keep delivering great service and delicious dishes. We look forward to welcoming you back for more enjoyable dining experiences!
   

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6. R

   Ray

   Phoenix

   6 reviews

   2.0

   6 reviews

   Dined on 23 November 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   Our waiter was beyond horrible. He seemed irritated to do his job. My daughter & her boyfriend got waters and they both had to refills. He groaned several times like when I asked him refills on chips & salsa and my Arnold Palmer. He was grumpy, impolite and completely rude. We order sides of rice to which he ignored all together. The food was amazing. Hats off to chef and kitchen staff.
   

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7. K

   Karen

   VIP

   Chicago

   16 reviews

   4.0

   16 reviews

   Dined on 23 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We’ve been here before but the new ability to make reservations is a huge plus!!! We had friends in from out of town and they loved the ambience, food and service…perfect evening!
   

   Barrio Queen - Desert Ridge MarketplaceResponded on 24 November 2024

   Hi Karen, Thank you for your lovely review! We're thrilled to hear that you and your friends enjoyed the ambience, food, and service during your visit. It's great to know that our new reservation system made your evening even better! Your feedback is important to us, and we appreciate you sharing your experience. We look forward to welcoming you back for more perfect evenings at Barrio Queen!
   

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8. M

   Maile

   VIP

   Denver

   3 reviews

   1.0

   3 reviews

   Dined on 17 November 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   We’ve eaten here many times. What’s happened? It’s not good anymore! The chips were greasy. Our tacos must have been up for a long time before they were served because they were cold and soggy. There was only a tater tot sized portion of fish in each of my fish tacos. The tres leches dessert was bits of pound cake layered with old strawberries and spray canned whipped cream doused in watery cinnamon milk. We won’t be back. So disappointing!
   

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9. J

   Joel

   VIP

   Philadelphia

   10 reviews

   5.0

   10 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and drinks and superb service Definitely will dine again
   

   Barrio Queen - Desert Ridge MarketplaceResponded on 10 November 2024

   Thank you for your fantastic review, Joel! We're delighted to hear that you enjoyed the excellent food, drinks, and superb service at Barrio Queen. Your kind words truly motivate our team to keep delivering great experiences. We look forward to welcoming you back for another wonderful meal soon!
   

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10. V

    Victor

    Orlando

    2 reviews

    3.0

    2 reviews

    Dined on 9 November 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    Too long to seat and food was okay. Service took time but with prompt when coming back with order.
    

    Barrio Queen - Desert Ridge MarketplaceResponded on 10 November 2024

    Hi Victor, Thank you for your feedback about your visit to Barrio Queen. We apologize for the long wait to be seated and the service delays you experienced. It's great to hear that our team was prompt with your order, but we strive for a seamless experience from start to finish. Your insights are valuable to us, and we will work on improving our seating and service times. We hope you'll consider visiting us again for a better overall experience. Your satisfaction is important to us.
    

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