Bar Louie - Music Factory

Bar Louie - Music Factory reviews from people who’ve dined at this restaurant. Based on recent rating.

1. J

   Jessica

   Dallas1 review

   5.0

   Dined on 28 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The entire experience was great. Well balanced drinks, attentive server, the manager brought us our food and gave us some ideas on what to do in Irving. The parking was a little over the top, if you don’t read carefully you can pay some enormous fees, but if you park in the garage directly behind the restaurant they will validate parking.
   

   Bar Louie - Music FactoryResponded on 12 February 2025

   Hey Jessica, Thanks for taking the time to leave us such a fantastic review! We're thrilled to hear that you enjoyed your experience at our Music Factory location. It's great to know that our drinks, server, and manager were able to make your evening special. We understand your concerns about the parking, and we appreciate your understanding. We'll definitely keep your feedback in mind as we strive to improve our parking options. Thanks again for your kind words and we can't wait to welcome you back soon!
   

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2. T

   Trenton

   Dallas1 review

   1.0

   Dined on 26 December 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 5

   I understand it was Christmas. But she actively ignored us while rolling. I also serve I could tell she was only checking on her tables as her second priority. Forgot waters. And second alcoholic drink. It wasn’t that she was busy. She had us a, a two top btw, and another 2 top. That’s it. She was being lazy and that’s what annoyed me.
   

   Bar Louie - Music FactoryResponded on 21 January 2025

   Trenton - I am very sorry to read about your visit and would like to look into this further. I will be emailing you from Bar Louie Guest Relations which will allow me to do so. Sincerely, Lori
   

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3. A

   Alan

   Dallas2 reviews

   1.0

   Dined on 25 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   No high chairs available. The special that was advertised was not available. Waited over an hour for our food and left.
   

   Bar Louie - Music FactoryResponded on 12 February 2025

   Hi Alan, We're truly sorry to hear about your recent experience at our Music Factory location. We understand how frustrating it can be to wait for your meal and not have the options you were expecting. We always aim to provide a comfortable and enjoyable experience for our guests, and it's clear we fell short during your visit. I have sent an email to you which will allow me to look into your visit further. Sincerely,Lori
   

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4. d

   daniel

   Dallas5 reviews

   1.0

   Dined on 25 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Worst run Bar Louie around. Do not go here. Plenty of other options around. Management is terrible. The GM needs to gut the staff and start over.
   

   Bar Louie - Music FactoryResponded on 12 February 2025

   Dan - We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the best experience possible. I have sent an email to you which will allow me to look into your visit further. Sincerely, Bar Louie Guest Relations.
   

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5. C

   Carroll

   Memphis/West TN41 reviews

   2.0

   Dined on 25 December 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   It was Christmas Day so you know there will be some challenges. The kitchen was very short staffed, actually only the manager and one other person cooking. That backed up food. When the food finally came out, of course parts were cold. We did not punish our server, it was her first day... She told us to call her P....she is from Venezuela and said her name was hard to pronounce. She was really nice and we tipped her well...did not take the kitchen out on her. Of course it goes without saying...some guy too drunk at the bar started a shouting match because another bar patron was quietly mentioning the lack of service at the bar. Of course that tough guy was quickly put in his place by a bystander ordering him to watch his language because there were children in the restaurant. He soon left with his tail between his legs...as he should have...I know his companion was completely embarrassed...he made such a fool of himself. I like Bar Louie and we will be sure to come back.
   

   Bar Louie - Music FactoryResponded on 21 January 2025

   Carroll - thank you for taking the time to give our feedback. We will be sure to pass this along. Glad our server was able to take care of you. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.
   

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