Atria Restaurant

Review summary

1. J

   John

   Phoenix

   10 reviews

   vip
   3.0

   10 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   Duck breast was tough to chew. Did not care to eat fish with skin still on. The prep completely concealed the taste of the fish which just a small amount. The pricing suggested this was a high end restaurant but the food betrays that pretension. Very disappointing especially since the place is festive and wait staff very courteous.
   

   Atria RestaurantResponded 3 days ago

   John, Thank you for visiting Atria. We are sorry to hear that there were some misses during your visit. We value our guest feedback and appreciate you taking the time to share your thoughts as we continue to strive to make every guests experience positive and memorable. Although there were some notable opportunities from your dining perspective, we are happy to hear that our service staff left you with a favorable impression. We truly do hope that you will allow us the opportunity to serve you again and provide you with the overall culinary experience that our team works diligently to offer our guests every day. Please feel free to reach out to us directly if there are any additional notes on your experience that you would like to discuss. Warm regards, Chef Rochelle & the Atria Team
   

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2. D

   Davey

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   When you first walk in you can feel the love in this place. The hostess was very kind, the waiter Ellis very professional and welcoming. We decided to do the four course meal. OMG, The food was divine, every bite cherished with anticipation of the next course. My new favorite restaurant, 5 star dining at its best. Thank you for the experience!!!
   

   Atria RestaurantResponded 3 days ago

   Davey, We appreciate your patronage and for taking the time to share such great remarks on your experience! We pride ourselves in putting great attention into every detail of our guests experiences with us and so glad to hear this was felt during your visit! We can't wait to welcome you back in to try even more of what Atria has to offer! Warm regards, Chef Rochelle & the Atria Team
   

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3. H

   Hayden

   Phoenix

   1 review

   2.0

   1 review

   Dined on 17 November 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   Salmon was under cooked and chicken was over cooked. We were looking for a romantic, quiet dining experience and were treated to a loud bar style ambience. It was also so cold within the restaurant that every patron was wearing their coat. As we walked out of the restaurant, we noted that the temperature was set at 63° with the door constantly opening and closing to allow the 30° winter temperature to send gusts of wind throughout the room. Based on the expense of the dinner and the overall experience, we will never return to this establishment. As longtime residence of Flagstaff, we will share our opinion with friends and neighbors, and those that visit from out of town. 
   

   Atria RestaurantResponded 7 days ago

   Hayden, Firstly, we would like to thank you for joining us at Atria and we appreciate your feedback. We take all comments, positive or otherwise as a tool to allow us to grow and improve for our guests. We are so sorry that your experience with us did not live up to the standard that we hold ourselves to and what we strive to offer each and every guest. We do understand and acknowledge that there were many opportunities in your meal and overall experience, and we would love to be able to connect with you directly if you would like to discuss these issues further. We would love to be able to have you back in and offer you the quality of dining that we pride ourselves in. Thank you again for your thoughts and we truly would love the opportunity to serve you again.
   

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4. A

   Anne

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We had a wonderful experience. The food was outstanding, and the service was great. If you're looking for a high end restaurant in Flagstaff, although it's pricey, for the special occasion, it'll be a perfect spot to celebrate.
   

   Atria RestaurantResponded 7 days ago

   Anne, We are happy to hear you had such a great meal and overall experience with us! We appreciate you joining us to celebrate, we love adding to all celebrations for our guests. We look forward to welcoming you back in again soon for your next celebrations, or maybe just for a cocktail and a snack for a much deserved break in the week! We hope to see you in again soon. Warm regards, Chef Rochelle & the Atria Team
   

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5. h

   hank

   Phoenix

   2 reviews

   vip
   5.0

   2 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Probably the best meal we've enjoyed since moving to AZ 20 years ago.. Can't wait to return.
   

   Atria RestaurantResponded 7 days ago

   Hank, We are so glad that you enjoyed your experience and we are so happy to get such high marks on your AZ doing scale! We look forward to welcoming you back in again soon for another great meal! Warm Regards, Chef Rochelle & the Atria Team
   

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6. M

   Mike

   San Francisco

   16 reviews

   5.0

   16 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   After an exceptional experience on night one of our two-night Flagstaff stay, we decided to go back a second time... and it lived up to the first night. Highly recommended.
   

   Atria RestaurantResponded 7 days ago

   Mike, Thank you so much for not only your first, but your second visit! We welcome you in again next time our in town for round three of great dinners! We so appreciate the wonderful remarks and appreciate you for your support! Warm regards, Chef Rochelle & the Atria Team
   

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7. J

   Jeannifer

   Phoenix

   1 review

   5.0

   1 review

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding food and service! Love the attention to detail.
   

   Atria RestaurantResponded on 11 November 2024

   Jennifer, Thank you so much for joining us at Atria and we are so glad that our attention to an elevated experience and hospitality was well received and that you enjoyed your experience with us! We look forward to welcoming you back in soon. Warm regards, Chef Rochelle & the Atria Team
   

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8. M

   Merle

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on 30 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter, Edgar, was personable, professional, and attentive. The food was very fresh, exceedingly well prepared, and plated beautifully. The person who had the pork said it was the best pork dish she had ever had. All in all, it was a wonderful experience, and I highly recommend this restaurant to anyone interested in fine dining.
   

   Atria RestaurantResponded on 30 October 2024

   Merle, Thank you for joining us at Atria and for highlighting your great experience with Edgar! We are so proud of our great team both on our service staff and in the kitchen and truly love to hear such high marks for our team! We appreciate the positive feedback and are elated to hear that you and others you dined with were so pleased with your meals and experiences (we love the pork pluma dish too!) We look forward to welcoming you in again soon and for the opportunity for you to try even more of what Atria has to offer. Warm regards, Chef Rochelle & the Atria Team
   

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9. M

   Marcy

   Charleston

   3 reviews

   5.0

   3 reviews

   Dined on 30 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely dinner. The food was perfect, the drinks were great, the wait staff was superb.
   

   Atria RestaurantResponded on 3 November 2024

   Marcy, We so appreciate the kind words and high marks from your visit! We love that you had such a great overall experience that is our goal every day for every guest! We look forward to having you in again soon and to continue to offer a great all around food and hospitality. Warm regards, Chef Rochelle & the Atria Team
   

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10. L

    Lisa

    Phoenix

    1 review

    5.0

    1 review

    Dined on 25 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent food and service. This was the second time we dined at Atria. Both times were superb
    

    Atria RestaurantResponded on 3 November 2024

    Lisa, Thank you so much for your continued support and patronage and we are so glad to hear that you have enjoyed your visits with us at Atria! We look forward to welcoming you in again soon. Warm regards, Chef Rochelle & the Atria Team
    

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