Asadas Grill

Review summary

1. S

   Sandra

   Austin

   23 reviews

   2.0

   23 reviews

   Dined on 28 November 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Not sure if there are new owners/management here or what but it’s very different than previous visits. New menu- very pricey-stingy proportions and not anything close to what I call Mexican food. No enchiladas on their dinner menu. Mediocre food and service. Left there with a tab of almost $100 and felt very dissatisfied and disappointed. Not sure if I’ll ever return there.
   

   Is this helpful?

   Report
2. B

   Bella

   VIP

   San Antonio

   6 reviews

   5.0

   6 reviews

   Dined on 27 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente lugar. Rica comida. Excelente servicio al cliente
   

   Is this helpful?

   Report
3. S

   Sofia

   Austin

   1 review

   3.0

   1 review

   Dined on 27 October 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   Food and the place is great. But we experienced very poor service. This was our first time at this restaurant and the bad service ruined the entire experience for us. It was a birthday dinner too , sadly. Not sure if I would come back any time soon or for any special occasion.
   

   Is this helpful?

   Report
4. L

   Lee Anne

   Cincinnati

   6 reviews

   5.0

   6 reviews

   Dined on 20 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Interior Mexican Food offerings that were very interesting and tasty. The portions are as robust as the creativity and flavors! My husband deemed the Mole one of the best he's had. Our waiter, Marcos, was great - very attentive and helpful with menu selections. Will definitely be back!
   

   Is this helpful?

   Report
5. H

   Heather

   VIP

   Austin

   25 reviews

   4.0

   25 reviews

   Dined on 5 September 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good happy hour! Service was good & staff really friendly. I didn't like that when our group got our separate bills we weren't told that gratuity & a 3% credit card fee were being added (I host a lot & know gratuity added is normal for large groups, but it's usually mentioned or shown on the bill).The server verbally told the total to each of us & we provided a card to pay so was no way to know until I got the text receipt. (We weren't given a printed receipt each prior to paying)
   

   1 person found this helpful

   Report
6. M

   Michelle

   VIP

   Austin

   52 reviews

   2.0

   52 reviews

   Dined on 1 September 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   It was our first visit to this restaurant. We were craving for some fajitas and wanted to try something other than our regular places like Lupe’s or Chuy’s. Read some good reviews about this place and came with decent expectation. The host was friendly enough and we were seated almost immediately. Our server seemed nervous, maybe she was new, but friendly enough as well. I was not aware that the restaurant was still in a soft opening phase. The first thing that put me off - instead of a menu like regular restaurants use, we were given some printed sheets that were contained in sheet protectors, like what a student would keep notes in. The sheets were full of fingerprints made us felt weird touching them. Our server apologized for the delayed service, took our order and food arrived quickly. The queso con carne was disappointing. Did not taste like restaurant quality, had a ton of jalapeño and just two pieces of meat in it. We made the server aware of it and it was promptly taken off the bill. We ordered the beef fajita and the al pastor tacos to share and both entrees were decently good. The server informed us that the salad bar is part of the meal and that we should hurry and get what we wanted before it closed. I took a chance and check it out. Nothing to brag about, and as I was helping myself to some fruit and salad, the staff were busy grabbing the items off the bar from me. Not a good impression of customer service. The staff was friendly and polite and took care of our issues promptly. Will we consider going back? Not sure if we would, or at least not in the near future. Maybe until they have gotten a hang of things first. This location has seen no less than 5 failed restaurant businesses, I am sending my best juju for this one. BUT, if things run like what I experienced yesterday, I’m not confident.
   

   • 
   • 

   Is this helpful?

   Report
7. R

   Rasley

   Austin

   1 review

   2.0

   1 review

   Dined on 30 August 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   The fajitas were lukewarm warm, the watermelon margaritas tasted like only margarita mix and one of the salsa’s tasted bad. No need for a to go box. But our waiter was very attentive and timely. Good service.
   

   Is this helpful?

   Report
8. B

   Bernabe

   Austin

   2 reviews

   1.0

   2 reviews

   Dined on 18 August 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Asadas Used to be a great place to eat. Its not a place i would come back to now. The food / service / atmosphere was terrible. One of the worst experiences in my life. They are trying to upscale but they are not going to make it work. The food was not to a standard which I thought they were up to. The host, servers did not make you feel welcome, we were celebrating my mother’s birthday and trust me when i say this, don’t eat here.
   

   Is this helpful?

   Report
9. J

   Joceline

   Austin

   1 review

   5.0

   1 review

   Dined on 18 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   No one in our party of 7 had ever been here prior to reserving this place for a birthday dinner, yet we can confidently all say we will all be returning, the service was amazing, as well as our food and drinks! They offer a salad bar with any order of an entree which was spectacular (both the entree and salad bar). This is such a great place to come for any occasion, seriously cannot thank them enough for making our dining experience so amazing. I cannot exactly recall our waiters name since this was a bit ago but he was wearing a green button up and may be called Mark/or Michael. Nonetheless thank you so so much for making our night(:
   

   Is this helpful?

   Report
10. SM

    SandyM

    Austin

    22 reviews

    3.0

    22 reviews

    Dined on 17 August 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    As always, Asadas is a good experience. Food, service and everything is very good. I celebrated my Birthday on this occasion. They had live music outside and we could hear it lightly inside which was nice. The only issue with them is that I have a hard time getting them to check me in on my reservation I have made through your app.
    

    Is this helpful?

    Report